Re: [SLE] Disgruntled Customer
Well, the intent of the email seems to have been lost
somewhere in pride and ego land, so here is another
approach:
1) Thanks for the information on the 2.2.16. I did
not know the stock kernel was unusable, and I swear I
didn't see the 2.2.16 on the ftp site. Next time I
will be more careful looking before i go outside the
Suse realm.
2) Since I am having so many problems with 6.4,
perhaps I should reinstall? Can this be done without
wiping out everything?
3) For all the little problems. If I need it, I'll
fix it. If I don't need it, I'll delete it. I was
just frustrated with so much stuff not working,
especially kbill! If it's just a bug, of course I'll
file a bug report.
4) I'll file a bug report on the XFree 86 problem I
had. Has anyone else filed a report on the Suse XFree
RPM's?
In general, the point was that I have had alot of
probs with this release. 6.2 served me quite well for
a year now. I was wondering if there was a concept
issue at hand. I'll get 6.4 working, believe me on
that.
Oh, and as for the useless statement. Where I come
from, if I start having more and more trouble reports
on product c than I did on previous products, I look
twice at product c. It's a simple QC concept.
Thanks, Michael, and good luck on your Oracle project.
Ron
--- Michael Hasenstein
Ron Heron wrote:
Michael, you obviously didn't take this mail for
what
it was intended. Please read my comments to yours. I was looking for positive feedback.
Me too.
I cannot agree. Personal observation. I had fewer problems on older releases.
Ah, you see? Not very useful statement. Not even an example was given.
I was specifically addressing upgrades. Problems are problems. I post problems and responses to this list. It is for that. I was addressing the fact that it seems to me, that the SuSE upgrades are unreliable.
And your point is? People will always have problems. Try to make just ONE program so usefriendly that there will be no questions at all. I'm trying this right now for the ORacle 8.1.6 installation, and the longer I think about every single step the more desperate I get. I cannot do it. Someone's gonna cry for help whatever I do. So I still consider your statement useless. I promise you'll find lots of problem reports here for all time this list exists.
I have had no problems working with kernels on past SuSE distros, or on other distros. Thanks, but I do know what I am doing.
Then you will have no problems getting it to work, period. I'm the example that shows this is true. I DO use SuSE Linux, you know...
b) Correct, the stock 2.2.16 is next to unusable. This is why the SuSE 2.2.16 is a 2.2.16 + several MB of patches, for both stability and features. Where is the SuSE 2.2.16?
How about
ftp://ftp.suse.com/pub/suse/i386/update/6.4/kernel-2.2.16/
??? Thanks for the detailed bug report. Again, a general statement. I will post details when I start squishing the problems. But, to answer the sarcasm, why didn't SuSE include mpg123 if there are at least three packages that require it?
Which package requires it? Did you file a bug report? I've had no problems listening to any mp3's, don't know which package yo used.
By the way, mpg123 is in 7.0, don't know about 6.4.
It wasn't pretty :) But - did you read what I said here? It was on the SuSE mailing list where I learned that Yast or Sax2 was wiping out the .Xsession file from the root account. I replaced that with a backup, and problem solved. Not a big deal. The big deal was that the X would not even start using the SuSE upgrade.
Did you file a bug report (feedback@suse.de)? Of course it's bad.
Now, as a suse employee, do you have anything constructive to offer? I am trying to learn linux,
I have a lot of constructive help to offer, even setting up somebodys Oracle server for free (plus data migration) on a box 10000 km away over the Internet on the weekend. But, I demand a constructive contribution from you as well. You get what you give, at least from me. Other people will always help you, regardless of what you do, and I guess that's better for business.
and come up with a nice, stable box. I also use a test box for playing around on. Your message says "F-u, you're a moron, if you want our software, don't mess with it, and don't expect it to be our fault when it doesn't work" Is that the way you meant it to read?
I simple read from your email, without knowing you.
-- Michael Hasenstein http://www.suse.de/~mha/ SuSE Linux AG, Nuernberg (Germany) SuSE Inc., Oakland, California (US)
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Ron Heron wrote:
Well, the intent of the email seems to have been lost somewhere in pride and ego land, so here is another approach:
1) Thanks for the information on the 2.2.16. I did not know the stock kernel was unusable, and I swear I didn't see the 2.2.16 on the ftp site. Next time I will be more careful looking before i go outside the Suse realm.
Many people probably won't notice much. It depends on how many machines you have (you get a better overview of how good a software is by counting the problems you have ;-) ) and what you do. If you only do lightweight client stuff it should be all right. Anyway, just read the kernel list for a while... -- Michael Hasenstein http://www.suse.de/~mha/ SuSE Linux AG, Nuernberg (Germany) SuSE Inc., Oakland, California (US) -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq
FWIW I recently did a "just about everything" install of 6.4 on a new machine. It took ages to copy everything onto the disk, then didn't work properly. I didn't investigate the problems. It just seemed that there were so many libraries, utilities and heck knows what else that they all seemed to get in each other's way. I very quickly gave up, wiped the disk, and did my usual install: pick the default SuSE installation with the KDE desktop and the development stuff, get that going, then add more packages as I find I need them. If you're planning to start again I'd recommend this route (or a version of it that suits your requirements). It's more stable, more secure, and when you get problems you (and the people who try to help you) can see the wood for the trees.
2) Since I am having so many problems with 6.4, perhaps I should reinstall? Can this be done without wiping out everything?
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HI Ron, On Tue, 22 Aug 2000, you wrote:
Well, the intent of the email seems to have been lost somewhere in pride and ego land, so here is another approach:
1) Thanks for the information on the 2.2.16. I did not know the stock kernel was unusable, and I swear I didn't see the 2.2.16 on the ftp site. Next time I will be more careful looking before i go outside the Suse realm.
Don't feel too bad, I searched for it too. Took a while, but I found it..
2) Since I am having so many problems with 6.4, perhaps I should reinstall? Can this be done without wiping out everything?
That depends. When you installed, did you make separate partitions for /home and /boot? If so, then feel free to do a re-install. My /home directory is a separate partition, and I've done a re-install without losing anything in that area.
3) For all the little problems. If I need it, I'll fix it. If I don't need it, I'll delete it. I was just frustrated with so much stuff not working, especially kbill! If it's just a bug, of course I'll file a bug report.
I've never done a complete install. I looked over some of the things it installs, and just didn't need it. I have finally started to pick and choose what is installed. Takes a bit longer, but for me it's worth it.
4) I'll file a bug report on the XFree 86 problem I had. Has anyone else filed a report on the Suse XFree RPM's?
I'll bet they have. But Xfree4.0 was beta when released, and I got out of the beta testing mode a while back. But when they say it's stable, you can bet I'll be one of the first on the bandwagon..
In general, the point was that I have had alot of probs with this release. 6.2 served me quite well for a year now. I was wondering if there was a concept issue at hand. I'll get 6.4 working, believe me on that.
You and I did things a bit differently. I had 5.3, then 6.0 which I had one heck of a time with. 6.1 was so nice that I didn't even look at 6.2. When 6.3 came out it looked good, and I got that one. I almost didn't get 6.4, but thought Oh what the heck. It's the first even numbered one I've used, and except for having to re-compile the kernel on install, it's been quite nice. The reason I re-compile is that my Cd-rom burner won't work with the 'stock' kernel. I have to turn off "probe all luns" and then it works like a champ!
Oh, and as for the useless statement. Where I come from, if I start having more and more trouble reports on product c than I did on previous products, I look twice at product c. It's a simple QC concept.
I really hope you get it working. It's nice, and if you are so inclined give ReiserFS a shot. The first time you have a power outage or hit the wrong button you will love the time it takes to re-boot.. Mike -- -------------------------------------------------------- for a great linux portal try http://www.freezer-burn.org home: http://www.an-netz.de/home/bcomber -------------------------------------------------------- -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq
participants (4)
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bcomber@an-netz.de
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fountai@hursley.ibm.com
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heroron@yahoo.com
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mha@suse.com