[opensuse] Epson Inkjet Printer can't connect
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens. If I try to use XSane, a message tells me it can't find a device. Meanwhile, an HP LaserJet Pro is found and prints perfectly. But it can't scan or print in color. I've gotten used to Tumbleweed and I like it, but why won't it print? All help appreciated! --doug -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
Well, the first step is to examine the printer logs. /var/log/cups/. Possibly "error_log". Then increase log verbosity in /etc/cups/cupsd.conf, LogLevel debug restart service, print again, check log again.
If I try to use XSane, a message tells me it can't find a device.
Have you configured it in YaST?
Meanwhile, an HP LaserJet Pro is found and prints perfectly. But it can't scan or print in color. I've gotten used to Tumbleweed and I like it, but why won't it print? All help appreciated!
If it is something specific to TW, I can't help, sorry. -- Cheers / Saludos, Carlos E. R. (from 15.0 x86_64 at Telcontar)
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
Well, the first step is to examine the printer logs. /var/log/cups/.
Here's a portion of a long repetitive log list: localhost - root [30/Jun/2019:15:42:23 -0400] "POST / HTTP/1.1" 200 186 Renew-Subscription successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 331 Create-Job successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 9579 Send-Document successful-ok localhost - - [30/Jun/2019:16:21:10 -0400] "POST / HTTP/1.1" 200 183 Renew-Subscription successful-ok I don't know what it means.
Possibly "error_log". Then increase log verbosity in /etc/cups/cupsd.conf,
LogLevel debug
I could not make this work. I just get an error message when I try to get to this directory and run LogLevel debug.
restart service, print again, check log again.
If I try to use XSane, a message tells me it can't find a device.
Have you configured it in YaST?
I did not. I will try. I know it sees the printer--it can tell me which ink levels are low!
Thanx for your advice. --doug -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
* Doug McGarrett
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
Well, the first step is to examine the printer logs. /var/log/cups/.
Here's a portion of a long repetitive log list:
localhost - root [30/Jun/2019:15:42:23 -0400] "POST / HTTP/1.1" 200 186 Renew-Subscription successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 331 Create-Job successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 9579 Send-Document successful-ok localhost - - [30/Jun/2019:16:21:10 -0400] "POST / HTTP/1.1" 200 183 Renew-Subscription successful-ok
I don't know what it means.
Possibly "error_log". Then increase log verbosity in /etc/cups/cupsd.conf,
LogLevel debug
I could not make this work. I just get an error message when I try to get to this directory and run LogLevel debug.
do not "run" "LogLevel debug", edit /etc/cups/cupsd.conf and change the "LogLevel" to indicate debug, then restart the service and try to print and look at the logs.
restart service, print again, check log again.
If I try to use XSane, a message tells me it can't find a device.
Have you configured it in YaST?
I did not. I will try. I know it sees the printer--it can tell me which ink levels are low!
-- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 01/07/2019 01.29, Doug McGarrett wrote:
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
Well, the first step is to examine the printer logs. /var/log/cups/.
Here's a portion of a long repetitive log list:
localhost - root [30/Jun/2019:15:42:23 -0400] "POST / HTTP/1.1" 200 186 Renew-Subscription successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 331 Create-Job successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 9579 Send-Document successful-ok localhost - - [30/Jun/2019:16:21:10 -0400] "POST / HTTP/1.1" 200 183 Renew-Subscription successful-ok
I don't know what it means.
No error so far. Are you looking at "access_log"? Not that one. "error_log".
Possibly "error_log". Then increase log verbosity in /etc/cups/cupsd.conf,
LogLevel debug
I could not make this work. I just get an error message when I try to get to this directory and run LogLevel debug.
It is not a command. It is an edit you have to do on said file. -- Cheers / Saludos, Carlos E. R. (from 15.0 x86_64 at Telcontar)
On 6/30/19 8:18 PM, Carlos E. R. wrote:
On 01/07/2019 01.29, Doug McGarrett wrote:
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
Well, the first step is to examine the printer logs. /var/log/cups/.
Here's a portion of a long repetitive log list:
localhost - root [30/Jun/2019:15:42:23 -0400] "POST / HTTP/1.1" 200 186 Renew-Subscription successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 331 Create-Job successful-ok localhost - - [30/Jun/2019:16:09:33 -0400] "POST /printers/EpsonWP4530 HTTP/1.1" 200 9579 Send-Document successful-ok localhost - - [30/Jun/2019:16:21:10 -0400] "POST / HTTP/1.1" 200 183 Renew-Subscription successful-ok
I don't know what it means.
No error so far. Are you looking at "access_log"? Not that one. "error_log".
Possibly "error_log". Then increase log verbosity in /etc/cups/cupsd.conf,
LogLevel debug
I could not make this work. I just get an error message when I try to get to this directory and run LogLevel debug.
It is not a command. It is an edit you have to do on said file.
OK, I did the edit, and I got a page of stuff. Don't know just what it means. I couldn't paste it here, since I don't know how to make Thunderbird permit long lines, so I attached the file. --doug
On 01/07/2019 04.31, Doug McGarrett wrote:
On 6/30/19 8:18 PM, Carlos E. R. wrote:
..
It is not a command. It is an edit you have to do on said file.
OK, I did the edit, and I got a page of stuff. Don't know just what it means.
I couldn't paste it here, since I don't know how to make Thunderbird permit long lines,
You need an add on.
so I attached the file.
Ok, this is the important section: D [30/Jun/2019:19:38:30 -0400] [Job 18] PID 2063 (/usr/lib/cups/backend/socket) exited with no errors. D [30/Jun/2019:19:38:30 -0400] [Job 18] Start rendering... D [30/Jun/2019:19:38:30 -0400] [Job 18] Processing page 1... D [30/Jun/2019:19:38:30 -0400] [Job 18] Error: /ioerror in --showpage-- D [30/Jun/2019:19:38:30 -0400] [Job 18] Operand stack: D [30/Jun/2019:19:38:30 -0400] [Job 18] true (/var/spool/cups/tmp/gs_MADurn) --nostringval-- 1 true D [30/Jun/2019:19:38:30 -0400] [Job 18] Execution stack: D [30/Jun/2019:19:38:30 -0400] [Job 18] %interp_exit .runexec2 --nostringval-- showpage --nostringval-- 2 %stopped_push --nostringval-- showpage showpage false 1 %stopped_push 1976 2 3 %oparray_pop 1975 2 3 %oparray_pop 1963 2 3 %oparray_pop showpage 1964 4 3 %oparray_pop showpage showpage 2 1 1 showpage %for_pos_int_continue 1967 4 7 %oparray_pop showpage showpage 1824 3 9 %oparray_pop showpage showpage D [30/Jun/2019:19:38:30 -0400] [Job 18] Dictionary stack: D [30/Jun/2019:19:38:30 -0400] [Job 18] --dict:732/1123(ro)(G)-- --dict:1/20(G)-- --dict:80/200(L)-- --dict:80/200(L)-- --dict:133/256(ro)(G)-- --dict:315/325(ro)(G)-- --dict:33/64(L)-- --dict:6/9(L)-- --dict:6/20(L)-- D [30/Jun/2019:19:38:30 -0400] [Job 18] Current allocation mode is local D [30/Jun/2019:19:38:30 -0400] [Job 18] Last OS error: Broken pipe D [30/Jun/2019:19:38:30 -0400] [Job 18] GPL Ghostscript 9.27: Unrecoverable error, exit code 1 D [30/Jun/2019:19:38:30 -0400] [Job 18] Rendering completed D [30/Jun/2019:19:38:30 -0400] [Job 18] PID 2061 (/usr/lib/cups/filter/gstoraster) stopped with status 1. D [30/Jun/2019:19:38:30 -0400] [Job 18] Hint: Try setting the LogLevel to "debug" to find out more. D [30/Jun/2019:19:38:30 -0400] [Job 18] End of messages Find out if you still have the temporary file hanging there: "/var/spool/cups/tmp/gs_MADurn", and submit a bugzilla with that info and log and tmp file attached. -- Cheers / Saludos, Carlos E. R. (from 15.0 x86_64 at Telcontar)
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
skip
If I try to use XSane, a message tells me it can't find a device.
Have you configured it in YaST?
Ran the configurator. Result: epson2 No scanner recognized by this driver. Now what? --doug -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 06/30/2019 07:35 PM, Doug McGarrett wrote:
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
skip
If I try to use XSane, a message tells me it can't find a device.
Have you configured it in YaST?
Ran the configurator. Result:
epson2 No scanner recognized by this driver.
Now what?
--doug
The printer is now working, thanks to a kind member of the OpenSuse Forum, but the scanner still does not work. (Not found by YAST.) Any ideas gratefully appreciated! --doug -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Sat, 10 Aug 2019 22:05:46 -0400 Doug McGarrett wrote: 8< - - - - - trimmed - - - - - >8
The printer is now working, thanks to a kind member of the OpenSuse Forum, but the scanner still does not work. (Not found by YAST.) Any ideas gratefully appreciated!
Hi Doug, Mine isn't the same Epson product and my notes are from 2014, but they worked on a comparable system / printer combination earlier this year, so maybe there's something here that could be helpful? - - - - - 8< - - - - - DOWNLOAD packages (x86_64 64-bit shown) from: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=227224&BV_UseBVCookie=yes&infoType=Downloads&platform=OSF_O_LINUX epson-inkjet-printer-escpr-1.4.0-1lsb3.2.x86_64.rpm iscan-2.29.3-1.usb0.1.ltdl7.x86_64.rpm iscan-data-1.27.0-1.noarch.rpm iscan-network-nt-1.1.1-1.x86_64.rpm MOVE packages to a temporary directory and INSTALL: # zypper in *.rpm EDIT /etc/sane.d/epkowa.conf --> comment out 'usb' and 'scsi' detection --> ADD line "net 192.168.XX.XX" in network scanner section (obviously use printer's real IP) EDIT /etc/sane.d/net.conf --> make last line just the printer IP address "192.168.XX.XX" EDIT /etc/sane.d/dll.conf --> uncomment the top line "#net" RUN YaST -> Scanner module --> SELECT "Scanning via Network..." from the "Options" drop-down list --> verify meta driver 'net' says "No scanner recognized by this driver" --> CLICK "OK" --> CLICK the "Add" button, select "Epson ..." --> CLICK "OK" --> CLICK "Continue" at the '64-bit' / 'problematic' warning --> CLICK "OK" done - - - - - 8< - - - - - hth & regards, Carl -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 8/10/19 7:05 PM, Doug McGarrett wrote:
On 06/30/2019 07:35 PM, Doug McGarrett wrote:
On 6/30/19 5:35 PM, Carlos E. R. wrote:
On 30/06/2019 22.21, Doug McGarrett wrote:
Re: Tumbleweed: I have an Epson WP-4530 all-in-one printer/copier/scanner. The Driver is available in /usr/etcetera, and Yast claims to have installed it, and if I try to print something, the Epson is shown as a choice, but nothing happens.
skip
If I try to use XSane, a message tells me it can't find a device.
Have you configured it in YaST?
Ran the configurator. Result:
epson2?? No scanner recognized by this driver.
Now what?
--doug
The printer is now working, thanks to a kind member of the OpenSuse Forum, but the scanner still does not work. (Not found by YAST.) Any ideas gratefully appreciated!
--doug
If all else fails, you might try VueScan https://www.hamrick.com It's not exactly cheap, but if it's a choice between paying for the software and not having a scanner, then... It has a free trial so you can try before you buy. Payam. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (5)
-
Carl Hartung -
Carlos E. R. -
Doug McGarrett -
Patrick Shanahan -
Payam Firouztala