Replies interspersed throughout the text. On Thu, 30 May 2013 03:00:49 -0400 Mark Misulich wrote: > On Wed, 2013-05-29 at 20:28 -0400, Mark Misulich wrote: <snipped> > Well, I thought I got it working, but it is only working half-way. It > reads one DVD writer, but not the other installed DVD writer. I can > burn on one writer but not on the other one, as k3b still doesn't > recognize it. > > Anyone have any ideas about how to fix this? Hi Mark, You were very specific about your software versions and you at least listed the troubleshooting steps you've taken ... which is extremely helpful ... but you were not very informative with respect to: 1. the type of media that is failing (make/brand & type of disc) The type of media that are not recognized by k3b in opensuse 12.3 are Verbatim DVD+R and Memorex CD-R. They are now recognized in /dev/sr1 but not in /dev/sr0. 2. the affected drive make, model & firmware version There are two of these installed internally in my computer. They are LG DVD Burner 22X DVD+R 8X DVD+RW 22X DVD-R 16X DVD-ROM 48X CD-ROM Black SATA Model GH22NS50 - OEM They are listed in Yast>Hardware>Block Devices as DVDRAM GH22NS50 (/dev/sr0) and DVDRAM GH22NS50 (/dev/sr1). The operating system (opensuse 12.3) sees them, but not k3b for an unknown reason. If you figure out why, you will solve the problem. To view the burner go to this url: http://www.newegg.com/Product/Product.aspx?Item=N82E16827136167 I have never installed firmware in either Windows7 or in Linux (both PCLinuxOS or openSUSE) for these DVD Burners, because they have worked immediately upon installation in all previous operating systems. Specifically for opensuse, this has been 11.4, 12.1, and 12.2. The problem has only presented itself with 12.3. Yast>Hardware Information>DVDRAM GH22NS50 lists the driver as ahci and the kernel driver as ahci. 3. error messages (i.e. launch k3b via cli; also check logs) Starting k3b from console ~k3b KGlobal::locale(): Warning your global KLocale is being recreated with a valid main component instead of a fake component, this usually means you tried to call i18n related functions before your main component was created. You should not do that since it most likely will not work Fontconfig warning: "/etc/fonts/conf.d/56-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated. lxmark@linux-f1xf:~> K3bQProcess::QProcess(0x0) K3bQProcess::QProcess(0x0) "/org/freedesktop/UDisks2/drives/HL_DT_ST_DVDRAM_GH22NS50_K2GA42A0311" : property "DeviceNumber" does not exist "/org/freedesktop/UDisks2/drives/HL_DT_ST_DVDRAM_GH22NS50_K2GA42A0311" : property "Device" does not exist K3bQProcess::QProcess(0x0) K3bQProcess::QProcess(0x0) k3b(5101)/kdeui (kdelibs): Attempt to use QAction "view_projects" with KXMLGUIFactory! k3b(5101)/kdeui (kdelibs): Attempt to use QAction "view_dir_tree" with KXMLGUIFactory! k3b(5101)/kdeui (kdelibs): Attempt to use QAction "view_contents" with KXMLGUIFactory! k3b(5101)/kdeui (kdelibs): Attempt to use QAction "location_bar" with KXMLGUIFactory! "/org/freedesktop/UDisks2/drives/Floppy_Drive" : property "Drive" does not exist "/org/freedesktop/UDisks2/drives/HL_DT_ST_DVDRAM_GH22NS50_K2GA42A0311" : property "Drive" does not exist "/org/freedesktop/UDisks2/drives/ST3500418AS_5VMALG29" : property "Drive" does not exist "/org/freedesktop/UDisks2/drives/ST3500418AS_5VMALG29" : property "DeviceNumber" does not exist "/org/freedesktop/UDisks2/drives/ST3500418AS_5VMALG29" : property "Device" does not exist "/org/freedesktop/UDisks2/block_devices/fd0" : property "Name" does not exist "/org/freedesktop/UDisks2/drives/Floppy_Drive" : property "DeviceNumber" does not exist "/org/freedesktop/UDisks2/drives/Floppy_Drive" : property "Device" does not exist k3b(5101) KSambaSharePrivate::testparmParamValue: We got some errors while running testparm "Load smb config files from /etc/samba/smb.conf Loaded services file OK. ERROR: pid directory /var/run/samba does not exist " MEDIA CHANGED in "/org/freedesktop/UDisks2/block_devices/sr0" ; size is: 0 MEDIA CHANGED in "/org/freedesktop/UDisks2/block_devices/sr1" ; size is: 2048 Also, your descriptions of the symptoms are a little confusing: You wrote "... trying to get k3b to recognize a disc in the disc drive without success... also tried Brassero ... but ... same problem. Neither program recognizes that there is a disc in the drive" At first glance, the problem you're describing is unrecognized media. Recognizing media is usually an internal function of the drive. k3b and Brassero merely convey (report) such failures. Then you write "There is no problem with the burner hardware ... using PCLinuxOS ... k3b recognizes the disc and is able to burn. ... also works in Win7 ..." And finally, (from above) "... it is only working half-way. ... It reads one DVD writer, but not the other installed DVD writer."" Please clarify what you mean by "it" :-) There's a lot of context switching happening in your writing here. What I meant was that k3b only recognizes one drive. It recognizes /dev/sr1 but not /dev/sr0. Assuming "It" here means k3b, you seem to be saying that the attached external drive works fine with the otherwise unrecognized discs (media) while those same discs are not being recognized by the internal drive. (Again, this seems to be describing an 'unrecognized media' problem. Maybe the internal drive isn't /designed/ to work with that media type? Or, they /may/ work, depending on the brand, but they're not 'officially' supported by the drive manufacturer.) I wrote in an earlier post that I have no external drive to attach to the computer for trouble shooting. I guess that you didn't see that post, but no matter. I can clear that up for you now. There is no external drive, I have two internal DVD Burners. I don't believe that it is a problem with the burner hardware, as it has worked in all my previous opensuse versions. Also, I made the point that it still works at the present time with Win7 and with PCLinuxOS, both of which are installed on this same computer. This should help you to eliminate questions about it being faulty media or hardware. So, is it the case under Linux that the internal drive does _not_ recognize the media, but that the same media works fine, in the same drive, under Win7 and PCLinuxOS? Yes, that is the point that I am trying to make, exactly. FWIW, I have had the experience of needing to update a CD/DVD-RW drive's firmware (using an OEM supplied Windows installer) before the device would work reliably under Linux. Regards, Carl I now have two identical DVD Burners internally mounted for which I have never installed firmware in Win7 or linux. But they both now work in win7, pclinuxos, and have worked in previous versions of opensuse. Now, one is recognized and works to burn discs, while the other doesn't using either k3b or brassero in opensuse 12.3. Thanks, Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org