[opensuse] Re: Why Not Fix the Easy Bugs??
Carlos E. R. a écrit :
But the bugzilla screening team could know that and reasign.
it's obviously there that things break: somebody (or any automated tool) should scan the bugs for activity. Any people with some bug assigned should have a priority sorted list and activity flag (if somebody is busy, better assign the bug to an other people) most bugs have to be worked on very fast, because the user have to use it's computer and it's more and more difficult to find what happen when time passes (most bugs I see are difficult to reproduce) this don't mean it's easy to setup :-(, but it's why the mailing list is often better than bugzilla: answers are most of the time given in minutes when bugzilla answers in days or weeks jdd -- http://www.dodin.net http://valerie.dodin.org http://www.youtube.com/watch?v=t-eic8MSSfM http://www.facebook.com/profile.php?id=1412160445 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Saturday 11 April 2009 10:58:43 am jdd wrote:
Carlos E. R. a écrit :
But the bugzilla screening team could know that and reasign.
it's obviously there that things break: somebody (or any automated tool) should scan the bugs for activity.
I guess that you can create such reports with reporting tools that already exist in bugzilla.
Any people with some bug assigned should have a priority sorted list and activity flag (if somebody is busy, better assign the bug to an other people)
I guess that they already work that way, though reassigning is not that easy. All developers can read program code, but there is a lot of other knowledge that one developer must have in order to understand what the code is doing. You can't simply assign Xorg specialist to fix kernel issue, and vice versa. There are things they can do on other projects, but this has it's limitations.
most bugs have to be worked on very fast, because the user have to use it's computer and it's more and more difficult to find what happen when time passes (most bugs I see are difficult to reproduce)
I agree that fast reaction is very important, otherwise you get opened bugs that reporter doesn't care anymore. There are whole classes of configuration, UI and usability issues that user can find work around on its own and quit cooperation on the bug.
this don't mean it's easy to setup :-(,
It could be very easy to create reasonable workflow, bigger problem would be to get people involved. (nothing new)
but it's why the mailing list is often better than bugzilla: answers are most of the time given in minutes when bugzilla answers in days or weeks
That is why we need shim layer between ML and forums, and developers, so that they can save time, now used to scan mail lists, for something that other can't do. -- Regards, Rajko -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Saturday, 2009-04-11 at 17:58 +0200, jdd wrote:
this don't mean it's easy to setup :-(, but it's why the mailing list is often better than bugzilla: answers are most of the time given in minutes when bugzilla answers in days or weeks
Or never. I have bugs with no reply in months or years, after giving all the info I was requested to give :-/ - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.9 (GNU/Linux) iEYEARECAAYFAkng878ACgkQtTMYHG2NR9XLOQCgg0R+skZUncfWEMANf4niLeVV GUgAoIjol5MiJneipYPA0HbN4pYGIhVj =rDZQ -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2009-04-11T21:47:09, "Carlos E. R."
this don't mean it's easy to setup :-(, but it's why the mailing list is often better than bugzilla: answers are most of the time given in minutes when bugzilla answers in days or weeks Or never.
I have bugs with no reply in months or years, after giving all the info I was requested to give :-/
We have a problem with the number of reports versus the number of available engineers who can make fixes. As we open up the distribution more and more, and more and more packages end up being maintained and developed on OBS, we hope that kind souls will form a community to help fix those too. Like with any Open Source community, one needs to get rid of choke points, and we hope this is one right step in that direction: making the distribution the most open in existence. Well, when I say we, I really mean "I" hope that ;-) Regards, Lars -- Teamlead Kernel, SuSE Labs, Research and Development SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) "Experience is the name everyone gives to their mistakes." -- Oscar Wilde -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Monday, 2009-04-13 at 21:49 +0200, Lars Marowsky-Bree wrote:
On 2009-04-11T21:47:09, "Carlos E. R." <> wrote:
I have bugs with no reply in months or years, after giving all the info I was requested to give :-/
We have a problem with the number of reports versus the number of available engineers who can make fixes.
As we open up the distribution more and more, and more and more packages end up being maintained and developed on OBS, we hope that kind souls will form a community to help fix those too.
I'm afraid no comunity member can help fix bugs in XFS or Reiserfs. AT least, not that I know of. And the asignee could at least acknowledge the data was received, but that he has currently no time to try solve the issue. Give some feedback. Something. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.9 (GNU/Linux) iEYEARECAAYFAknj4tkACgkQtTMYHG2NR9XxfACfX7zhPZYWR+DEXDxP4P8gZnoK vuIAnRfXxWa/dNAgB4dluEMBPx0cpDkR =+EOd -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (5)
-
Carlos E. R. -
Carlos E. R. -
jdd -
Lars Marowsky-Bree -
Rajko M.