This may all be so, but the point that Chris made still stands - what we offer is _installation_ support. If application support were to be offered with the box of 8.0 it would could many times more. If there's still an issue with this software, why not ask it here - we're here to help... On Wed, 1 May 2002, Art Fore wrote:

If you look in the help file, you will see Suse written all over it. Also, search on internet turned up email reply from KDE saying this was Suse component and no KDE.

Art

-----Original Message----- From: DSprankle2@netscape.net [mailto:DSprankle2@netscape.net] Sent: Wednesday, May 01, 2002 5:51 AM To: art_fore@3mts.com; suse-linux-e@suse.com Subject: RE: RE: [SLE] Complaints about 8.0

The K in front of internet would lead most to believe that this was not written by SuSE.

Art Fore wrote:

...

Seems to me since Kinternet is written by SuSE and I am trying to install SuSE linux to work that it should be covered!

Art

-----Original Message----- From: Christopher Mahmood [mailto:ckm@suse.com] Sent: Tuesday, April 30, 2002 10:09 PM To: suse-linux-e@suse.com Subject: Re: [SLE] Complaints about 8.0

* Art Fore (art_fore@3mts.com) [020430 19:17]:

...

I still have an issue with Kinternet not working, no one on the list seems to know what the problem is (on two computers), have not found any information in help or website. Sent email to suse support. No answer. This was same as in 7.3.

It's installation support...that means getting it installed on your computer.  Applications aren't covered by isupport.

--

-ckm

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