This is not different from the previous bugzilla abuses where one-closes-bug-other-reopens-countless-times that happened a lot and usually ends with the bug being set private... Its an abuse what you did, and I mean exaclty what Ive wrote, that if you kept re-opening and making people waste time with that Id send an email to whoever is in charge of bugzilla to cancel your account. If they will cancel, I dont know, but sure as hell I will ask to. And Im not a novell employer obviously. If I were Id be to be polite when you were doing the prickness arrogant and clueless actions you like to do, and distribute orders to people as you knew better about every single topic, alexey. Im very happy Im not so I can talk straight and clear the problem you cause, although you like to ignore, in a way that has more chances to be understood than a novell guy message, that will always (almost always?) friendly and not getting straight to the point. And by the way, what Ive told here and in bugzila you can bet is something lots of people wanted to say, but they cant, for example, because they are novell people get a clue, you abuse people's time... Marcio --- druid On 5/12/07, Stephan Binner wrote:

On Saturday 12 May 2007 11:32:42 Marcus Meissner wrote:

...

...

What's worse is that they tell me something like: "If you do that again I will formally ask a certain account of bugzilla to be How am I supposed it eat that as a community-member ? Stefan has quite a huge number of incoming bugs and loses his cool on such minor requests occasionaly.

And to Stefan's defense, above quote originates from a community member.

Bye, Steve -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On 5/12/07, Richard Bos wrote:

Provide updated/improved icons, so it is easy to patch. Did you read the bug report ? Look at the gray-background. The updated icons exist, but are not rendered correctly somehow... (In Yast)

-- -Alexey Eremenko "Technologov" -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Alexey Eremenko wrote:

On 5/12/07, Richard Bos wrote:

...

Provide updated/improved icons, so it is easy to patch. Did you read the bug report ? Look at the gray-background. The updated icons exist, but are not rendered correctly somehow... (In Yast)

Like somebody commented, it could be a QT bug. Maybe this one? http://www.trolltech.com/developer/task-tracker/index_html?method=entry&id=111391 Sorin -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Saturday 12 May 2007, Registration Account wrote:

but for what its worth, just getting this very small, but significant bug fixed has been a huge effort on your behalf, lest a battle and I thank you for making the software just a little better.

" very small, but significant bug" Background shading on an icon counts as significant? You must be mad! -- _____________________________________ John Andersen -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

My guess is that those on the SUSE payroll have a portion of their job performance officially measured by how many bugs assigned to them remain open and how long they stay open while assigned to them, which would make it in their own personal best interest to get rid of them as quickly as possible by any method possible, regardless of best interest to the distro -- "The path of the righteous is like the first gleam of dawn, shining ever brighter till the full light of day." Proverbs 4:18 NIV Team OS/2 ** Reg. Linux User #211409 Felix Miata *** http://mrmazda.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Saturday 2007-05-12 20:51, Aaron Kulkis wrote:

Felix Miata wrote:

...

My guess is that those on the SUSE payroll have a portion of their job performance officially measured by how many bugs assigned to them remain open and how long they stay open while assigned to them, which would make it in their own personal best interest to get rid of them as quickly as possible by any method possible, regardless of best interest to the distro

Every place that I've worked, there has never been a motivation to dispose of trouble-tickets by "any method possible" because IMPROPERLY closed tickets bring negative attention from managment.

Lucky you. I have worked at worse places where the culture imposed by management encouraged rapid disposal of trouble reports by any means possible. You just had to remind me of this. I thought I had successfully repressed these memories. At one place there was a manager who was an exceptionally nasty piece of work. She was entirely nontechnical and non IT -- her previous management experience was directing an assembly line for Nike sport shoes. She managed the software development process for failure, I think intentionally. The worse things got the more people she could justify hiring in her deparment and the more defacto control she had over the company. She had this bizarre belief that every problem could (SHOULD! WOULD!) be fixed in two days. Typo in an SQL script? Two days to fix. Object class for messages between the server and data collection client needs to be revised from the top down? Two days to fix. While her division foundered under the weight of over a couple dozen developers and QA testers six of us in the unix development department were making payroll for the entire company. Of course, you can guess which group was actually viewed as important. So when the company neglected to pursue further development contracts for the unix products we were transferred to HER barnyard. I saw people repeatedly fix problems by causing other bugs which were then fixed later by reinstating the original bug. It was horrible to watch. Everyone from the original unix development shop left in the space of a couple months. Now I need to restart my visits to the therapist. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2007-05-14 at 13:51 +0200, Duncan Mac-Vicar Prett wrote:

I still think LATER is better than WONTFIX.

Me too. I think you should drop that "WONTFIX" from the list of available options, and use things like "can't fix" or "later". "Will not fix" feels not polite, kind of "I do not want to fix it". Depending on who receives it, they might be, er... pissed.

Still, from the community I have a couple of times received incredible bug reports, with lot of information, logs, fix suggestions, that basically provided enough information to fix some major bug in reduced time. Coincidentally, such reports are written in a nice and kind way, even if they are major bugs and the community member has to invest lot of energy to help the developer to fix the bug.

Glad to hear that. Still, some bugs receive no comment for months, a brief note, even to say, "noted, but too busy" would be nice and encourage reporting. For instance, I reported some minor issues that didn't get a comment. I understand they are minor, but I don't feel like reporting all I find because of that lack of feedback. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFGSFy1tTMYHG2NR9URAloPAJkBl5zIrUh53kualKzM3dXCR4zhFgCbB42z Mu7KEicBPcPxxlIrmKEPUyo= =Wagh -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Monday 14 May 2007 14:57:24 Carlos E. R. wrote:

Glad to hear that. Still, some bugs receive no comment for months, a brief note, even to say, "noted, but too busy" would be nice and encourage reporting. For instance, I reported some minor issues that didn't get a comment. I understand they are minor, but I don't feel like reporting all I find because of that lack of feedback.

You are right. Sometimes just changing them to "accepted" from "new", and ping once in a while would help. But sometimes this happens the other way around, needinfo that never gets answered :-P -- Duncan Mac-Vicar Prett Novell :: SUSE R&D, Maxfeldstr. 5, 90409 Nürnberg GF: Markus Rex, HRB 16746 (AG Nürnberg) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

"Rajko M." writes:

On Monday 14 May 2007 09:51, Duncan Mac-Vicar Prett wrote:

...

But sometimes this happens the other way around, needinfo that never gets answered :-P

It happened and it will happen again if: - user has no idea that reporting is just a start of process - user just realized that there is no bug and can't addmit that

And also: - needinfo is asking for information that one don't want to publish on Internet,

You might still find a way to get the info to the requester, e.g. marking it as private so that not everybody can see it. But you can always say explicitely: Sorry, will not give this information.

- needinfo is asking for remote access to computer

This shouldn't happen.

You are friendly people and we trust your software, but sometimes a bit of discretion might be helpful. Not everyone has test computers as Felix, and giving information from machine in use might be not good idea.

BTW, what is policy about closing bugs that hang with need info for some time.

In general we close bugs as "CANTFIX" (using WONTFIX for it) if they are in NEEDINFO for longer than 4 weeks. If the user gives the info later, s/he can always reopen the bug, Andreas -- Andreas Jaeger, aj@suse.de, http://www.suse.de/~aj/ SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126

And also: - needinfo is asking for information that one don't want to publish on Internet,

This is the #1 non-sense I have read this week, even with all the ms news going on...

- needinfo is asking for remote access to computer

This is the #2 non-sense I have read this week, even with all the ms news going on... Marcio --- druid -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Your family tree lacks any branches, right?

Please, go see a doctor and tell him you have a problem of lack of attention and care. Which is not going to be fulfilled by me, so stop trying, kid... gosh Marcio --- druid -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Saturday 12 May 2007, Registration Account wrote:

The concept of quality in creation and testing of new code they produce myself is in my opinion - extremely poor,

If you had to restate that into meaningful english, how would you rephrase it? In other words: What in the hell did you mean? -- _____________________________________ John Andersen -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Sat 12 May 07 18:58, Registration Account wrote: Please quit top-posting. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org