SuSE 9.2 goes blank after starting Yast
Hi: My daughter and her husband finally got tired of virus and continuous reinstalling, and decided to dump XP. Their computer is a Gateway 300SE with a Celeron processor and 384 Mb RAM. So I bought them a copy of SuSE 9.2 Pro and had it delivered to their home in Forest Hill, LA. After inserting the first CD, the installation goes fine until it gets to the point where it says "Starting Yast" and then it goes blank. They have never fiddled with Linux before, and I had assured them it would go flawlessly, as it had been for me since SuSE 7.2 using all kinds of clones and no-brand desktops. The main problem is that I live in Honduras, and they live in the US. Last night I suggested she try a text install, hoping that today things will be resolved by running SAX. All I can do is help her through my VoIP phone, but I'm afraid it might be too much for a total newbie to have the patience to fiddle with X configurations. Anybody know of a sucessful installation of SuSE on such a box? Will SuSE 9.1 be a better solution? SuSE 9.3? Should she stick to XP? Please help. Thank you. -- Alfredo J. Cole Grupo ACyC www.acyc.com - www.clshonduras.com - SolCom - www.acycdomains.com
On Tue, 2005-04-26 at 07:34 -0600, Alfredo Cole wrote:
Hi:
My daughter and her husband finally got tired of virus and continuous reinstalling, and decided to dump XP. Their computer is a Gateway 300SE with a Celeron processor and 384 Mb RAM. So I bought them a copy of SuSE 9.2 Pro and had it delivered to their home in Forest Hill, LA. After inserting the first CD, the installation goes fine until it gets to the point where it says "Starting Yast" and then it goes blank. They have never fiddled with Linux before, and I had assured them it would go flawlessly, as it had been for me since SuSE 7.2 using all kinds of clones and no-brand desktops. The main problem is that I live in Honduras, and they live in the US.
Last night I suggested she try a text install, hoping that today things will be resolved by running SAX. All I can do is help her through my VoIP phone, but I'm afraid it might be too much for a total newbie to have the patience to fiddle with X configurations. Anybody know of a sucessful installation of SuSE on such a box? Will SuSE 9.1 be a better solution? SuSE 9.3? Should she stick to XP?
I have installed SuSE on many Gateway machines starting back in 1998 and never had this problem. Is it possible for them to try a different/newer monitor? That may be the problem. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998 "The day Microsoft makes something that doesn't suck is probably the day they start making vacuum cleaners." -Ernst Jan Plugge
El Mar 26 Abr 2005 08:13, Ken Schneider escribió:
On Tue, 2005-04-26 at 07:34 -0600, Alfredo Cole wrote: (...)
I have installed SuSE on many Gateway machines starting back in 1998 and never had this problem. Is it possible for them to try a different/newer monitor? That may be the problem.
-- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998
"The day Microsoft makes something that doesn't suck is probably the day they start making vacuum cleaners." -Ernst Jan Plugge
Hi, Ken: That was my first thought. They have a Gateway EV500 monitor, which, according to SuSE's hardware database, is fully suported. Thank you. -- Alfredo J. Cole Grupo ACyC www.acyc.com - www.clshonduras.com - SolCom - www.acycdomains.com
On Tue, 2005-04-26 at 09:35 -0600, Alfredo Cole wrote:
El Mar 26 Abr 2005 08:13, Ken Schneider escribió:
On Tue, 2005-04-26 at 07:34 -0600, Alfredo Cole wrote: (...)
I have installed SuSE on many Gateway machines starting back in 1998 and never had this problem. Is it possible for them to try a different/newer monitor? That may be the problem.
Hi, Ken:
That was my first thought. They have a Gateway EV500 monitor, which, according to SuSE's hardware database, is fully suported.
Next would be to try a different graphics card. I have experienced in the past where an older card (graphics/network) just doesn't work with a newer version of linux as it has been obsoleted. Another possibility is bad ram, which can be tested from the install cd if I remember correctly. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998 "The day Microsoft makes something that doesn't suck is probably the day they start making vacuum cleaners." -Ernst Jan Plugge
participants (2)
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Alfredo Cole
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Ken Schneider