[opensuse] My thunderbird has stopped working
Hi, My Thunderbird has stopped working. I see a white empty left and right panel. Both empty. Many menues do not work. Log out, log in of the session doesn't help. However, it works alright, it seems, if I use -safe-mode. I do not see errors in an xterm, except: cer@Elessar:~> thunderbird -safe-mode *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable). which I think is not related. How do I repair it? Do not tell me to erase all, that will not do. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, 7 Aug 2010 11:12:52 Carlos E. R. wrote:
Hi,
My Thunderbird has stopped working.
Which one? Thunderbird 1,2,3,4 or 5?
How do I
repair it?
Call International Rescue? Sorry - bad joke based on an old kids show that I used to love when I was younger... :-) (couldn't resist). -- =================================================== Rodney Baker VK5ZTV rodney.baker@iinet.net.au =========================================== ======== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 04:25, Rodney Baker wrote:
On Sat, 7 Aug 2010 11:12:52 Carlos E. R. wrote:
Hi,
My Thunderbird has stopped working.
Which one? Thunderbird 1,2,3,4 or 5?
I forgot to say. 3.0.6 on oS 11.2 Tomorrow I'll try disabling addons, as Ed says. -- Cheers, Carlos E. R. (from 11.2 x86_64 "Emerald" at Elessar) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 08/07/2010 09:42 AM, Carlos E. R. wrote:
Hi,
My Thunderbird has stopped working. I see a white empty left and right panel. Both empty. Many menues do not work. Log out, log in of the session doesn't help.
However, it works alright, it seems, if I use -safe-mode.
I do not see errors in an xterm, except:
cer@Elessar:~> thunderbird -safe-mode *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
which I think is not related.
How do I repair it?
Do not tell me to erase all, that will not do.
Start in safe mode. Disable all add-ons. Quit. Start normally. If it works. Enable add-ons one by one. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 04:29, Ed Greshko wrote:
On 08/07/2010 09:42 AM, Carlos E. R. wrote:
Start in safe mode. Disable all add-ons. Quit. Start normally. If it works. Enable add-ons one by one.
It did not work. I had expectations with this one... -- Cheers, Carlos E. R. (from 11.2 x86_64 "Emerald" at Elessar) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 07/08/2010 11:42, Carlos E. R. wrote:
Hi,
My Thunderbird has stopped working. I see a white empty left and right panel. Both empty. Many menues do not work. Log out, log in of the session doesn't help.
However, it works alright, it seems, if I use -safe-mode.
I do not see errors in an xterm, except:
cer@Elessar:~> thunderbird -safe-mode *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
which I think is not related.
How do I repair it?
Do not tell me to erase all, that will not do.
Knowing you, I don't have to suggest to you to make a backup copy of your ~/.thunderbird directory before you start fooling around... You say the left- and right-hand panels are blank - which means to me that you have TB configured to be left- right-hand panel oriented instead of top-bottom when it comes to viewing Subjects/Messages...(you know what I mean). Have you tried to left-click-and-drag on the separators between these panels to see if you, somehow, accidentally changed the geometry of the panels? I use the top-bottom split arrangement and accidentally somehow totally blanked out the bottom panel (and this also happened at one time after an upgrade to TB :-( ) but clicking and dragging on the "separation columns" between the panels brought everything back into view. (Can't explain it better than this other than to go thru the whole process of providing a video presentation of what I mean :-) .) BC -- If apathy is increasing where does it come from? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
[resending - previous attempt did not make to the list] On 2010-08-07 10:56, Basil Chupin wrote:
On 07/08/2010 11:42, Carlos E. R. wrote:
Knowing you, I don't have to suggest to you to make a backup copy of your ~/.thunderbird directory before you start fooling around...
Argh. Done. O:-) No, don't worry, I would not lose mail, that's at the moment on my ISP imap server. It would be configuration of the accounts, which is a nuisance to redo, all those clicks. No easy configuration file which you can move over.
You say the left- and right-hand panels are blank - which means to me that you have TB configured to be left- right-hand panel oriented instead of top-bottom when it comes to viewing Subjects/Messages...(you know what I mean).
Yep. Actually, it is a left hand vertical narrow panel with the list of folders, that comes out white and empty when it fails, and a right hand wide panel, which when failed displays a list of things (I made a screenshot to aid my memory): Email read messages write new message <-- works. junk mail settings newsgroups manage nwesg.. junk mail settings Feeds Manage subscriptions Accounts View settings for this account <-- works create new account <-- works Advanced features search messages <-- works (more below the screen, not in the photo) It is what is displayed before I click on an account on the left hand panel - which I can't, as it is empty. The vie menu says it is the classic view. I tried others, no good.
Have you tried to left-click-and-drag on the separators between these panels to see if you, somehow, accidentally changed the geometry of the panels?
Ah. No, but I have now. Not good. Ah, the left panel has a tittle with arrows to choose what to display there: smart folders, all, favorites, etc. None displays a thing.
I use the top-bottom split arrangement and accidentally somehow totally blanked out the bottom panel (and this also happened at one time after an upgrade to TB :-( ) but clicking and dragging on the "separation columns" between the panels brought everything back into view. (Can't explain it better than this other than to go thru the whole process of providing a video presentation of what I mean :-) .)
Yes, I understand. But it is not that, unfortunately. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 14:02, Carlos E. R. wrote: (summary) left panel is dead, the one that displays the folders. It works in safe mode It works as new user. New info: The error console shows: Discovering folders for account failed with exception: [Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ftv__mg_all :: line 1208" data: no] Error: uncaught exception: [Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: anonymous :: line 1774" data: no] I think that is the problem. Which file already exists? How do I solve it? -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 07/08/2010 22:02, Carlos E. R. wrote:
[resending - previous attempt did not make to the list]
On 2010-08-07 10:56, Basil Chupin wrote:
[pruned]
Have you tried to left-click-and-drag on the separators between these
panels to see if you, somehow, accidentally changed the geometry of the panels?
Ah. No, but I have now. Not good.
Ah, the left panel has a tittle with arrows to choose what to display there: smart folders, all, favorites, etc. None displays a thing.
I use the top-bottom split arrangement and accidentally somehow totally blanked out the bottom panel (and this also happened at one time after an upgrade to TB :-( ) but clicking and dragging on the "separation columns" between the panels brought everything back into view. (Can't explain it better than this other than to go thru the whole process of providing a video presentation of what I mean :-) .)
Yes, I understand. But it is not that, unfortunately.
Eh, unfortunately I don't understand what could happened in your case... I've been using TB since it first "came out" from the Netscape closet, and I have been using the same /.thunderbird directory contents, after a monumental disaster under Windows XP that is where I had to start from scratch :-( , for many years now and which involved changing from XP to oS, to Kubuntu, and, now, to Ubuntu, and including a change of ISP. The same results apply to my wife's system (except for the 'collapse' under XP) because I "administer" her computer; what she had for TB back in the '90's is now still running on her current Ubuntu Lucid (10.04). What you are experiencing is not normal. May I suggest, seeing that you do have a backup of your /.thunderbird directory, in particular the directories containing your mail, uninstall TB, re-install it, and put back either the full ~/.thunderbird directory or at least rebuild the new one with the backed-up mail files? But you know all this - I don't have to tell you how to suck eggs. BC -- If apathy is increasing where does it come from? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 14:57, Basil Chupin wrote:
On 07/08/2010 22:02, Carlos E. R. wrote:
Eh, unfortunately I don't understand what could happened in your case...
I've been using TB since it first "came out" from the Netscape closet, and I have been using the same /.thunderbird directory contents, after a monumental disaster under Windows XP that is where I had to start from scratch :-( , for many years now and which involved changing from XP to oS, to Kubuntu, and, now, to Ubuntu, and including a change of ISP.
The same results apply to my wife's system (except for the 'collapse' under XP) because I "administer" her computer; what she had for TB back in the '90's is now still running on her current Ubuntu Lucid (10.04).
Yes, this Th setup is not that old. On another computer it is older.
What you are experiencing is not normal.
May I suggest, seeing that you do have a backup of your /.thunderbird directory, in particular the directories containing your mail, uninstall TB, re-install it, and put back either the full ~/.thunderbird directory or at least rebuild the new one with the backed-up mail files?
But you know all this - I don't have to tell you how to suck eggs.
I'm trying to avoid all that. What puts me back is having to reconfigure again all accounts. You know, server name, login, then the thing insists on trying to find itself the account settings... Then add the extra identities. Add things like the different signatures. All modified settings (if any) on all tabs. Instead of having a nice text file with all account settings that I can simply copy over or create with an editor. No XML. Then add the nntp-forums, on which I have messages marked for replies. All them get lost. It is *hours* of work. And I already know it is a java error in chrome, but I know not about which file it is complaining. Yes, I googled. One single entry, no conclusion, 5 months ago. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 07/08/2010 23:14, Carlos E. R. wrote:
On 2010-08-07 14:57, Basil Chupin wrote:
On 07/08/2010 22:02, Carlos E. R. wrote:
Eh, unfortunately I don't understand what could happened in your case...
I've been using TB since it first "came out" from the Netscape closet, and I have been using the same /.thunderbird directory contents, after a monumental disaster under Windows XP that is where I had to start from scratch :-( , for many years now and which involved changing from XP to oS, to Kubuntu, and, now, to Ubuntu, and including a change of ISP.
The same results apply to my wife's system (except for the 'collapse' under XP) because I "administer" her computer; what she had for TB back in the '90's is now still running on her current Ubuntu Lucid (10.04).
Yes, this Th setup is not that old. On another computer it is older.
What you are experiencing is not normal.
May I suggest, seeing that you do have a backup of your /.thunderbird directory, in particular the directories containing your mail, uninstall TB, re-install it, and put back either the full ~/.thunderbird directory or at least rebuild the new one with the backed-up mail files?
But you know all this - I don't have to tell you how to suck eggs.
I'm trying to avoid all that. What puts me back is having to reconfigure again all accounts. You know, server name, login, then the thing insists on trying to find itself the account settings... Then add the extra identities. Add things like the different signatures. All modified settings (if any) on all tabs.
Instead of having a nice text file with all account settings that I can simply copy over or create with an editor. No XML.
Then add the nntp-forums, on which I have messages marked for replies. All them get lost.
It is *hours* of work.
And I already know it is a java error in chrome, but I know not about which file it is complaining.
Sorry Amigo Carlos, but what the heck are you talking about - or at least what is it that I missed reading so far in this thread? What "java error in *chrome*"?! Aren't we talking about *Thunderbird*? so where does 'chrome' come into it?!
Yes, I googled. One single entry, no conclusion, 5 months ago.
Are you replying to my post or someone else's? I made no mention of 'googling' for anything... :-( . (Me thinks that you are in need of some "quiet time" :-D .) BC -- If apathy is increasing where does it come from? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 15:38, Basil Chupin wrote:
On 07/08/2010 23:14, Carlos E. R. wrote:
And I already know it is a java error in chrome, but I know not about which file it is complaining.
Sorry Amigo Carlos, but what the heck are you talking about - or at least what is it that I missed reading so far in this thread?
What "java error in *chrome*"?!
Aren't we talking about *Thunderbird*? so where does 'chrome' come into it?!
You have missed one of my emails in this thread. I'll copy-paste: ]> (summary) ]> left panel is dead, the one that displays the folders. ]> It works in safe mode ]> It works as new user. ]> ]> ]> New info: ]> ]> The error console shows: ]> ]> ]> Discovering folders for account failed with exception: [Exception... "Component returned failure ]> code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ]> ftv__mg_all :: line 1208" data: no] ]> ]> Error: uncaught exception: [Exception... "Component returned failure code: 0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ]> anonymous :: line 1774" data: no] ]> ]> ]> I think that is the problem. ]> ]> Which file already exists? ]> ]> ]> How do I solve it? Not java, javscript, I think (JS?). I confuse both. You see chrome mentioned there. I know nothing about chrome, if it should be there or not.
Yes, I googled. One single entry, no conclusion, 5 months ago.
Are you replying to my post or someone else's?
I made no mention of 'googling' for anything... :-( .
But I did. I googled for "(NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]", which is the exact error. This makes the searching for folders fail, and thus, they are not displayed. This is the problem. The first paragraph is a message, the second one an error.
(Me thinks that you are in need of some "quiet time" :-D .)
I do. :-} -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 15:38, Basil Chupin wrote:
On 07/08/2010 23:14, Carlos E. R. wrote:
And I already know it is a java error in chrome, but I know not about which file it is complaining.
Sorry Amigo Carlos, but what the heck are you talking about - or at least what is it that I missed reading so far in this thread?
What "java error in *chrome*"?!
Aren't we talking about *Thunderbird*? so where does 'chrome' come into it?!
You have missed one of my emails in this thread. I'll copy-paste:
]> (summary) ]> left panel is dead, the one that displays the folders. ]> It works in safe mode ]> It works as new user. ]> ]> ]> New info: ]> ]> The error console shows: ]> ]> ]> Discovering folders for account failed with exception: [Exception... "Component returned failure ]> code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ]> ftv__mg_all :: line 1208" data: no] ]> ]> Error: uncaught exception: [Exception... "Component returned failure code: 0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ]> anonymous :: line 1774" data: no] ]> ]> ]> I think that is the problem. ]> ]> Which file already exists? ]> ]> ]> How do I solve it?
Not java, javscript, I think (JS?). I confuse both. You see chrome mentioned there. I know nothing about chrome, if it should be there or not.
IIRC "chrome" refers to the UI configuration, as it does in FFox. In the early days of TB/FF, the user would customize the system by editing the chrome. The .js is indeed javascript. Given the above, one other possibility is that there is corrupted data in a message or folder causing an error condition which the code cannot handle. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 21:45, dwgallien wrote:
On 2010-08-07 15:38, Basil Chupin wrote:
On 07/08/2010 23:14, Carlos E. R. wrote:
IIRC "chrome" refers to the UI configuration, as it does in FFox. In the early days of TB/FF, the user would customize the system by editing the chrome.
The .js is indeed javascript.
Given the above, one other possibility is that there is corrupted data in a message or folder causing an error condition which the code cannot handle.
The error messages says it is trying to create some file, but that it already exists, and then, bombs out. What file? That's the big question, WHICH FILE! The folders themselves are ok, as I am using thunderbird with all the folders, in safe-mode. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, 07 Aug 2010 21:55:23 +0200
"Carlos E. R."
On 2010-08-07 21:45, dwgallien wrote:
On 2010-08-07 15:38, Basil Chupin wrote:
On 07/08/2010 23:14, Carlos E. R. wrote:
IIRC "chrome" refers to the UI configuration, as it does in FFox. In the early days of TB/FF, the user would customize the system by editing the chrome.
The .js is indeed javascript.
Given the above, one other possibility is that there is corrupted data in a message or folder causing an error condition which the code cannot handle.
The error messages says it is trying to create some file, but that it already exists, and then, bombs out. What file? That's the big question, WHICH FILE!
The folders themselves are ok, as I am using thunderbird with all the folders, in safe-mode.
Hi
What happens if you start with the command;
strace
On 2010-08-07 21:59, Malcolm wrote:
On Sat, 07 Aug 2010 21:55:23 +0200 "Carlos E. R." <> wrote:
What happens if you start with the command;
strace
That's a very big hammer. [...] Ok, tried: strace -o trazado -ff thunderbird which created a log of "5,898,299 bytes in 23 files". NOw, how do I find there the javascript error? -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, 07 Aug 2010 22:32:52 +0200
"Carlos E. R."
On 2010-08-07 21:59, Malcolm wrote:
On Sat, 07 Aug 2010 21:55:23 +0200 "Carlos E. R." <> wrote:
What happens if you start with the command;
strace
That's a very big hammer.
[...]
Ok, tried:
strace -o trazado -ff thunderbird
which created a log of "5,898,299 bytes in 23 files". NOw, how do I find there the javascript error?
Yowza! hmm, fgrep error * I would imagine it's somewhere near the end? -- Cheers Malcolm °¿° (Linux Counter #276890) openSUSE 11.3 (x86_64) Kernel 2.6.34-12-default up 4 days 5:58, 2 users, load average: 0.04, 0.05, 0.06 GPU GeForce 8600 GTS Silent - Driver Version: 256.44 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 22:38, Malcolm wrote:
On Sat, 07 Aug 2010 22:32:52 +0200 "Carlos E. R." <> wrote:
which created a log of "5,898,299 bytes in 23 files". NOw, how do I find there the javascript error?
Yowza! hmm, fgrep error * I would imagine it's somewhere near the end?
Dozens of "error" strings, nothing useful. write(16, "181,nsIErrorService,{e72f94b2-5f"..., 67) = 67 write(16, "220,nsISSLErrorListener,{99f8d97"..., 70) = 70 write(16, "292,nsISAXErrorHandler,{e02b6693"..., 70) = 70 Near the end? No way, the error must be somewhere in the midle, when it checks for whatever file. Near the end are the functions called when I close it. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, 07 Aug 2010 23:31:23 +0200
"Carlos E. R."
On 2010-08-07 22:38, Malcolm wrote:
On Sat, 07 Aug 2010 22:32:52 +0200 "Carlos E. R." <> wrote:
which created a log of "5,898,299 bytes in 23 files". NOw, how do I find there the javascript error?
Yowza! hmm, fgrep error * I would imagine it's somewhere near the end?
Dozens of "error" strings, nothing useful.
write(16, "181,nsIErrorService,{e72f94b2-5f"..., 67) = 67
write(16, "220,nsISSLErrorListener,{99f8d97"..., 70) = 70
write(16, "292,nsISAXErrorHandler,{e02b6693"..., 70) = 70
Near the end? No way, the error must be somewhere in the midle, when it checks for whatever file. Near the end are the functions called when I close it.
Hi What about fgrep "javascript error" * or other permutations? Else install the debug package? -- Cheers Malcolm °¿° (Linux Counter #276890) openSUSE 11.3 (x86_64) Kernel 2.6.34-12-default up 4 days 6:57, 2 users, load average: 0.03, 0.13, 0.11 GPU GeForce 8600 GTS Silent - Driver Version: 256.44 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 23:38, Malcolm wrote:
On Sat, 07 Aug 2010 23:31:23 +0200 "Carlos E. R." <> wrote
Hi What about fgrep "javascript error" * or other permutations? Else install the debug package?
No, the debug package I understand is for reporting crashes. It is not applicable. This route is good only for a dev, and I'm not. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 08/08/2010 06:32, Carlos E. R. wrote:
On 2010-08-07 21:59, Malcolm wrote:
On Sat, 07 Aug 2010 21:55:23 +0200 "Carlos E. R."<> wrote:
What happens if you start with the command;
strace
That's a very big hammer.
[...]
Ok, tried:
strace -o trazado -ff thunderbird
which created a log of "5,898,299 bytes in 23 files". NOw, how do I find there the javascript error?
ROFL! BC -- If apathy is increasing where does it come from? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-08 08:32, Basil Chupin wrote:
On 08/08/2010 06:32, Carlos E. R. wrote:
On 2010-08-07 21:59, Malcolm wrote:
ROFL!
Yeah. I see the humour of it after I got it working :-) -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar))
The error messages says it is trying to create some file, but that it already exists, and then, bombs out. What file? That's the big question, WHICH FILE!
The folders themselves are ok, as I am using thunderbird with all the folders, in safe-mode.
since the -safe-mode works, it implies that an extension or some other portion of thunderbird is hosed up. I'd suggest backup. backup again, since this seems to be pretty important stuff to you take a hot knife to the thunderbird directory and remove pretty much anything that isn't related to your mail data then try to start thunderbird in normal mode. and I don't mean to seem whiney, but wouldn't this problem get more traction on a thunderbird list somewhere? I'm making a bit of an assumption in thinking that there is one, sure, but I'm fairly sure that everything on this list will be fairly generic to Opensuse, while the problem seems to be very specific to thunderbird. -- Even the Magic 8 ball has an opinion on email clients: Outlook not so good. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 21:45, dwgallien wrote:
On 2010-08-07 15:38, Basil Chupin wrote:
On 07/08/2010 23:14, Carlos E. R. wrote:
IIRC "chrome" refers to the UI configuration, as it does in FFox. In the early days of TB/FF, the user would customize the system by editing the chrome.
The .js is indeed javascript.
Given the above, one other possibility is that there is corrupted data in a message or folder causing an error condition which the code cannot handle.
The error messages says it is trying to create some file, but that it already exists, and then, bombs out. What file? That's the big question, WHICH FILE!
The folders themselves are ok, as I am using thunderbird with all the folders, in safe-mode.
You may never see "the file" (those are memory addresses); it is quite possible that it is created as a control mechanism internal to the code. You're probably going to remain in the dark unless you can look at the code. The trace may help, but still you need to understand what is logged and that may require the code. And btw, you cannot presume the data is not the culprit just because you're OK in safe-mode. Have you tried re-creating the folder indices? You might also try (after disabling extensions and customization) importing the mail folders into a new profile, one tree at a time if possible. Beyond that, and if an upgrade doesn't take care of it, I agree that you may get much better help on a TBird bugzilla or forum. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 23:27, dwgallien wrote:
The error messages says it is trying to create some file, but that it already exists, and then, bombs out. What file? That's the big question, WHICH FILE!
The folders themselves are ok, as I am using thunderbird with all the folders, in safe-mode.
You may never see "the file" (those are memory addresses); it is quite possible that it is created as a control mechanism internal to the code. You're probably going to remain in the dark unless you can look at the code. The trace may help, but still you need to understand what is logged and that may require the code. And btw, you cannot presume the data is not the culprit just because you're OK in safe-mode.
Have you tried re-creating the folder indices?
I do not want to do that, because then I lose track of what I have read or marked important.
You might also try (after disabling extensions and customization) importing the mail folders into a new profile, one tree at a time if possible.
The folders are remote (IMAP), the data is not important. There are some local folders I can move away. To move folders I have to create the accounts first, which is the nuisance number one I try to avoid. Nuisance number two are the nntp folders, with indices I want to keep, because they point to what I have read, or considered important, or what I have in mind to reply to.
Beyond that, and if an upgrade doesn't take care of it, I agree that you may get much better help on a TBird bugzilla or forum.
Yes... because the upgrade is worse, even safe-mode failed. Can you suggest a Th forum? -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 23:27, dwgallien wrote:
The error messages says it is trying to create some file, but that it already exists, and then, bombs out. What file? That's the big question, WHICH FILE!
The folders themselves are ok, as I am using thunderbird with all the folders, in safe-mode.
You may never see "the file" (those are memory addresses); it is quite possible that it is created as a control mechanism internal to the code. You're probably going to remain in the dark unless you can look at the code. The trace may help, but still you need to understand what is logged and that may require the code. And btw, you cannot presume the data is not the culprit just because you're OK in safe-mode.
Have you tried re-creating the folder indices?
I do not want to do that, because then I lose track of what I have read or marked important.
You might also try (after disabling extensions and customization) importing the mail folders into a new profile, one tree at a time if possible.
The folders are remote (IMAP), the data is not important. There are some local folders I can move away.
To move folders I have to create the accounts first, which is the nuisance number one I try to avoid.
Nuisance number two are the nntp folders, with indices I want to keep, because they point to what I have read, or considered important, or what I have in mind to reply to.
Beyond that, and if an upgrade doesn't take care of it, I agree that you may get much better help on a TBird bugzilla or forum.
Yes... because the upgrade is worse, even safe-mode failed.
Can you suggest a Th forum?
http://forums.mozillazine.org/viewforum.php?f=31 https://bugzilla.mozilla.org/ Good luck. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-08 01:08, dwgallien wrote:
On 2010-08-07 23:27, dwgallien wrote:
Beyond that, and if an upgrade doesn't take care of it, I agree that you may get much better help on a TBird bugzilla or forum.
Yes... because the upgrade is worse, even safe-mode failed.
Can you suggest a Th forum?
http://forums.mozillazine.org/viewforum.php?f=31
Good luck.
I was lucky, thanks :-) I started by reading FAQs there. One said how to backup thunderbird, but it is basically saving the entire tree somewhere, which would reproduce the error. http://forums.mozillazine.org/viewtopic.php?f=39&t=366405 How to get help (FAQ) http://kb.mozillazine.org/Profile_backup Profile backup From there I found this: http://kb.mozillazine.org/Profile_folder_-_Thunderbird Profile folder - Thunderbird ...specifically the section "Files and folders in the profile", from which I learned of some files that could be deleted in case of problems. I deleted all those (after I copied the entire thing). Unfortunately I did not make a list of the exact files I deleted, I think these: - downloads.rdf Download history. Can be deleted to resolve slow downloads or program hangs Didn't have it. - extensions.rdf Installed extension information. It can be deleted to remove "ghost" entries from the extension list and to resolve various other issues. - localstore.rdf Toolbar and window layout size/position settings. It can be deleted to resolve various issues. - mimeTypes.rdf Action to perform when downloading certain types of files. Can be deleted to reset download actions. - panacea.dat Mail folder cache. Deleting it sometimes helps get rid of Phantom folders And it worked. :-))) -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar))
* dwgallien
On 2010-08-07 15:38, Basil Chupin wrote:
On 07/08/2010 23:14, Carlos E. R. wrote:
And I already know it is a java error in chrome, but I know not about which file it is complaining.
Sorry Amigo Carlos, but what the heck are you talking about - or at least what is it that I missed reading so far in this thread?
What "java error in *chrome*"?!
Aren't we talking about *Thunderbird*? so where does 'chrome' come into it?!
You have missed one of my emails in this thread. I'll copy-paste: ]> ]> Discovering folders for account failed with exception: [Exception... "Component returned failure ]> code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ]> ftv__mg_all :: line 1208" data: no] ]> ]> Error: uncaught exception: [Exception... "Component returned failure code: 0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS) [nsIMsgFolder.subFolders]" nsresult: "0x80520008 ]> (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://messenger/content/folderPane.js :: ]> anonymous :: line 1774" data: no]
Not java, javscript, I think (JS?). I confuse both. You see chrome mentioned there. I know nothing about chrome, if it should be there or not.
IIRC "chrome" refers to the UI configuration, as it does in FFox. In the early days of TB/FF, the user would customize the system by editing the chrome.
The .js is indeed javascript.
or: ~/.mozilla/firefox/xxxxxxxx.default/chrome/ perhaps.... And, iirc, I have deleted the entire chrome directory w/o bad effects. Backup first, ymmv :^) -- Patrick Shanahan Plainfield, Indiana, USA HOG # US1244711 http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 Registered Linux User #207535 @ http://counter.li.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 22:21, Patrick Shanahan wrote:
or: ~/.mozilla/firefox/xxxxxxxx.default/chrome/ perhaps....
And, iirc, I have deleted the entire chrome directory w/o bad effects. Backup first, ymmv :^)
But... this is thunderbird, are you sure the ~/.mozilla/ is related? Ok, ok, I'll try. [...] No difference. They were only two small sample files. I also tried to remove two files from the .th directory I did not like: 0 2010-08-07 22:40 .parentlock 2607936 2010-08-06 14:03 XPC.mfasl 1298499 2010-08-07 22:40 XUL.mfasl But it did not work either. They were created again, so those were not them. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hi,
My Thunderbird has stopped working. I see a white empty left and right panel. Both empty. Many menues do not work. Log out, log in of the session doesn't help.
However, it works alright, it seems, if I use -safe-mode.
I do not see errors in an xterm, except:
cer@Elessar:~> thunderbird -safe-mode *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
which I think is not related.
How do I repair it?
Do not tell me to erase all, that will not do.
Since you have not yet found a solution, what about upgrading to 3.1.2-1.2 in the mozilla repo? It may fix itself. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 16:39, dwgallien wrote:
Hi,
Since you have not yet found a solution, what about upgrading to 3.1.2-1.2 in the mozilla repo? It may fix itself.
I was thinking of doing exactly that. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-08-07 18:30, Carlos E. R. wrote:
On 2010-08-07 16:39, dwgallien wrote:
Hi,
Since you have not yet found a solution, what about upgrading to 3.1.2-1.2 in the mozilla repo? It may fix itself.
I was thinking of doing exactly that.
Did that, and it was worse: safe-mode stopped working. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar)) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hi Carlos, Carlos E. R. wrote:
Hi,
My Thunderbird has stopped working. I see a white empty left and right panel. Both empty. Many menues do not work. Log out, log in of the session doesn't help.
However, it works alright, it seems, if I use -safe-mode.
I feel for you. :( Sid you come right here as your post of the 8/8 seems to indicate all OK after reading FAQ? What sort of mail set-up are you running locally i.e. POP/IMAP and what are you using to store the email i.e. Courier IMAP or just plain Thunderbird? I'm thinking that Thunderbird is merely a 'client' to your email store and so perhaps the store has become corrupted. Is the mail sitting on an ext3 fs and can you do a FSCK on it? Maybe the email store manager needs reloading i.e. Courier/Dovecot IMAP? Perhaps the other option I can think of is to delete the current Thunderbird store and then restore it from backup, which I am sure you have. As suggested earlier, try a TB forum. Here's one: https://lists.mozilla.org/listinfo/support-thunderbird Hope it helps and let us know the end solution. Regards Hylton -- ======================================================================== Lions Club member of http://www.fishhoeklionsclub.org.za Using openSuSE 11.0 with KDE ======================================================================== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
[Delayed sent] On 2010-08-26 12:20, Hylton Conacher (ZR1HPC) wrote:
Hi Carlos,
Carlos E. R. wrote:
Hi,
My Thunderbird has stopped working. I see a white empty left and right panel. Both empty. Many menues do not work. Log out, log in of the session doesn't help.
However, it works alright, it seems, if I use -safe-mode.
I feel for you. :(
I'm seeing this post late, so I don't know if you noticed that I got the problem solved.
Sid you come right here as your post of the 8/8 seems to indicate all OK after reading FAQ?
I deleted a few configuration files that the FAQ said could be deleted, and everything worked again. I posted the details on another post.
What sort of mail set-up are you running locally i.e. POP/IMAP and what are you using to store the email i.e. Courier IMAP or just plain Thunderbird?
I have two setups. This one is a temporary one, using just Thunderbird and my provider imap account. I later added postfix for sending, it is more reliable and allows Th, to return control faster. It is what I use on my laptop, and the "testing" partitions. My "normal" setup is different: fetchmail, postfix, amavis, procmail, spamassassin. With a secondary local account using wu-imap, which I use to share some mails with the laptop. I'm also having a look at dovecot, but the problem is that it doesn't integrate well with procmail filtering. It has its own filtering system which I don't know much about, so I'm not sure if I could migrate all my procmail rules. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Minas Tirith))
On Thu, 9 Sep 2010 21:48:07 Carlos E. R. wrote:
[...] I'm also having a look at dovecot, but the problem is that it doesn't integrate well with procmail filtering. It has its own filtering system which I don't know much about, so I'm not sure if I could migrate all my procmail rules.
What makes you say that, Carlos? I've been running dovecot with procmail ever since FC4. Fetchmail delivers locally, procmail runs mail through spamassassin then sorts into maildir folders, dovecot provides imap mail locally from the maildir. Works great! Oh, yeah, I'm using sendmail rather than postfix (just because I always have and the sendmail setup script that I found years ago still works a treat, not that I need to configure it often...). -- =================================================== Rodney Baker VK5ZTV rodney.baker@iinet.net.au =================================================== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 2010-09-11 03:48, Rodney Baker wrote:
On Thu, 9 Sep 2010 21:48:07 Carlos E. R. wrote:
[...] I'm also having a look at dovecot, but the problem is that it doesn't integrate well with procmail filtering. It has its own filtering system which I don't know much about, so I'm not sure if I could migrate all my procmail rules.
What makes you say that, Carlos? I've been running dovecot with procmail ever since FC4.
Well, that's what dovecot's documentation says. For example, here: http://wiki.dovecot.org/procmail ]> Procmail delivers mails into Maildir folders, if a slash is appended to the folder name (e.g. ".spam/"). But Procmail itself could not update the Dovecot index files. This decreases the performance a bit, because the Dovecot IMAP or POP3 server has to add new mails for the index files. ]> ]> To increase the performance, it's possible to combine Procmail with Dovecot's deliver tool: Other references, in the Q&A section: ]# I just used procmail to populate a bunch of folders while migrating to dovecot. The directories ] and files are there, but nothing shows up in imap clients! ]> http://wiki.dovecot.org/QuestionsAndAnswers?highlight=%28procmail%29#I_just_... The answer for this section is confusing. It seems I would have to change the entire folder structure. I just found the solution there for procmail and indexes: ]> To update the index files during delivery, you can use deliver within procmailrc. This improves the performance for frequently updates folders. Details are explained here: ]> ]> :0 w ]> | /usr/lib/dovecot/deliver -m folder which means altering all my rules. It seems I can not just say: hey, those are my folders now, just use them. - -- Cheers, Carlos E. R. (from 11.2 x86_64 "Emerald" at Elessar) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.12 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org/ iEYEARECAAYFAkyLXFwACgkQU92UU+smfQXBggCfT98kDqCyXtvyIl62m1AgYk4m h4wAn16qBU5g58ADUj7H6BkBw9yvpbkh =jWkY -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, 11 Sep 2010 20:09:24 Carlos E. R. wrote:
On 2010-09-11 03:48, Rodney Baker wrote:
On Thu, 9 Sep 2010 21:48:07 Carlos E. R. wrote:
[...] I'm also having a look at dovecot, but the problem is that it doesn't integrate well with procmail filtering. It has its own filtering system which I don't know much about, so I'm not sure if I could migrate all my procmail rules.
What makes you say that, Carlos? I've been running dovecot with procmail ever since FC4.
Well, that's what dovecot's documentation says.
For example, here:
http://wiki.dovecot.org/procmail
]> Procmail delivers mails into Maildir folders, if a slash is appended to the folder name (e.g. ".spam/"). But Procmail itself could not update the Dovecot index files. This decreases the performance a bit, because the Dovecot IMAP or POP3 server has to add new mails for the index files. ]> ]> To increase the performance, it's possible to combine Procmail with Dovecot's deliver tool:
Other references, in the Q&A section:
]# I just used procmail to populate a bunch of folders while migrating to dovecot. The directories ] and files are there, but nothing shows up in imap clients! ]> <http://wiki.dovecot.org/QuestionsAndAnswers?highlight=%28procmail%29#I_jus t_used_procmail_to_populate_a_bunch_of_folders_while_migrating_to_dovecot._ The_directories_and_files_are_there.2C_but_nothing_shows_up_in_imap_clients .21>
The answer for this section is confusing. It seems I would have to change the entire folder structure.
I just found the solution there for procmail and indexes:
]> To update the index files during delivery, you can use deliver within procmailrc. This improves the performance for frequently updates folders. Details are explained here: ]> ]> :0 w ]> | /usr/lib/dovecot/deliver -m folder
which means altering all my rules.
It seems I can not just say: hey, those are my folders now, just use them.
But I don't use deliver - procmail delivers the mail directly to the folders. All my folders, however, were created by my mail client (kmail) via the IMAP server (dovecot) so perhaps that took care of the folder structure. My procmail rules were written after the folders were created (and the whole structure has evolved over time) so you may be right in your case. I just know that procmail and dovecot play nicely for me and I really don't notice any performance issues (after all, email is hardly a real-time application anyway). YMMV. -- =================================================== Rodney Baker VK5ZTV rodney.baker@iinet.net.au =================================================== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2010-09-11 15:14, Rodney Baker wrote:
On Sat, 11 Sep 2010 20:09:24 Carlos E. R. wrote:
It seems I can not just say: hey, those are my folders now, just use them.
But I don't use deliver - procmail delivers the mail directly to the folders. All my folders, however, were created by my mail client (kmail) via the IMAP server (dovecot) so perhaps that took care of the folder structure. My procmail rules were written after the folders were created (and the whole structure has evolved over time) so you may be right in your case. I just know that procmail and dovecot play nicely for me and I really don't notice any performance issues (after all, email is hardly a real-time application anyway).
YMMV.
Yep. Things are not very clear for me. The issue with "deliver", is that when procmail puts an email into a folder, dovecot doesn't know about that new email, because the index of that folder still has the old info. When it somehow discovers that the folder and its index do not match, it will re-index the complete folder, or so I understand - thus the delay. However, if the email is put by "deliver", the index is updated from the start (but then, perhaps "deliver" also slows the process, running for every single email). It seems there is a way to write procmail recipes by using deliver, which I wasn't aware of until I answered your email. Maybe the FAQ has been updated recently, and my information was old. Then there are some issues about the names of the folders, which I also know little about. I have to read more. My setup is: fetchmail -> postfix -> amavis-new -> postfix -> procmail -> folders -> client. What I want is to intercalate dovecot at the last step, so that clients access via imap instead of directly. I believe it is possible, but I need further reading to clarify the issues. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Elessar))
On Sat, 11 Sep 2010 23:04:36 Carlos E. R. wrote:
YMMV.
Yep.
Things are not very clear for me.
The issue with "deliver", is that when procmail puts an email into a folder, dovecot doesn't know about that new email, because the index of that folder still has the old info. When it somehow discovers that the folder and its index do not match, it will re-index the complete folder, or so I understand - thus the delay. However, if the email is put by "deliver", the index is updated from the start (but then, perhaps "deliver" also slows the process, running for every single email).
It seems there is a way to write procmail recipes by using deliver, which I wasn't aware of until I answered your email. Maybe the FAQ has been updated recently, and my information was old.
I'd never heard of deliver until your post.
Then there are some issues about the names of the folders, which I also know little about. I have to read more.
My setup is:
fetchmail -> postfix -> amavis-new -> postfix -> procmail -> folders -> client.
What I want is to intercalate dovecot at the last step, so that clients access via imap instead of directly. I believe it is possible, but I need further reading to clarify the issues.
Are you using mbox or Maildir format? If Maildir, then it seems to be very easy. All I did was install dovecot, check the config file and make sure that dovecot knew that the mail is stored in Maildir format and that it points to the correct Maildir directory (from memory, this is now the default anyway). Then I simply made sure that dovecot was set to start at boot time and configured kmail to use imap. It just worked. Given that your mail is already locally delivered, give it a go. Dovecot won't harm your Maildir folders (but it never hurts to make a backup just in case). BTW, I did try WU-IMAP and at least one other before dovecot (back in the days of FC4). Dovecot was by far the easiest to get going (worked "out of the box"). -- =================================================== Rodney Baker VK5ZTV rodney.baker@iinet.net.au =================================================== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (11)
-
Basil Chupin -
Carlos E. R. -
Carlos E. R. -
Carlos E. R. -
dwgallien -
Ed Greshko -
Hylton Conacher (ZR1HPC) -
Malcolm -
Patrick Shanahan -
Rodney Baker -
zGreenfelder