Hi, I recently purchased a printer on behalf of my parents. Since I installed Suse 9.0 on their laptop early last year, I searched linuxprinting.org to have a printer that works under Linux. So it became a HP Photosmart 7760. The problem : when their machine (a Dell 5100 I believe) boots with the USB-plug of the printer inserted, the printer starts spitting out paper with some garbage characters on it. I didn't have the occasion yet to visit them to exactly locate when it starts printing, but has anyone suggestions where to start looking ? I told them to unplug the printer while booting until I could investigate further, but yesterday I got a message from them that the printer doesn't work any more after replugging. TIA -- Met vriendelijke groeten, Koenraad Lelong R&D Manager ACE electronics n.v.
El Lunes, 25 de Abril de 2005 09:44, Koenraad Lelong escribió:
The problem : when their machine (a Dell 5100 I believe) boots with the USB-plug of the printer inserted, the printer starts spitting out paper with some garbage characters on it.
Go to "localhost:631" with your browser and kill the problematic print job. If you didnt before, you must create a cups user with "lppaswd -a root -g sys" (cups-pasword and system pasword may be different). Miquel.
On Monday 25 Apr 2005 08:44, Koenraad Lelong wrote:
I told them to unplug the printer while booting until I could investigate further, but yesterday I got a message from them that the printer doesn't work any more after replugging.
Is the ptal service running? This isn't started by default on SUSE installs (incomprehensibly, IMHO). But 9.0, IIRC, needed some tweaking to get ptal set up properly - it might be better to install a newer version of SUSE anyway. -- Pob hwyl / Best wishes Kevin Donnelly www.kyfieithu.co.uk - Meddalwedd Rhydd yn Gymraeg www.cymrux.org.uk - Linux Cymraeg ar un CD!
participants (3)
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Kevin Donnelly
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Koenraad Lelong
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Miquel A. Noguera