RE: RE: Re: [SLE] Re: Availability of 8.0 to Canadians
Hello, Gerry:
Thanks for the suggestion, but I'd frankly prefer to revert to Caldera if I cannot reasonably expect SuSE to fulfill an offer they actually made to me through their 'store'. Perhaps the flow of exchanges on this issue will help awaken the green giant.
I'll give it another week or so and then get on with what I must do to keep a timetable here ...
George
"Gerry Doris"
Thanks, Andre, for your thoughtfulness.
I am debating whether to sit around for SuSE, switch to Caldera, or reorder to a US address. Seems pretty stupid, when all I am trying to do is buy from SuSE, exactly as I did last year when they had no trouble sending 7.3 to me, and I rather obviously had no trouble receiving it.
We Canucks are quiet folks, but we do not handle uninformed arrogance very well at all.
Thanks again ....
George
George Walsh wrote:
<snip> i wish i knew beforehand, usually i have the latest version shipped by friends in UK/USA and i could have easily just copied you disks and couriered it to you. but by the time we do this now you will probably already have it ? maybe next time ?
krgds,
andre
-- George Walsh, Managing Director, CruiseRoutes Division, DSC Directional Services Corp Courtenay, British Columbia, Canada
I find that the local university generally gets SuSE releases in a reasonable time. They bring them in from the US. YOu might want to call a university close to you and see if they have any instock???
Gerry -- "The lyfe so short, the craft so long to learne" Chaucer
-- George Walsh, Managing Director, CruiseRoutes Division, DSC Directional Services Corp Courtenay, British Columbia, Canada __________________________________________________________________ Your favorite stores, helpful shopping tools and great gift ideas. Experience the convenience of buying online with Shop@Netscape! http://shopnow.netscape.com/ Get your own FREE, personal Netscape Mail account today at http://webmail.netscape.com/
gjmwalsh@netscape.net wrote:
Hello, Gerry:
Thanks for the suggestion, but I'd frankly prefer to revert to Caldera if I cannot reasonably expect SuSE to fulfill an offer they actually made to me through their 'store'. Perhaps the flow of exchanges on this issue will help awaken the green giant.
I'll give it another week or so and then get on with what I must do to keep a timetable here ...
George
<snip>
Why don't you just order from a retailer? You can have it overnight. I "pre-ordered" 7.1 from SuSE. It took 3 weeks after release to get it even though I was living only 2 hours from SuSE headquarters in Germany. After it arrived in stores I was still waiting for my copy. Now THAT'S frustrating! For 7.3 and 8.0 I ordered from an E-retailer and had my copy the next day. I won't ever order directly from SuSE again. John Scott
* John Scott (fyrbrds@netscape.net) [020501 12:55]:
Why don't you just order from a retailer? You can have it overnight.
The problem was in the past that no retailers in Canada stocked it. This time we got Futureshop to carry it but only because BestBuy (or was it CompUSA?) purchased the Futureshop chain. Buying it online is very expensive because they have to pay a lot of import taxes on it, so much so that places like Amazon won't even ship to Canada. The director of sales told me that he had confirmed that the distributer had shipped to Futureshop on monday of this week so it should be available from them soon. -- -ckm
On May 1, 2002 04:10 pm, Christopher Mahmood wrote:
was it CompUSA?) purchased the Futureshop chain. Buying it online is very expensive because they have to pay a lot of import taxes on it, so much so that places like Amazon won't even ship to Canada.
There shouldn't be any duty or added taxes for shipping software from the US to Canada. There will be extra shipping. A brokerage charge by the shipper but that should be it. We do have a free trade agreement-) Nick
On May 1, 2002 04:33 pm, Nick Zentena wrote:
On May 1, 2002 04:10 pm, Christopher Mahmood wrote:
was it CompUSA?) purchased the Futureshop chain. Buying it online is very expensive because they have to pay a lot of import taxes on it, so much so that places like Amazon won't even ship to Canada.
There shouldn't be any duty or added taxes for shipping software from the US to Canada. There will be extra shipping. A brokerage charge by the shipper but that should be it. We do have a free trade agreement-)
Nick
The problem is with the expeditor or whomever SuSE is using to ship to Canada as the boxes are incorreclty labelled. SuSE was kind enough to send a few boxes (7.0) to our LUG in Ottawa and I ended up paying almost 250.00 in duty fees as there was no notation on the shipping docs. To meet the deadline and to promote SuSE locally I paid the fee.....:( Everone was extremely happy to recieve units and I could write it off, but there is really no need for this nor is that the point ) I will stay with this distro that is not the issue but someone really needs to look at this and sort it out quickly and permanently as there are a lot of customers up here both commercical and non commercial and it makes it extremely difficult to promote SuSE with these type of miscaboobles..:) -- Chris H.
* Chris Herrnberger (chris123@magma.ca) [020501 14:02]:
The problem is with the expeditor or whomever SuSE is using to ship to Canada as the boxes are incorreclty labelled.
What should they be labeled as? -- -ckm
On May 1, 2002 05:42 pm, Christopher Mahmood wrote:
* Chris Herrnberger (chris123@magma.ca) [020501 14:02]:
The problem is with the expeditor or whomever SuSE is using to ship to Canada as the boxes are incorreclty labelled.
What should they be labeled as?
I am no expert here but my understanding is "Printed Matter Zero Value" or something to that effect. (Please confirm with your expeditor). Im my case there was no declared value and no notation what so ever, which allowed an 'over zealous non GLP'd clued in' customs inspector to go to his book and look it up. Hence the charge Christospher for three boxes of SuSE...:( -- Chris H.
* Chris Herrnberger (chris123@magma.ca) [020501 14:55]:
What should they be labeled as?
I am no expert here but my understanding is "Printed Matter Zero Value" or something to that effect. (Please confirm with your expeditor).
But it's more than printed matter....anyway, please use the addresses I posted previously since I don't seem to be doing any good here. -- -ckm
On May 1, 2002 05:58 pm, Christopher Mahmood wrote:
But it's more than printed matter....anyway, please use the addresses I posted previously since I don't seem to be doing any good here.
Wrong again Christopher.....your presence, and that of all SuSE staffers on the list are most appreciated...:) Will follow up with references supplied Many thanks -- Chris H.
On May 1, 2002 06:04 pm, Chris Herrnberger wrote:
On May 1, 2002 05:58 pm, Christopher Mahmood wrote:
But it's more than printed matter....anyway, please use the addresses I posted previously since I don't seem to be doing any good here.
Wrong again Christopher.....your presence, and that of all SuSE staffers on the list are most appreciated...:)
Will follow up with references supplied
Many thanks
I'll explain this again for those who have missed my previous posts on this issue. The only authorized distributor of SuSE in Canada is Ingram Micro (Canada) Inc. They in turn get it from their parent company Ingram Micro (USA) Inc. I was told by my Rep. (I work for a store that sell SuSE in Ottawa) at Ingram Micro (Canada) that they are do not have the numbers to order SuSE direct from SuSE, so there American parent purchases it and then it is shipped to Canada. Why, that takes so long I've no idea. As Ingram Micro is the only Authorized distributor of this product in Canada and if all retailers get their orders in early then well should all get it about the same time. My experience to date is that SuSE shows up here about 3 months after the offical annoucement of the product release. If you have problems with the timing of the delivery of this product then I encourage you to find out who are the CEO, President, Vice President and Marketing Heads are at Ingram and email or mail them your concerns. Only loud angry voices are going to make any difference here. Oh, and FutureShop also get SuSE from Ingram Micro so the above will apply to them too.
* Nick Zentena (zentena@hophead.dyndns.org) [020501 13:36]:
was it CompUSA?) purchased the Futureshop chain. Buying it online is very expensive because they have to pay a lot of import taxes on it, so much so that places like Amazon won't even ship to Canada.
There shouldn't be any duty or added taxes for shipping software from the US to Canada. There will be extra shipping. A brokerage charge by the shipper but that should be it. We do have a free trade agreement-)
Maybe it's the brokerage fee that I'm thinking of...in any case, it's expensive. -- -ckm
On Wed, 1 May 2002, Christopher Mahmood wrote:
* John Scott (fyrbrds@netscape.net) [020501 12:55]:
Why don't you just order from a retailer? You can have it overnight.
The problem was in the past that no retailers in Canada stocked it. This time we got Futureshop to carry it but only because BestBuy (or was it CompUSA?) purchased the Futureshop chain. Buying it online is very expensive because they have to pay a lot of import taxes on it, so much so that places like Amazon won't even ship to Canada.
I will never buy SuSE from a american retailer at all for that matter anything. I bought SuSE 7.2 from a American retail form the US price of $79.95 The exchange rate put it at around $110.00 Canadian. Shipping was $6.95 US to get it to me. Once the package hit the border i got charged 7% GST, 7% PST, $39.00 Canadian brokers fees plus taxes. total is now around $170.00 Canadian. Bought the last copy from retailer in Qubec for $114.95 with free delivery. *--------------------------------* | Chris Large clarge@macn.bc.ca | | http://clarge.bc.ca | *--------------------------------*
Chris Large wrote:
On Wed, 1 May 2002, Christopher Mahmood wrote:
Bought the last copy from retailer in Qubec for $114.95 with free delivery.
In South Africa SuSE 8.0 should be available at the END OF MAY. I paid almost US$240 (mostly airfreight) to have it a.s.a.p from London. I guess the shipping is the thing that costs the most money either air or much cheaper ship(ocean freight) anyway come 8.1 I will gladly pay again ;) and my first cd is screwed ;( (the dvd works gr8 though) Anyone know if I can build a disk1 from the dvd ? (think i need a friendly @suse.de to mail me a /descr tarball .. <hint hint> ) such is life. 02c andre
participants (8)
-
andre -
b stephen harding -
Chris Herrnberger -
Chris Large -
Christopher Mahmood -
gjmwalsh＠netscape.net -
John Scott -
Nick Zentena