My company does not have any collaboration solution to speak of. I'm looking for something like a public calendar, maybe project planning, conference room planning, things of that general nature. Does anyone have any experience with user friendly items of this nature? If so, could you please share your experience and suggestions. Thanks Aaron
On 24/01/05 03:42 PM, a.bridge@insightbb.com wrote:
My company does not have any collaboration solution to speak of. I'm looking for something like a public calendar, maybe project planning, conference room planning, things of that general nature. Does anyone have any experience with user friendly items of this nature? If so, could you please share your experience and suggestions.
We've developed a room booking system called openbooking that you can find on sourceforge, webcal is a very complete calendaring solution; and as for project management, one of our developers has a side project thats in that area. Its just gone into testing, but I'm afraid I dont know what license he's planning to release it under. Alternatively openxchange incorporates most of the features your after. Regards, Ben
On Monday 24 January 2005 10:42, a.bridge@insightbb.com wrote:
My company does not have any collaboration solution to speak of. I'm looking for something like a public calendar, maybe project planning, conference room planning, things of that general nature. Does anyone have any experience with user friendly items of this nature? If so, could you please share your experience and suggestions. One possible solution is Request Tracker. http://www.bestpractical.com/rt/ While this was initially developed as a help desk ticketing system, it is also used in some the contexts above. Wiki is another solution you might consider.
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Jerry Feldman
Jerry wrote regarding 'Re: [SLE] Collaboration Solution' on Mon, Jan 24 at 09:55:
On Monday 24 January 2005 10:42, a.bridge@insightbb.com wrote:
My company does not have any collaboration solution to speak of. I'm looking for something like a public calendar, maybe project planning, conference room planning, things of that general nature. Does anyone have any experience with user friendly items of this nature? If so, could you please share your experience and suggestions. One possible solution is Request Tracker. http://www.bestpractical.com/rt/ While this was initially developed as a help desk ticketing system, it is also used in some the contexts above. Wiki is another solution you might consider.
A wiki could work well in this kind of situation - depending on the knowledge level of your users. However, I'm not sure if it'd qualify as truly user-friendly. Depending on how detailed you want to be, Double-chocco latte is a pretty good time tracking / project management system, and it's part of "gnu enterprise" (IIRC), which should include projects to handle most of your other needs... --Danny, hoping gnu enterprise is getting more mature as time goes on
Aaron, El Lun 24 Ene 2005 10:42, a.bridge@insightbb.com escribió:
Does anyone have any experience with user friendly items of this nature? If so, could you please share your experience and suggestions.
For our rather small business I have set up eGroupWare as a collaboration solution. It is developed in php, integrates with a backend database (mySQL) and comes with lots of modules, some of them better than others. We use shared calendars and task lists, shared adress books and the integrated IMAP web mail client. It is possible to use it as a backedn for KDE Kontact. Have a look at http://www.egroupware.com. As for ticketing systems which can help to automate helpdesk operation or customer relationship processes, I like OTRS (Open Ticket Request System). It is developed in Perl, is fast, extensible and does a great job at what it is supposed to do. At http://www.otrs.org you will find more info about that system.
Aaron
Regards, -- Andreas Philipp Noema Ltda. Bogotá, D.C. - Colombia http://www.noemasol.com
participants (5)
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a.bridge＠insightbb.com -
Andreas Philipp -
Ben Higginbottom -
Danny Sauer -
Jerry Feldman