SuSE Email Server II Failure
Hello, Can in this morning to find two problems with my SuSE Email Server: 1) Outlook is telling me that there's no POP3 server where there was one yesterday 2) If I try and edit user data using the SuSE browser GUI I get the following rude error, which looks like Apache can't find something, but unfortunately no other information: Content-type: text/html Software error: can't connect to vivaldi.controlnet.com: Bad file descriptor For help, please send mail to the webmaster (root@localhost mailto:root@localhost), giving this error message and the time and date of the error. Anyone know where I should start looking? Vivaldi is the name of the email server, and I was logged into Vivaldi with my browser when attempting to edit user data (using the SuSE GUI) when this occurred. It is repeatable. Thanks, Mark
At 09:27 AM 6/1/2001 -0700, you wrote:
Hello, Can in this morning to find two problems with my SuSE Email Server:
Anyone know where I should start looking?
In your log files: /var/log/* ,esp. messages, warn, mail, and /var/log/httpd/error_log
Vivaldi is the name of the email server, and I was logged into Vivaldi with my browser when attempting to edit user data (using the SuSE GUI) when this occurred. It is repeatable.
First off, forget the web interface and log on with SSH. Start poking around with test messages while running tail -f /var/log/mail Can you start and stop postfix /etc/init.d/postfix {stop|start|restart|reload} ?
Thanks, Mark
---------------------------------------------------- Jonathan Wilson System Administrator Cedar Creek Software http://www.cedarcreeksoftware.com Central Texas IT http://www.centraltexasit.com
"Mark W. Knecht" wrote:
Hello, Can in this morning to find two problems with my SuSE Email Server:
1) Outlook is telling me that there's no POP3 server where there was one yesterday
Use the windows telnet client and connect to the email server, port 110. If it works the server is up, running, and fine. The result is a line that looks like +OK psimap Cyrus POP3 v1.6.24 server ready just type "quit<return>" (and you just typed your first POP command ;-) ) to get out.
2) If I try and edit user data using the SuSE browser GUI I get the following rude error, which looks like Apache can't find something, but unfortunately no other information:
Content-type: text/html Software error: can't connect to vivaldi.controlnet.com: Bad file descriptor For help, please send mail to the webmaster (root@localhost mailto:root@localhost), giving this error message and the time and date of the error.
try telnet again, this time to port 80. If it connects, type GET /index.html HTTP\1.1 (you're talking the HTTP protocol now...) This should get you the HTML for the first page, which is about 20 lines. If it works the server is fine. Next step if either/both don't work: login on the server, look at if the processes (httpd) are running, look at /var/log/messages and /var/log/httpd*
Anyone know where I should start looking?
Vivaldi is the name of the email server, and I was logged into Vivaldi with my browser when attempting to edit user data (using the SuSE GUI) when this occurred. It is repeatable.
Michael, Thanks for the pointers. No luck understanding yet. I'm thinking some sort of file system problem. Answers to your questions below. Mark POP3: I get no answer on port 110. Windows telnet tells me connect failed: Host:192.168.10.42 SMTP: I do get an ESMTP answer on port 25. 220 vivaldi.controlnet.com ESMTP Postfix on SuSE eMail Server 2.0 HTTP: It is running because I can call up your GUI's, log in as administrator and bounce around in the editing system, until I try and edit user data, or add a new user, then I see problems. It seems to connect (192.168.10.42 in telnet banner) but stays white screen. I type in your command and see no response to the telnet window. I see this in /var/log/httpd/access_log 192.168.10.181 - - [01/Jun/2001:09:57:42 -0700] "GET /index.html HTTP\1.1" 200 309 After a minute or two the telnet connection is lost. When I logged in and either tried to edit user data or log in as a user this morning, I got failures in the GUI. /var/log/httpd/error_log shows the following happened: [Fri Jun 1 06:56:34 2001] edit_user4admin.pl: can't connect to vivaldi.controlnet.com: Bad file descriptor [Fri Jun 1 06:57:03 2001] edit_user4admin.pl: can't connect to vivaldi.controlnet.com: Bad file descriptor [Fri Jun 1 07:03:58 2001] edit_user4admin.pl: can't connect to vivaldi.controlnet.com: Bad file descriptor Here's what's running on the system right now. I have rebooted a couple of times with no changes in results so far... vivaldi:/var/log/httpd # ps aux USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND root 1 0.0 0.0 344 200 ? S 06:53 0:05 init [3] root 2 0.0 0.0 0 0 ? SW 06:53 0:00 [kflushd] root 3 0.0 0.0 0 0 ? SW 06:53 0:00 [kupdate] root 4 0.0 0.0 0 0 ? SW 06:53 0:00 [kpiod] root 5 0.0 0.0 0 0 ? SW 06:53 0:00 [kswapd] root 6 0.0 0.0 0 0 ? SW 06:53 0:00 [md_thread] root 9 0.0 0.0 0 0 ? SW 06:53 0:00 [khubd] bin 147 0.0 0.1 1064 408 ? S 06:54 0:00 /sbin/portmap root 165 0.0 0.2 1104 568 ? S 06:54 0:00 /usr/sbin/syslogd root 169 0.0 0.3 1456 864 ? S 06:54 0:00 /usr/sbin/klogd -c 1 named 199 0.0 0.8 2932 2100 ? S 06:54 0:00 /usr/sbin/named -u named -g named root 217 0.0 0.7 2884 1900 ? S 06:54 0:00 /usr/lib/openldap/slapd root 225 0.0 0.7 2884 1900 ? S 06:54 0:00 /usr/lib/openldap/slapd root 226 0.0 0.7 2884 1900 ? S 06:54 0:00 /usr/lib/openldap/slapd root 233 0.0 0.2 1448 712 ? S 06:54 0:00 /usr/sbin/rpc.dracd -i -e 5 /etc/postfix/dracd.db root 266 0.0 2.0 42892 5252 ? S 06:54 0:00 /usr/sbin/httpd -f /etc/httpd/httpd.conf -D PHP4 -D SSL at 269 0.0 0.1 1072 504 ? S 06:54 0:00 /usr/sbin/atd wwwrun 297 0.0 2.7 44444 7296 ? S 06:54 0:01 /usr/sbin/httpd -f /etc/httpd/httpd.conf -D PHP4 -D SSL root 413 0.0 0.3 1908 824 ? S 06:54 0:00 /usr/lib/postfix/master postfix 418 0.0 0.4 4764 1196 ? S 06:54 0:00 qmgr -l -t unix -u -c postfix 419 0.0 0.3 2676 1020 ? S 06:54 0:00 tlsmgr -l -t fifo -u wwwrun 453 0.0 0.2 1088 536 ? S 06:54 0:00 /usr/bin/sessiond root 461 0.0 0.5 2152 1352 ? S 06:54 0:00 /usr/sbin/snmpd -f root 470 0.0 0.3 1876 844 ? S 06:54 0:00 /usr/sbin/sshd root 485 0.0 0.2 1420 756 ? S 06:54 0:00 /usr/sbin/cron root 506 0.0 0.1 1060 504 tty1 S 06:54 0:00 /sbin/mingetty --noclear tty1 root 507 0.0 0.1 1060 504 tty2 S 06:54 0:00 /sbin/mingetty tty2 root 508 0.0 0.1 1060 504 tty3 S 06:54 0:00 /sbin/mingetty tty3 root 509 0.0 0.1 1060 504 tty4 S 06:54 0:00 /sbin/mingetty tty4 root 510 0.0 0.1 1060 504 tty5 S 06:54 0:00 /sbin/mingetty tty5 root 511 0.0 0.1 1060 504 tty6 S 06:54 0:00 /sbin/mingetty tty6 root 512 0.0 0.8 5856 2292 ? S 06:54 0:00 /opt/kde/bin/kdm root 514 0.0 1.6 14180 4436 ? S 06:54 0:00 /usr/X11R6/bin/X :0 vt07 -auth /var/lib/xdm/authdir/authfiles/A:0-H90 root 516 0.0 1.5 6644 4064 ? S 06:54 0:00 -:0 root 531 0.0 0.6 3080 1728 ? S 06:54 0:00 /usr/X11R6/bin/xconsole -notify -nostdin -verbose -exitOnFail wwwrun 561 0.0 3.0 45068 8064 ? S 06:55 0:01 /usr/sbin/httpd -f /etc/httpd/httpd.conf -D PHP4 -D SSL postfix 958 0.0 0.3 1956 800 ? S 08:34 0:00 pickup -l -t unix -c root 1045 0.0 0.6 2724 1720 ? S 09:31 0:00 /usr/sbin/sshd cyrus 1046 0.0 0.5 2520 1516 pts/0 S 09:31 0:00 -bash root 1057 0.0 0.4 1980 1200 pts/0 S 09:31 0:00 su - root 1060 0.0 0.5 2540 1552 pts/0 S 09:32 0:00 -bash root 1111 0.0 0.6 2724 1720 ? S 09:44 0:00 /usr/sbin/sshd cyrus 1112 0.0 0.5 2520 1516 pts/1 S 09:44 0:00 -bash root 1123 0.0 0.4 1980 1200 pts/1 S 09:44 0:00 su - root 1126 0.0 0.5 2540 1548 pts/1 S 09:44 0:00 -bash root 1161 0.0 0.4 2244 1256 pts/0 S 09:47 0:00 vi messages root 1206 0.0 0.3 2504 964 pts/1 R 10:09 0:00 ps aux vivaldi:/var/log/httpd #
From approximately the same time frame as this morning's tests here's /var/log/mail
Jun 1 06:48:28 vivaldi postfix/smtpd[2638]: disconnect from
unknown[204.114.68.8]
Jun 1 06:51:39 vivaldi postfix/smtpd[2821]: connect from
unknown[204.114.68.8]
Jun 1 06:51:39 vivaldi postfix/smtpd[2821]: 26AF73EF7A:
client=unknown[204.114.68.8]
Jun 1 06:51:40 vivaldi postfix/cleanup[2824]: 26AF73EF7A:
message-id=<3B179DDE.E10DAE5@acm.org>
Jun 1 06:51:40 vivaldi postfix/qmgr[418]: 26AF73EF7A:
from= Jun 1 06:56:56 vivaldi postfix/qmgr[418]: 0A6223EF7A:
from=
<blush> Well, somehow inetd got turned off. I think I was poking around in YaST, looking for any way to automatically turn on hard disk DMA yesterday, and something I did there must have inadvertently turned off inetd. (And who knows how many other features...) Does YaST keep any logs that I can see what else I might have done yesterday. thanks, Mark -----Original Message----- From: Mark W. Knecht [mailto:mknecht@controlnet.com] Sent: Friday, June 01, 2001 10:21 AM To: mha@suse.com Cc: Suse-Linux-E (E-mail) Subject: RE: [SLE] SuSE Email Server II Failure Michael, Thanks for the pointers. No luck understanding yet. I'm thinking some sort of file system problem. Answers to your questions below. Mark POP3: I get no answer on port 110. Windows telnet tells me connect failed: Host:192.168.10.42
participants (3)
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Mark W. Knecht -
Michael Hasenstein -
wilson＠claborn.net