[opensuse] MozillaThunderbird-3.1.6-1.1.x86_64.rpm just stopped working??
Guys, Here is a strange one. A couple of days ago, tbird was updated to 3.1.6. Tonight - it crashed and the "We're Sorry" dialog appeared asking to send details to Mozilla (fine - I did, twice). The tbird would not restart -- at all. Same "We're Sorry" dialog. ps ax showed nothing tbird related running. Shutting down the desktop and restarting didn't fix it. Huh? I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong? -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/02/2010 09:25 PM, David C. Rankin wrote:
Guys,
Here is a strange one. A couple of days ago, tbird was updated to 3.1.6. Tonight - it crashed and the "We're Sorry" dialog appeared asking to send details to Mozilla (fine - I did, twice). The tbird would not restart -- at all. Same "We're Sorry" dialog. ps ax showed nothing tbird related running. Shutting down the desktop and restarting didn't fix it. Huh?
I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong?
Not had any issues here to be honest. Did you try starting it from command line to see what might be causing the crash? -Matt -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/2/2010 8:27 PM, Matt Hayes wrote:
On 11/02/2010 09:25 PM, David C. Rankin wrote:
Guys,
Here is a strange one. A couple of days ago, tbird was updated to 3.1.6. Tonight - it crashed and the "We're Sorry" dialog appeared asking to send details to Mozilla (fine - I did, twice). The tbird would not restart -- at all. Same "We're Sorry" dialog. ps ax showed nothing tbird related running. Shutting down the desktop and restarting didn't fix it. Huh?
I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong?
Not had any issues here to be honest. Did you try starting it from command line to see what might be causing the crash?
-Matt
Not that it's much consolation, but I'm having this problem on the Windows version of 3.1.6. I can always restart it - as long as the thread has closed. Make sure you have no zombies lying around. Jules. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Am 03.11.2010 02:25, schrieb David C. Rankin:
Guys,
Here is a strange one. A couple of days ago, tbird was updated to 3.1.6. Tonight - it crashed and the "We're Sorry" dialog appeared asking to send details to Mozilla (fine - I did, twice). The tbird would not restart -- at all. Same "We're Sorry" dialog. ps ax showed nothing tbird related running. Shutting down the desktop and restarting didn't fix it. Huh?
I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong?
"Same We're Sorry" means you get a crash dialog immediately when starting up or what did it say exactly? Could you give us the crash id? You should be able to find them in .thunderbird/Crash Reports/submitted Wolfgang -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/03/2010 02:13 AM, Wolfgang Rosenauer wrote:
Am 03.11.2010 02:25, schrieb David C. Rankin:
Guys,
Here is a strange one. A couple of days ago, tbird was updated to 3.1.6. Tonight - it crashed and the "We're Sorry" dialog appeared asking to send details to Mozilla (fine - I did, twice). The tbird would not restart -- at all. Same "We're Sorry" dialog. ps ax showed nothing tbird related running. Shutting down the desktop and restarting didn't fix it. Huh?
I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong?
"Same We're Sorry" means you get a crash dialog immediately when starting up or what did it say exactly? Could you give us the crash id? You should be able to find them in .thunderbird/Crash Reports/submitted
Wolfgang
03:05 alchemy:~/.thunderbird/Crash Reports> cat LastCrash 12887453290 Crash ID: bp-472f2636-5a11-4cc1-890d-2e1d42101102 Crash ID: bp-e2cdc63d-0e9a-45aa-8233-7a7082101102 Dunno what that means, but here they are. When it crashed the first time it was just running. I wasn't doing anything with it. I wasn't even at the computer. Then it wouldn't start at all. I tried from the cli, but no output, just the We're sorry dialog. Oh well... -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Am 03.11.2010 09:09, schrieb David C. Rankin:
03:05 alchemy:~/.thunderbird/Crash Reports> cat LastCrash 12887453290
Crash ID: bp-472f2636-5a11-4cc1-890d-2e1d42101102 Crash ID: bp-e2cdc63d-0e9a-45aa-8233-7a7082101102
http://crash-stats.mozilla.com/report/index/472f2636-5a11-4cc1-890d-2e1d4210... http://crash-stats.mozilla.com/report/index/e2cdc63d-0e9a-45aa-8233-7a708210...
Dunno what that means, but here they are. When it crashed the first time it was just running. I wasn't doing anything with it. I wasn't even at the computer. Then it wouldn't start at all. I tried from the cli, but no output, just the We're sorry dialog. Oh well...
Please tell us if you tried -safe-mode already and if it changed anything. Also I reported the crash here: https://bugzilla.mozilla.org/show_bug.cgi?id=609230 Wolfgang -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/03/2010 03:33 AM, Wolfgang Rosenauer wrote:
Am 03.11.2010 09:09, schrieb David C. Rankin:
03:05 alchemy:~/.thunderbird/Crash Reports> cat LastCrash 12887453290
Crash ID: bp-472f2636-5a11-4cc1-890d-2e1d42101102 Crash ID: bp-e2cdc63d-0e9a-45aa-8233-7a7082101102
http://crash-stats.mozilla.com/report/index/472f2636-5a11-4cc1-890d-2e1d4210... http://crash-stats.mozilla.com/report/index/e2cdc63d-0e9a-45aa-8233-7a708210...
Dunno what that means, but here they are. When it crashed the first time it was just running. I wasn't doing anything with it. I wasn't even at the computer. Then it wouldn't start at all. I tried from the cli, but no output, just the We're sorry dialog. Oh well...
Please tell us if you tried -safe-mode already and if it changed anything.
Also I reported the crash here: https://bugzilla.mozilla.org/show_bug.cgi?id=609230
Wolfgang
Thanks Wolfgang. No, I haven't tried -safe-mode yet. I'll reload 3.1.6 and give it a go. Nothing else changed. I'll reload, shutdown, restart and test and report back. -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/03/2010 03:33 AM, Wolfgang Rosenauer wrote:
Am 03.11.2010 09:09, schrieb David C. Rankin:
03:05 alchemy:~/.thunderbird/Crash Reports> cat LastCrash 12887453290
Crash ID: bp-472f2636-5a11-4cc1-890d-2e1d42101102 Crash ID: bp-e2cdc63d-0e9a-45aa-8233-7a7082101102
http://crash-stats.mozilla.com/report/index/472f2636-5a11-4cc1-890d-2e1d4210... http://crash-stats.mozilla.com/report/index/e2cdc63d-0e9a-45aa-8233-7a708210...
Dunno what that means, but here they are. When it crashed the first time it was just running. I wasn't doing anything with it. I wasn't even at the computer. Then it wouldn't start at all. I tried from the cli, but no output, just the We're sorry dialog. Oh well...
Please tell us if you tried -safe-mode already and if it changed anything.
Also I reported the crash here: https://bugzilla.mozilla.org/show_bug.cgi?id=609230
Wolfgang
Alright!, I reinstalled 3.1.6, rebooted, and then fired up tbird from the command line (normal start, no -safe-mode) and 3.1.6 is running. Unexplainable? The cli output on start is: 12:59 alchemy:~> which thunderbird /usr/bin/thunderbird 12:59 alchemy:~> /usr/bin/thunderbird *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable). Registering Enigmail account manager extension. Enigmail account manager extension registered. *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable). 2010-11-03 13:01:01.063 enigmail.js: CreateFileStream: Failed to create /home/david/log/enigdbug.txt 2010-11-03 13:01:01.063 enigmail.js: Logging debug output to /home/david/log/enigdbug.txt 2010-11-03 13:01:01.063 enigmail.js: Enigmail version 1.1.2 2010-11-03 13:01:01.063 enigmail.js: OS/CPU=Linux x86_64 2010-11-03 13:01:01.063 enigmail.js: Platform=X11 2010-11-03 13:01:01.063 enigmail.js: composeSecure=true 2010-11-03 13:01:01.063 enigmail.js: Enigmail.initialize: gEnvList = DISPLAY=:0.0,HOME=/home/david,LANG=en_US.UTF-8,LOGNAME=david,LD_LIBRARY_PATH=/usr/lib64/thunderbird:/usr/lib64/mpi/gcc/openmpi/lib64,MOZILLA_FIVE_HOME=/usr/lib64/thunderbird,PATH=/opt/kde3/bin:/usr/lib64/mpi/gcc/openmpi/bin:/home/david/bin:/usr/local/bin:/usr/bin:/bin:/usr/bin/X11:/usr/X11R6/bin:/usr/games:/usr/lib/mit/bin:/usr/lib/mit/sbin:/opt/gnome/bin:/usr/lib/qt3/bin:/usr/sbin:/sbin:/usr/sbin:/usr/local/sbin:/usr/local/e16/bin:/usr/local/e17/bin:/usr/sbin:/sbin:/usr/sbin:/usr/local/sbin:/usr/local/e16/bin:/usr/local/e17/bin,PWD=/home/david,SHELL=/bin/bash,TMPDIR=/tmp,USER=david 2010-11-03 13:01:01.064 enigmail.js: ResolvePath: filePath=gpg 2010-11-03 13:01:01.083 EnigmailAgentPath=/usr/bin/gpg 2010-11-03 13:01:01.109 enigmail> /usr/bin/gpg --version --version --batch --no-tty --charset utf8 2010-11-03 13:01:01.109 gpg (GnuPG) 2.0.15 libgcrypt 1.4.0 Copyright (C) 2009 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later http://gnu.org/licenses/gpl.html This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Home: ~/.gnupg Supported algorithms: Pubkey: RSA, ELG, DSA Cipher: 3DES, CAST5, BLOWFISH, AES, AES192, AES256, TWOFISH, CAMELLIA128, CAMELLIA192, CAMELLIA256 Hash: MD5, SHA1, RIPEMD160, SHA256, SHA384, SHA512, SHA224 Compression: Uncompressed, ZIP, ZLIB, BZIP2 2010-11-03 13:01:01.109 enigmail.js: detected GnuPG version '2.0.15' 2010-11-03 13:01:01.109 enigmail.js: detectGpgAgent 2010-11-03 13:01:01.109 enigmail.js: detectGpgAgent: GPG_AGENT_INFO variable available 2010-11-03 13:01:01.109 enigmail.js: detectGpgAgent: GPG_AGENT_INFO='/tmp/gpg-f3Nxi5/S.gpg-agent:4056:1' 2010-11-03 13:01:01.110 enigmail.js: Enigmail.stillActive: 2010-11-03 13:01:01.110 enigmail.js: Enigmail.initialize: END Which is the total output from start to reply to this post. I'm still at a loss to what happened or why? From the user standpoint, 3.1.6, just died, wouldn't restart, and stayed that way until and reinstall and reboot. Dunno? Let me know what other tests I can run that will help. I'm happy to do it. I'll keep watching it on this end and see how it goes. The only issue I see above is enigmail failing to create ~/log/enigdbug.txt and then writing to it, but why would that cause a continuing crash. (it's enigmail-1.1.2-27.1) Let me know what you think. -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/03/2010 01:08 PM, David C. Rankin wrote:
The only issue I see above is enigmail failing to create ~/log/enigdbug.txt and then writing to it, but why would that cause a continuing crash. (it's enigmail-1.1.2-27.1)
FWIW, I created ~/log and the enigmail log error is gone. Still don't think that had anything to do with the crash though. The bigger question is why enigmail is trying to create ~/log to begin with. Shouldn't that go in ~/.thunderbird somewhere or in /tmp or /var/tmp/<somewere>? -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/03/2010 02:25 AM, David C. Rankin wrote:
I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong?
A problematic theme/plugin/extension can cause that have you started with "thunderbird -safe-mode" HTH Togan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
David C. Rankin said the following on 11/02/2010 09:25 PM:
Guys,
Here is a strange one. A couple of days ago, tbird was updated to 3.1.6. Tonight - it crashed and the "We're Sorry" dialog appeared asking to send details to Mozilla (fine - I did, twice). The tbird would not restart -- at all. Same "We're Sorry" dialog. ps ax showed nothing tbird related running. Shutting down the desktop and restarting didn't fix it. Huh?
I downgraded to 3.1.5 and all is good again. Anybody else see this or have any guesses what might have gone wrong?
No but ... I've been seeing this problem with the last few versions in various manifestations. I get that crash when accessing some folders ... sometimes ... I get that crash when trying to sign or encrypt mail ... sometimes. And if I do then that's it for the day. Well until I reboot. I posted here a few weeks ago about PGP/Enigmail being unusable. I followed up on the responses and googled and tried many things, all to no avail. This all seems to be a "it etiher works for you or it doens't" conundrum. -- You've got to hand it to the Inland Revenue. If not, they'll come and take it. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 2010-11-03 Anton Aylward wrote:
I posted here a few weeks ago about PGP/Enigmail being unusable. I followed up on the responses and googled and tried many things, all to no avail.
I had the problem that enigmail crashed TB after an upgrade of TB. I reverted the enigmail package from the mozilla repo version to the distro version and TB/enigmail worked again. After the next TB update, I reinstalled mozilla's enigmail and it worked too. It's not only KDE that reminds me more and more on M$ Windows.
This all seems to be a "it etiher works for you or it doens't" conundrum.
That's the second explanation ;-) Regards, Werner -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.15 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJM0bsJAAoJEOfJ7bNoiiCN0TwH/1KaZUOt7zPVM35BzneWjUUX 8up6ahKAz+kZ5a5bB/A0KlzRh8me2yca45Um+fmZ3bM8UQ5tLPn8VHts+AnqeaDa IYUuDzKuOEsFdYL6iZymA54Zf5piEhQn9Z5OD624c0lmFJl8NmKL8zO8gzr0HV8/ OmBrGbUQazyrtdNrQdiUCRiDxVsrdhg89vEKz8/LNMopcgsplTDckWXWwh0FOlKW PrAXrJMexFLmqcq8ue7RllYPJSFajj//YrLi5CccVuBPmO4sLilFgJE8TVObGKQT 0V7EornzKJmU2ta52ywSG0V6XeYaUanDgti54evNFicxTMWOakbA8ryGE+kagUo= =hMez -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 11/03/2010 08:07 AM, Anton Aylward wrote:
This all seems to be a "it etiher works for you or it doens't" conundrum.
Thanks Anton, ...and, I hate those conundrums... :p -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (7)
-
Anton Aylward -
David C. Rankin -
Julian Opificius -
Matt Hayes -
Togan Muftuoglu -
Werner Flamme -
Wolfgang Rosenauer