I am using SuSE Pro 9.0. I tried to print a document in oOo 1.1.1 and now the printer (HP Deskjet 990 Cxi USB) will not print anything at all, from any application. The icon on the 990 indicates the jobs are paused, but when I cancel the jobs, the "Paused" text remains and it still won't print. When I open the "Properties" window, it says: "Paused: Unable to open USB device "usb://HP/DeskJet%20990C": No such device" I'm puzzled as to why this happened and how to get things going again. Is there a kill command that I can use in a terminal that might get things unstuck? Any guidance would be appreciated. TIA. Kelly Morris
On Tuesday 30 November 2004 04:14, Kelly J. Morris wrote:
I am using SuSE Pro 9.0. I tried to print a document in oOo 1.1.1 and now the printer (HP Deskjet 990 Cxi USB) will not print anything at all, from any application.
The icon on the 990 indicates the jobs are paused, but when I cancel the jobs, the "Paused" text remains and it still won't print.
When I open the "Properties" window, it says:
"Paused: Unable to open USB device "usb://HP/DeskJet%20990C": No such device"
I'm puzzled as to why this happened and how to get things going again.
Is there a kill command that I can use in a terminal that might get things unstuck?
Any guidance would be appreciated.
TIA. Kelly Morris
If you are using CUPS you can open your web browser on "localhost:631" then click on "Printers". This gives the status of the printer, it may be stopped. Geoff
On Tue, 2004-11-30 at 08:56, Geoff Horn wrote:
On Tuesday 30 November 2004 04:14, Kelly J. Morris wrote:
I am using SuSE Pro 9.0. I tried to print a document in oOo 1.1.1 and now the printer (HP Deskjet 990 Cxi USB) will not print anything at all, from any application.
The icon on the 990 indicates the jobs are paused, but when I cancel the jobs, the "Paused" text remains and it still won't print.
When I open the "Properties" window, it says:
"Paused: Unable to open USB device "usb://HP/DeskJet%20990C": No such device"
I'm puzzled as to why this happened and how to get things going again.
Is there a kill command that I can use in a terminal that might get things unstuck?
Any guidance would be appreciated.
TIA. Kelly Morris
If you are using CUPS you can open your web browser on "localhost:631" then click on "Printers". This gives the status of the printer, it may be stopped.
Geoff
Geoff - Before I received your message, I went into YaST and re-installed the printer and that got things going again. But I opened up localhost:631 to check it out and this looks great. I'm saving it for next time. Many thanks. Kelly
participants (2)
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Geoff Horn
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Kelly J. Morris