[opensuse] HW Problem ?
Hi all, this is my first post to this list. I have a problem with an HP - opensuse 10.1 installed pc Since the initial install I can see in the messages log: May 7 13:29:36 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138937 May 7 13:29:38 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138938 May 7 13:29:39 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138939 May 7 13:29:40 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138940 .... And so on, about 1 event per second. In the /sys/class/input dir I see (repeteadly issuing a dir command) agoraste01:/sys/class/input # dir total 0 lrwxrwxrwx 1 root root 0 May 7 13:30 event0 -> ../../class/input/input138991/event0 lrwxrwxrwx 1 root root 0 May 5 14:23 event1 -> ../../class/input/input1/event1 lrwxrwxrwx 1 root root 0 May 5 12:24 event2 -> ../../class/input/input2/event2 lrwxrwxrwx 1 root root 0 May 5 12:24 event3 -> ../../class/input/input3/event3 drwxr-xr-x 5 root root 0 May 5 14:23 input1 drwxr-xr-x 5 root root 0 May 7 13:30 input138991 drwxr-xr-x 5 root root 0 May 5 14:23 input2 drwxr-xr-x 6 root root 0 May 5 14:23 input3 drwxr-xr-x 2 root root 0 May 5 14:23 mice lrwxrwxrwx 1 root root 0 May 5 12:24 mouse0 -> ../../class/input/input3/mouse0 agoraste01:/sys/class/input # dir total 0 lrwxrwxrwx 1 root root 0 May 5 14:23 event1 -> ../../class/input/input1/event1 lrwxrwxrwx 1 root root 0 May 5 12:24 event2 -> ../../class/input/input2/event2 lrwxrwxrwx 1 root root 0 May 5 12:24 event3 -> ../../class/input/input3/event3 drwxr-xr-x 5 root root 0 May 5 14:23 input1 drwxr-xr-x 5 root root 0 May 5 14:23 input2 drwxr-xr-x 6 root root 0 May 5 14:23 input3 drwxr-xr-x 2 root root 0 May 5 14:23 mice lrwxrwxrwx 1 root root 0 May 5 12:24 mouse0 -> ../../class/input/input3/mouse0 agoraste01:/sys/class/input # dir total 0 lrwxrwxrwx 1 root root 0 May 7 13:30 event0 -> ../../class/input/input138992/event0 lrwxrwxrwx 1 root root 0 May 5 14:23 event1 -> ../../class/input/input1/event1 lrwxrwxrwx 1 root root 0 May 5 12:24 event2 -> ../../class/input/input2/event2 lrwxrwxrwx 1 root root 0 May 5 12:24 event3 -> ../../class/input/input3/event3 drwxr-xr-x 5 root root 0 May 5 14:23 input1 drwxr-xr-x 5 root root 0 May 7 13:30 input138992 drwxr-xr-x 5 root root 0 May 5 14:23 input2 drwxr-xr-x 6 root root 0 May 5 14:23 input3 drwxr-xr-x 2 root root 0 May 5 14:23 mice lrwxrwxrwx 1 root root 0 May 5 12:24 mouse0 -> ../../class/input/input3/mouse0 and so on. I tried to boot the pc in failsafe mode (acpi?off,apm=off....), with NO differences at all, connecting or disconnecting keyboard (no mouse ever present) I would like to know if anybody had any suggestion to troubleshoot this situation. I also prepared a "post a support query" via yast, but I am not able to undertannd where to post this support.txt file. Other data: uname-a: Linux agoraste01 2.6.16.27-0.9-smp #1 SMP Tue Feb 13 09:35:18 UTC 2007 i686 i686 i386 GNU/Linux cat /etc/SuSE-release SUSE LINUX 10.1 (i586) VERSION = 10.1 I Installed opensuse linux without any graphical interface (text mode installation) Thanks in advance, Andrea
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2007-05-07 at 13:37 +0200, Andrea Lanza wrote:
Hi all, this is my first post to this list.
I have a problem with an HP - opensuse 10.1 installed pc Since the initial install I can see in the messages log:
May 7 13:29:36 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138937
I have no idea what this problem might be, but I would suggest you try version 10.2, in the hope that the problem was solved already. If 10.2 also has it, I would report it to bugzilla: it is not a support channel, but if the problem is real they will investigate it and probably solve it for the next OS version. You might try pluging in another keyboard.
I also prepared a "post a support query" via yast, but I am not able to undertannd where to post this support.txt file.
I'm not sure suport questions are "supported". If you bought the opensuse dvd, you are entitled to installation support - but only /installation/ support. If you got the enterprise version, then yes, you have support. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFGQEictTMYHG2NR9URAoQXAKCQfm0jRTG7ng0ZhvnfmkIDyeS7JgCeKOqI dprgBWdzXKqWjmoxxFkIbNI= =EUKi -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
I will try opensuse 10.2. Also disconnecting any keyboard, apart from changing keyboard, the problem is still there (also with unplagged keyboard) Thanks, Andrea -----Messaggio originale----- Da: Carlos E. R. [mailto:robin.listas@telefonica.net] Inviato: martedì 8 maggio 2007 11.54 A: OS-en Oggetto: Re: [opensuse] HW Problem ? -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2007-05-07 at 13:37 +0200, Andrea Lanza wrote:
Hi all, this is my first post to this list.
I have a problem with an HP - opensuse 10.1 installed pc Since the initial install I can see in the messages log:
May 7 13:29:36 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138937
I have no idea what this problem might be, but I would suggest you try version 10.2, in the hope that the problem was solved already. If 10.2 also has it, I would report it to bugzilla: it is not a support channel, but if the problem is real they will investigate it and probably solve it for the next OS version. You might try pluging in another keyboard.
I also prepared a "post a support query" via yast, but I am not able to undertannd where to post this support.txt file.
I'm not sure suport questions are "supported". If you bought the opensuse dvd, you are entitled to installation support - but only /installation/ support. If you got the enterprise version, then yes, you have support. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFGQEictTMYHG2NR9URAoQXAKCQfm0jRTG7ng0ZhvnfmkIDyeS7JgCeKOqI dprgBWdzXKqWjmoxxFkIbNI= =EUKi -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tuesday 08 May 2007, Andrea Lanza wrote:
I will try opensuse 10.2. Also disconnecting any keyboard, apart from changing keyboard, the problem is still there (also with unplagged keyboard)
Thanks,
Andrea
Ok, since you stated the machine is no where near you I can safely ask this question without fear of insulting your intelligence..... Are you sure the people near the machine have the keyboard plugged in the correct place? This sounds more an more like the mouse is in the keyboard plug and vise versa. There is no way you should be getting keyboard interrupts with the keyboard unplugged. You might see such a thing with a totally FooBar acpi setup, and could try booting with acpi off just to test this. (Or maybe it is off in the bios and needs to be turned on.) -- _____________________________________ John Andersen
Yes, I am sure, becouse looking back to the logs i found this problem arised immediately after installation. I installed this pc on last April 4, and at the end of install process (network install process, text mode installation) (after passing across all software updates) the pc entered runlevel 6 and reboot and then when restarted immediately showed this behaviour. I didn't note this (....) and I continued with installing this server (asterisk server) (pbx software) with no problem at all. Then I packed this pc and send it away. After about a week they were using this, they told me there are strnage noises in conversation. I investigate the problem and found this continuous reset or similar, and I am thinking about the fact that they can lower the qaulity of the phones. I have a Digium PRI card in it to connect to PSTN, but I inserted the card after a week I installed the PC (on 11 Apr (Ester in the middle) ) and the problem was ALREADY present The keyboard I used to install is here and they are using another keyboard there. Moreover, also unplagging the keyboard has no effect. I also tried to remove kernel-smp and install kernel-default (recompiling asterisk and so on..) with no difference, as no difference are shown starting in failsafe. So the problem could be the keyboard controller on the pc... anyway I will have back the pc in my hands on Friday morning (I prepared a new one, with the same Suse 10.1 O.S. and software and it works perfectly.. but it is not an HP, it is a different brand (assembled) PC , with 1 IDE HD (HP has 2 SATA disk, with mirroring software configured ) Thanks again for your interest Andrea -----Messaggio originale----- Da: John Andersen [mailto:jsa@pen.homeip.net] Inviato: martedì 8 maggio 2007 22.02 A: opensuse@opensuse.org Cc: Andrea Lanza Oggetto: Re: R: [opensuse] HW Problem ? On Tuesday 08 May 2007, Andrea Lanza wrote:
I will try opensuse 10.2. Also disconnecting any keyboard, apart from changing keyboard, the problem is still there (also with unplagged keyboard)
Thanks,
Andrea
Ok, since you stated the machine is no where near you I can safely ask this question without fear of insulting your intelligence..... Are you sure the people near the machine have the keyboard plugged in the correct place? This sounds more an more like the mouse is in the keyboard plug and vise versa. There is no way you should be getting keyboard interrupts with the keyboard unplugged. You might see such a thing with a totally FooBar acpi setup, and could try booting with acpi off just to test this. (Or maybe it is off in the bios and needs to be turned on.) -- _____________________________________ John Andersen
OK, to whoever may concern... I found what was rising the error in question. In the BIOS of the HP Proliant Server The USB 2.0 --> i8042 Emulation was ENABLED DISABLING that, the problem went away. Note that NO USB keyboard had ever been plugged into the pc, nor any other kind of usb device Andrea -----Messaggio originale----- Da: Andrea Lanza [mailto:andrea.lanza@frameweb.it] Inviato: mercoledì 9 maggio 2007 13.00 A: John Andersen; opensuse@opensuse.org Oggetto: R: R: [opensuse] HW Problem ? Yes, I am sure, becouse looking back to the logs i found this problem arised immediately after installation. I installed this pc on last April 4, and at the end of install process (network install process, text mode installation) (after passing across all software updates) the pc entered runlevel 6 and reboot and then when restarted immediately showed this behaviour. I didn't note this (....) and I continued with installing this server (asterisk server) (pbx software) with no problem at all. Then I packed this pc and send it away. After about a week they were using this, they told me there are strnage noises in conversation. I investigate the problem and found this continuous reset or similar, and I am thinking about the fact that they can lower the qaulity of the phones. I have a Digium PRI card in it to connect to PSTN, but I inserted the card after a week I installed the PC (on 11 Apr (Ester in the middle) ) and the problem was ALREADY present The keyboard I used to install is here and they are using another keyboard there. Moreover, also unplagging the keyboard has no effect. I also tried to remove kernel-smp and install kernel-default (recompiling asterisk and so on..) with no difference, as no difference are shown starting in failsafe. So the problem could be the keyboard controller on the pc... anyway I will have back the pc in my hands on Friday morning (I prepared a new one, with the same Suse 10.1 O.S. and software and it works perfectly.. but it is not an HP, it is a different brand (assembled) PC , with 1 IDE HD (HP has 2 SATA disk, with mirroring software configured ) Thanks again for your interest Andrea -----Messaggio originale----- Da: John Andersen [mailto:jsa@pen.homeip.net] Inviato: martedì 8 maggio 2007 22.02 A: opensuse@opensuse.org Cc: Andrea Lanza Oggetto: Re: R: [opensuse] HW Problem ? On Tuesday 08 May 2007, Andrea Lanza wrote:
I will try opensuse 10.2. Also disconnecting any keyboard, apart from changing keyboard, the problem is still there (also with unplagged keyboard)
Thanks,
Andrea
Ok, since you stated the machine is no where near you I can safely ask this question without fear of insulting your intelligence..... Are you sure the people near the machine have the keyboard plugged in the correct place? This sounds more an more like the mouse is in the keyboard plug and vise versa. There is no way you should be getting keyboard interrupts with the keyboard unplugged. You might see such a thing with a totally FooBar acpi setup, and could try booting with acpi off just to test this. (Or maybe it is off in the bios and needs to be turned on.) -- _____________________________________ John Andersen
participants (3)
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Andrea Lanza
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Carlos E. R.
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John Andersen