AJ, Reply off list, as I'm not sure if it's of general interest. And top-post, because GroupWise for some reasons does not like your mails and does not indent your text :( So in short: I installed a Bugzilla in our environment here myself and I like it (probably because I am so used in filing bugs in bnc). One feature I am 'missing' from the upstream bugzilla is the status 'NEEDINFO' which is available in bnc. So it seems this is one of the modifications you use in your own bugzilla? Will this change ever be published upstream? Or is it possible to get some of the modifications from your system (especially, as mentioned, this NEEDINFO in INFOPROVIDER' thingy). Thank you veyr much! Dominique

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From: Andreas Jaeger To: CC: Date: 1/8/2009 8:35 AM Subject: [opensuse-factory] Novell Bugzilla Update to 3.2 and a Guided Report Mode To make bug reporting easier, we will be updating Novell’s Bugzilla to the latest stable release (Bugzilla 3.2) with some additional features added by Novell. This update will take place on Saturday, January 10th, and Bugzilla will be unavailable from 10:00 a.m. to 2:00 p.m. MST (that's 13:00 UTC to 17:00 UTC).

One significant change is that we will have a new guided mode for reporting of bugs that is default for non-Novell accounts. The guided report mode is a feature of bugzilla itself that we just enable. It gives smart hints for reporting bugs including bad and good examples, makes the report more structured, suggests “hot” duplicate bugs and asks for reproducibility, expected and actual result. This should help to create better bug reports and thus help with better resolving of bugs. For those that use the unguided mode and want to use the guided mode (or the other way round), you can bookmark a template of the “New Bugreport” (see http://news.opensuse.org/2009/01/07/novell-bugzilla-update-to-32-and-a-guide... report-mode/ for details) . Once you’ve done this, manually edit the URL of the bookmark and append “?format=guided” (if you want guided mode) or remove it if you do not want it. You can then use this bookmark for easy access, I have created that way a bookmark for openSUSE 11.1 bug reports that has already some stuff filled in, e.g. set “Found By” to “Community User”. Note that the guided mode will only be available after the update of bugzilla! The changes for 3.2 in the upstream bugzilla are documented at the bugzilla side. In addition, a couple of bugs and enhancements in our bugzilla have been fixed. Please see further details at http://news.opensuse.org/2009/01/07/novell- bugzilla-update-to-32-and-a-guided-report-mode/ Btw. if you want to report a bug, please check also our guidelines at http://bugs.opensuse.org, Andreas -- Andreas Jaeger, Director Platform / openSUSE, aj@suse.de SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126 -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org

Andreas Jaeger wrote:

To make bug reporting easier, we will be updating Novell’s Bugzilla to the latest stable release (Bugzilla 3.2) with some additional features added by Novell. This update will take place on Saturday, January 10th, and Bugzilla will be unavailable from 10:00 a.m. to 2:00 p.m. MST (that's 13:00 UTC to 17:00 UTC).

Andreas

Excellent! This means the bugs will get fixed faster right?? -- David C. Rankin, J.D.,P.E. Rankin Law Firm, PLLC 510 Ochiltree Street Nacogdoches, Texas 75961 Telephone: (936) 715-9333 Facsimile: (936) 715-9339 www.rankinlawfirm.com -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org

On Thu, 2009-01-08 at 08:33 +0100, Andreas Jaeger wrote:

To make bug reporting easier, we will be updating Novell’s Bugzilla to the latest stable release (Bugzilla 3.2) with some additional features added by Novell. This update will take place on Saturday, January 10th, and Bugzilla will be unavailable from 10:00 a.m. to 2:00 p.m. MST (that's 13:00 UTC to 17:00 UTC).

Hrmm.. Being one timezone over from MST something didn't add up here. :-) 10 A.M MST = 16:00 UTC. 13:00 UTC = 7 A.M MST.

One significant change is that we will have a new guided mode for reporting of bugs that is default for non-Novell accounts.

The guided report mode is a feature of bugzilla itself that we just enable. It gives smart hints for reporting bugs including bad and good examples, makes the report more structured, suggests “hot” duplicate bugs and asks for reproducibility, expected and actual result. This should help to create better bug reports and thus help with better resolving of bugs.

For those that use the unguided mode and want to use the guided mode (or the other way round), you can bookmark a template of the “New Bugreport” (see http://news.opensuse.org/2009/01/07/novell-bugzilla-update-to-32-and-a-guide... report-mode/ for details) . Once you’ve done this, manually edit the URL of the bookmark and append “?format=guided” (if you want guided mode) or remove it if you do not want it. You can then use this bookmark for easy access, I have created that way a bookmark for openSUSE 11.1 bug reports that has already some stuff filled in, e.g. set “Found By” to “Community User”. Note that the guided mode will only be available after the update of bugzilla!

The changes for 3.2 in the upstream bugzilla are documented at the bugzilla side. In addition, a couple of bugs and enhancements in our bugzilla have been fixed.

Please see further details at http://news.opensuse.org/2009/01/07/novell- bugzilla-update-to-32-and-a-guided-report-mode/

Btw. if you want to report a bug, please check also our guidelines at http://bugs.opensuse.org,

Andreas -- Bryen Yunashko openSUSE Board Member

-- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org