-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA512 Hey Lubos, Thanks, hope we won't be losing steam during the journey, but at least we're off onto something! Support for openSUSE is indeed quite fragmented: - - r/openSUSE - - https://t.me/openSUSE_group bridged with the Freenode IRC and the Discord ("chat" channel) - - "support" channel on Discord bridged with the Freenode IRC - - mailing lists - - https://forums.opensuse.org - - all the non-English forums Now even though I don't see fragmentation as a problem in itself, there are two kinds of fragmentation that do hurt: 1) The Problem of Good Answers Take Luck When a question needs more than just descriptive material, and ought to be answered by something like a recommendation or a short deliberation where pros and cons have to be weighed against each other (i.e. should I install NVIDIA proprietary drivers or openSUSE NVIDIA package or just use Nouveau?); in this case, depending where you ask you will get different answers, not all equally good 2) The Problem of Good Answers Evaporate When a question has been met by a very good answer, which unfortunately is not conveniently discoverable by web search engines. And now to your remark: I don't think that r/openSUSE is an issue because in my experience -- perhaps other experiences will tell differently -- it avoids both Problems above, and I don't see another Problem it'd run into. For me the issue is more with the instant messaging services. I use them all the time and they are super good for coordination, but run into both issues full throttle. There is no magic cure I can think of right now. My only hope is that if we consolidate and update all documentation material *while also offering recommendations over and above mere descriptive material* we will be able to have a "source of truth" useful enough to knock down the two Problems, at least as far as new users are concerned. Just my opinion though. Cheers, Adrien Le mardi 13 octobre 2020 à 07:10 +0000, Lubos Kocman a écrit :

Thank you very much for your effort Adrien,

what I'd love to see is less question on reddit.com and more questions on *.opensuse.org hosted domains. Or perhaps we just need to better integrate with reddit :-)

On Mon, 2020-10-12 at 17:16 +0200, Adrien Glauser wrote:

...

Hello,

On behalf of our group of volunteers working with the doc team I wanted to share with you this annoucement.

Cheers,

Adrien

--- Join our team and help us improve the openSUSE learning experience ! ---

For years openSUSE has meant more than one distribution. With the recent addition of Kubic and MicroOS to the Leap & Tumbleweed family, different package sets, release models and workflows can be difficult to keep tabs on. openSUSE's ecosystem is in full blossom, but even jungles sometimes need a clearing.

This is why a group of volunteers has taken up the task of improving the learning experience for all users -- regardless of their experience and expertise. For new users, we want to make sure they can identify what best fits their needs, get the right tools and seamlessly take over from the post-installation screen. For experienced users, we want to provide them with detailed documentation that is easy to update, so that their experience and expertise can benefit others.

We believe that from engineers to end-users, everyone deserves to have confidence not only in their OS, but in the way they're using it. A chain of trust like this is made of a user-friendly documentation where technical details are balanced with evidence-based good practices.

It is with this goal in sight that we are calling the community for more volunteers. We are already set on course but the journey will be quicker -- and funnier -- with you. Any help is welcome, especially for:

- writing, editing and peer-reviewing: We would be delighted to benefit from more knowledgeable people to help us refresh, deepen and harmonize openSUSE's wikis and other documentation platforms

- video editing: Our video staff is looking for people interested in producing video contents and / or willing to script and record video tutorials in English

- testing: We need more people to help us test out already known work- flows and settings on new hardware, see if what used to be recommended still should be.

So now you can't say you didn't know. Do reach out and come with us shape the future of the openSUSE learning experience! You can find us on the following platforms:

- Telegram group: https://t.me/opensuse_docs

- IRC bridge: https://matrix.to/#/#docs:opensuse.org

- Discord bridge: https://disboard.org/fr/server/366985425371398146 then Contributing > docs

- mailing list: https://lists.opensuse.org/opensuse-doc/

Last but not least: this is part of a collective effort so we are happy to relay to you that get.opensuse.org -- the future entry-point to the openSUSE web platforms -- is also looking for volunteers. Their goal is to deploy by November and they are still looking for committers to the repo at https://github.com/opensuse/get-o-o as well as translators. Translation tasks can be picked up at http://l10n.opensuse.org. Everyone interested is welcome to get in touch with Stasiek Michalski for details.

Looking forward to meeting you! --

Best regards

Luboš Kocman

Release Manager openSUSE Leap

SUSE Software Solutions Germany GmbH Maxfeldstr. 5 90409 Nuremberg Germany

(HRB 36809, AG Nürnberg) Managing Director: Felix Imendörffer

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