[Bug 232080] New: Printer module from YaST hangs on Rebuild Drivers Database
https://bugzilla.novell.com/show_bug.cgi?id=232080 Summary: Printer module from YaST hangs on Rebuild Drivers Database Product: openSUSE 10.2 Version: Final Platform: i686 OS/Version: SuSE Other Status: NEW Severity: Major Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: sebastien.rohaut@free.fr QAContact: jsrain@novell.com Hi, Yesterday I bought a new printer/combo (printer/scanner) from HP : HP C4190. So to configure it I installed and launched HPLIP, then tired to go in YaST Printer configuration. YaST hangs when it tries to rebuild the drivers database. I put as attachement a capture of YaST. At step 3 it blocks at 4%. Here are the revelants infos from YaST log file : 2007-01-05 13:56:01 <1> slyserver(7410) [YCP] Printerdb.ycp:340 Checking foomatic database 2007-01-05 13:56:01 <1> slyserver(7410) [YCP] Printerdb.ycp:343 Database changed 2007-01-05 13:56:01 <1> slyserver(7410) [agent-ppd] PPDdb.cc(createdbThread):419 CreateDbThread started 2007-01-05 13:56:02 <1> slyserver(7410) [agent-ppd] PPDdb.cc(loadPrebuiltDatabase):1439 Database file parsed correctly by YCP parser 2007-01-05 13:56:02 <1> slyserver(7410) [agent-ppd] PPDdb.cc(loadPrebuiltDatabase):1670 Database contents is OK And a ps : root 7389 1 0 13:55 ? 00:00:00 /bin/bash /sbin/yast2 printer root 7410 7389 99 13:55 ? 00:04:27 /usr/lib/YaST2/bin/y2base printer qt root 7440 7410 0 13:56 ? 00:00:00 /bin/bash /usr/lib/YaST2/servers_non_y2/ag_initscripts As you can see, "y2base printer qt" uses 99% of CPU. I tried it for a while (4 hours) without success. It always possible to add a printer using CUPS Web frontend (http://localhost:631) or from KDE control Center. With KDE, I have a dialog box which indicates an error during the database drivers rebuild but without any comment, then it works. I tried to reinstall cups, cups-drivers, foomatic, Yast printer module, etc. It doesn't change anything. I didn't put Severity to normal because not everybody knows how to install printer without YaST, but not to critical because it's always possible to install a printer. Help ! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=232080 ------- Comment #1 from sebastien.rohaut@free.fr 2007-01-05 06:07 MST ------- Created an attachment (id=111638) --> (https://bugzilla.novell.com/attachment.cgi?id=111638&action=view) YaST printer module is hanging (in french) Database rebuild hangs at 4% -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=232080 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |sebastien.rohaut@free.fr ------- Comment #2 from mhorvath@novell.com 2007-01-05 07:40 MST ------- Please attach all your yast and cups logs. The CUPS web front-end works just fine? Doesn't it show any error? What version of cups-drivers and foomatic are you using? Could you please attach the KDE control center error screenshot? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=232080 mzugec@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|sebastien.rohaut@free.fr | Resolution| |DUPLICATE ------- Comment #3 from mzugec@novell.com 2007-01-05 07:53 MST ------- This is duplicate report, fixed in yast2-printer-2.14.17 Workarround: delete /var/lib/YaST2/ppd_db.ycp and start yast again *** This bug has been marked as a duplicate of bug 229231 *** -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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