https://bugzilla.novell.com/show_bug.cgi?id=348020 User lauffer@ph-freiburg.de added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c2 --- Comment #2 from Stephan Lauffer 2007-12-19 02:24:23 MST --- Created an attachment (id=188198) --> (https://bugzilla.novell.com/attachment.cgi?id=188198) The /root/.suse_register.log file /var/log/YaST2/zypper.log and .../y2log will follow -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c4 --- Comment #4 from Marcus Meissner 2007-12-19 02:28:28 MST --- there is quite a number of products registered, not all of them SLES. You can look easily at them using rug products please quote this output here too. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 User lauffer@ph-freiburg.de added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c6 --- Comment #6 from Stephan Lauffer 2007-12-19 02:40:30 MST --- ok, that's wath rug says: rug products: S | Name | Version | Category --+---------------+---------+--------- i | SUSE_SLES_SP1 | 10.1-0 | add-on rug sl: # | Status | Type | Name | URI --+--------+------+-----------------------+---------------------- 1 | Active | NU | https://nu.novell.com | https://nu.novell.com but yes, some hours ago I removed (temporary) two ressources. In general we use install sources from the opensuse buildservice, too. Just some notices for #2 and #3: Before I've started a try to register the product, I removed the old files /root/.suse_register.log and /var/log/YaST2/y2log and zypper.log. As I saw the zypper.log is still empty I didn't attach it... Some seconds ago I straced the register procedure I found in the y2log (/usr/bin/suse_register -y -L ~/.suse_register.log ....). I'll have a look to the strace now... maybe there's something new... oh - tons of lines with "Bad file descriptor". That's not so nice. The strace log is 60M... should I grep some lines out or would you like to have the file? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c8 --- Comment #8 from Marcus Meissner 2007-12-19 02:49:48 MST --- sure, /var/tmp/zypp.* can be removed. also add output of: rug ca -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c10 --- Comment #10 from Marcus Meissner 2007-12-19 03:02:34 MST --- you can try a full reregistration. /etc/init.d/novell-zmd stop .. make sure it is really stopped (use ps) rm /etc/zmd/deviceid rm /etc/zmd/secret /etc/init.d/novell-zmd start and then try registering fresh. (your product is registered with NCC with the deviceid) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 User lauffer@ph-freiburg.de added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c12 --- Comment #12 from Stephan Lauffer 2007-12-20 06:17:34 MST --- Ok, I got it fixed here. Fixing the problem "adding install source" I got fixed after following a hint from kontakt-de@novell.com: rczmd stop mv /var/lib/zmd/zmd.db /var/lib/zmd/zmd.db.old mv /etc/zmd/secret /etc/zmd/secret.old mv /etc/zmd/deviceid /etc/zmd/deviceid.old rczmd start After this adding the install source worked fine! :) The second problem with registering the product was more complicated: During a test with the following command (similar cmd was found in y2log): suse_register -d 3 -a email=lauffer@ph-freiburg.de -a regcode-sles=XXXXX -n -L register.txt ..I saw there that the complete product information was missing. So the question was, why suseregister doesn't found the product informations... A look into /usr/bin/suse_register showed me, that it was trying to get the productionformations with: /usr/lib64/zmd/query-pool products @system Since the return was undef/empty, I straced the process and compared it with another (working) setup. I then found that this file was missing: /var/lib/zypp/db/products/ea3d8a03052cdd96a4c37303da01cbbf After this I was able to register the product (and getting the needed install source for updates). The "only" question I still have is: What caused the problem? Well, I guess you'd likt to close this bugreport with "wont fix". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 Duncan Mac-Vicar changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |lauffer@ph-freiburg.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=348020 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=348020#c15 Marcus Meissner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WORKSFORME --- Comment #15 from Marcus Meissner 2008-02-19 06:03:32 MST --- since not debuggable we can close this for now -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.