[Bug 429345] New: CUPSToOmni: Fatal error: unable to load " libHP_LaserJet_8000.so"
https://bugzilla.novell.com/show_bug.cgi?id=429345 Summary: CUPSToOmni: Fatal error: unable to load "libHP_LaserJet_8000.so" Product: openSUSE 11.0 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: ken@novell.com QAContact: jsmeix@novell.com Found By: --- Trying to add a printer to my openSUSE 11.0 x86_64 system works, but I'm unable to print anything. Digging into the /var/log/cups/error_log file I see the msg CUPSToOmni: Fatal error: unable to load "libHP_LaserJet_8000.so" by doing the following the problem is resolved: $ echo /usr/lib64/ghostscript/Omni >> /etc/ld.so.conf $ ldconfig Should the ghostscript-omni package be adding this library path to /etc/ld.so.conf? ================================== System Details ================================== $ rpm -qa | grep omni ghostscript-omni-8.62-17.1 $ rpm -ql ghostscript-omni | grep libHP_LaserJet_8000.so /usr/lib64/ghostscript/Omni/libHP_LaserJet_8000.so /usr/lib64/ghostscript/Omni/libHP_LaserJet_8000.so.2 /usr/lib64/ghostscript/Omni/libHP_LaserJet_8000.so.2.0.0 $ tail -n25 /var/log/cups/error_log I [23/Sep/2008:16:52:07 -0600] Saving printers.conf... I [23/Sep/2008:16:52:07 -0600] New printer "8000" added by "root". I [23/Sep/2008:16:52:43 -0600] Started "/usr/lib64/cups/daemon/cups-driverd" (pid=27322) E [23/Sep/2008:16:52:43 -0600] [cups-driverd] Unable to open driver directory "/usr/lib64/cups/driver": No such file or directory I [23/Sep/2008:16:52:43 -0600] Started "/usr/lib64/cups/daemon/cups-deviced" (pid=27324) I [23/Sep/2008:16:52:47 -0600] [Job 1] Adding start banner page "none". I [23/Sep/2008:16:52:47 -0600] [Job 1] Adding job file of type application/postscript. I [23/Sep/2008:16:52:47 -0600] [Job 1] Adding end banner page "none". I [23/Sep/2008:16:52:47 -0600] [Job 1] Queued on "8000" by "ken". I [23/Sep/2008:16:52:47 -0600] [Job 1] Started filter /usr/lib64/cups/filter/pstops (PID 27381) I [23/Sep/2008:16:52:47 -0600] [Job 1] Started filter /usr/lib64/cups/filter/pstoraster (PID 27382) I [23/Sep/2008:16:52:47 -0600] [Job 1] Started filter /usr/lib64/cups/filter/CUPSToOmni (PID 27383) I [23/Sep/2008:16:52:47 -0600] [Job 1] Started backend /usr/lib64/cups/backend/ipp (PID 27384) E [23/Sep/2008:16:52:48 -0600] [Job 1] CUPSToOmni: Fatal error: unable to load "libHP_LaserJet_8000.so", g_module_error returns "libHP_LaserJet_8000.so: cannot open shared object file: No such file or directory" E [23/Sep/2008:16:52:48 -0600] [Job 1] CUPSToOmni: No pages printed! E [23/Sep/2008:16:52:48 -0600] PID 27383 (/usr/lib64/cups/filter/CUPSToOmni) stopped with status 1! I [23/Sep/2008:16:52:48 -0600] Hint: Try setting the LogLevel to "debug" to find out more. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Johannes Meixner
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User werner@novell.com added comment
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Dr. Werner Fink
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User werner@novell.com added comment
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--- Comment #2 from Dr. Werner Fink
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User werner@novell.com added comment
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Dr. Werner Fink
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Dr. Werner Fink
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--- Comment #5 from Michael Wolf
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User jmmarton@gmail.com added comment
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--- Comment #6 from Joseph Marton
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Dr. Werner Fink
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User maw@novell.com added comment
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--- Comment #9 from Michael Wolf
This issue was present in SLED11 beta1, but has been fixed in SLED11 beta2. I am able to print to HP JetDirect printers in SLED11 beta2.
In that case, can I close this? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #10 from Dr. Werner Fink
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--- Comment #11 from Joseph Marton
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User vuntz@novell.com added comment
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--- Comment #12 from Vincent Untz
In beta3 I am unable to print again. Trying to print from OOo I simply get "Error while printing" and nothing prints. From within Gedit's Print dialog both printers I've setup are greyed out and the status says "Rejecting Jobs." Would you like me to upload some logs to see if this is the same issue again or a different issue?
How did you add your printer? If this is with system-config-printer, it's possible you're hit by bug 433634. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #13 from Joseph Marton
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User werner@novell.com added comment
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Dr. Werner Fink
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Dr. Werner Fink
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User jsmeix@novell.com added comment
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--- Comment #17 from Johannes Meixner
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Stephan Binner
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User ldb@braha.nl added comment
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L1 de Braal
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Vincent Untz
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User werner@novell.com added comment
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--- Comment #21 from Dr. Werner Fink
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Michael Meeks
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JP Rosevear
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--- Comment #24 from Dr. Werner Fink
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User jpr@novell.com added comment
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--- Comment #25 from JP Rosevear
Does this mean that my current workaround in ghostscripts spec file is useless? I've done this change on Thu Jan 8 16:13:06 CET 2009 and suspected that this will work due the initial report. OK it requires the include line within /etc/ld.so.conf but AFAIK there is no difference between adding a line to /etc/ld.so.conf or an include file.
No, I was looking at the wrong source/spec combo, so new versions should work. However, I also looked at 10.3 to see what might have changed. There was no libHP_LaserJet_8000.so shlib in the 10.3 ghostscript-omni package. In fact on 10.3 the ghostscript-omni package contained no .so shlibs. Given that, I'm not sure claiming that g_module_* changed is right since on 10.3 no omni libs from the omni package were actually being loaded. FWIW I could find no substantive non-windows changes in that area of glib for at least the past 2 years. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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