[Bug 507952] New: Kernel panic on installer bootloader on Dell Optiplex 740
http://bugzilla.novell.com/show_bug.cgi?id=507952 Summary: Kernel panic on installer bootloader on Dell Optiplex 740 Classification: openSUSE Product: openSUSE 11.0 Version: Final Platform: x86-64 OS/Version: openSUSE 11.0 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: lflavios@gmail.com QAContact: jsrain@novell.com Found By: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 The system crashes and the computer hangs when start loading the kernel of openSUSE 11.0 64 bits installer. The system is a Dell Optiplex 740 with Athlon X2 4000+ and 4Gb of RAM, BIOS revision 2.0.12 and after a upgrade to 2.2.2 has same results. The text mode gives this message: --- cut here begin --- Kernel alive Kernel really alive PANIC: early exception 0e rip 10:ffffffff8021c3ae error 0 cr2 ffffffffff5fc0f0 --- cut here end --- We try with tree different computers of same model using the 64bits DVD installer downloaded from opensuse.org. Same issue occurs with a network installation. The kernel on the network installer was 2.6.25.5-default 64bits and we try with a 2.6.27.7-9-default with the same results. The 32bits installer works ok and this DVD media runs fine on another computer brands. Reproducible: Always Steps to Reproduce: 1.boot from DVD 64bit installer on Dell Optiplex 740 2.boot from network using PXE with a 64bit installer 3. Actual Results: The system hangs with the following message: Kernel alive Kernel really alive PANIC: early exception 0e rip 10:ffffffff8021c3ae error 0 cr2 ffffffffff5fc0f0 Expected Results: Installer loaded with graphical enviroment. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User lflavios@gmail.com added comment
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Luis Flávio Seelig
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Luis Flávio Seelig
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User sqiu@novell.com added comment
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shuang qiu
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User lflavios@gmail.com added comment
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--- Comment #3 from Luis Flávio Seelig
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User sqiu@novell.com added comment
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shuang qiu
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Jeff Mahoney
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Rafael Wysocki
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Leonardo Chiquitto
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User rjw@novell.com added comment
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Rafael Wysocki
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User jeffm@novell.com added comment
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--- Comment #9 from Jeff Mahoney
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User snwint@novell.com added comment
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--- Comment #11 from Steffen Winterfeldt
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User snwint@novell.com added comment
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Steffen Winterfeldt
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