[Bug 540482] New: Restart fails to restart computer
http://bugzilla.novell.com/show_bug.cgi?id=540482 Summary: Restart fails to restart computer Classification: openSUSE Product: openSUSE 11.2 Version: Factory Platform: i386 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: tbullock@comlore.com QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090909 SUSE/3.5.3-1.1 Firefox/3.5.3 Running factory update from earlier today (Sept 18), however this has been a problem for the last couple of months (say around Milestone 4) and has been persistent across fresh installs. Clicking "Computer -> Shutdown -> Restart", only restarts the gnome desktop rather than restarting the computer. Note that this also applies to the equivalent command of "Shutdown". Generally speaking the second or third attempt to "restart" will actually restart the computer. Running "shutdown -r now" from the commandline as root works all the time, so I imagine that there is some sort of problem higher up in the stack. This is why I filed this problem against "GNOME". I haven't got a clue as which log I should be posting, so please let me know. Reproducible: Always -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User terje@nordland-teknikk.no added comment
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Terje J. Hanssen
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Mingxi Wu
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Malvern Star
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Jared Moore
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Vincent Untz
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--- Comment #6 from Terje J. Hanssen
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Vincent Untz
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Ted Bullock
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--- Comment #9 from Terje J. Hanssen
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--- Comment #10 from Terje J. Hanssen
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--- Comment #11 from Terje J. Hanssen
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Christoph Thiel
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--- Comment #13 from Ted Bullock
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--- Comment #14 from Terje J. Hanssen
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--- Comment #15 from Vincent Untz
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--- Comment #16 from Terje J. Hanssen
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--- Comment #17 from Vincent Untz
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Vincent Untz
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Vincent Untz
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Terje J. Hanssen
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--- Comment #21 from Vincent Untz
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--- Comment #22 from John Adesoye
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--- Comment #23 from Vincent Untz
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--- Comment #24 from John Adesoye
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--- Comment #25 from Vincent Untz
File was not recognized was the message displayed while trying to install your gdm rpm. I'm using X86-64 bit.
As I said, my packages are for i586 ;-) If you have a build service account, you can get the x86_64 packages from https://build.opensuse.org/package/show?package=gdm&project=GNOME%3AFactory (they're not yet published, since GNOME:Factory needs to be completely built for that). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User terje@nordland-teknikk.no added comment
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--- Comment #26 from Terje J. Hanssen
Terje: just to clarify... You're logged in with your user, you click "Restart". Then what happens? Does it log you out to gdm? Or nothing at all?
It logs me out to the gdm menu in almost all cases. But it looks remarkable random or unstable. In a few cases Restart has worked correct as it should. But in most cases I get the gdm login menu. Before that I see the broadcast from root telling the system is going down for reboot or halt. Well, my K7 i586 is slow, but just waiting for a pause or timeout at the gdm login menu doesn't seem to help. What is remarkable now, is that while I enter my password to re-login again from the menu, then the reboot process often continue correctly and fullfill. As I mentioned before, I could also trigger a similar behaviour by entering Ctrl+Alt+F1 after the gdm login menu was displayed after doing a Restart or Shutdown from the desktop. (Just to have it mentioned here in case it should have some relevance: I will post a bug report on issue with the Gnome panel. When launching applications or minimizing windows for them, these icons don't appear on the Gnome panel as they should. Looks like this part or field of the panel is hidden or the icons disappear) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Stephan Kulow
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User riggwelter@opensuse.org added comment
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James Ogley
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--- Comment #28 from James Ogley
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Vincent Untz
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User captain.magnus@opensuse.org added comment
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--- Comment #30 from Magnus Boman
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--- Comment #31 from Magnus Boman
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Vincent Untz
This is probably due to GDM/X restarting so we need to see why GDM doesn't exit, but restarts.
But why would GDM not restart a greeter? What GDM sees is that the user has logged out, and so it starts a new greeter. GDM will stop with "rcxdm stop", during the shutdown. Looking at the ConsoleKit code, when gnome-session tells ConsoleKit to restart, ConsoleKit will just call ck-system-restart which simply calls "shutdown -r now". So, to me, it's a bug somewhere else that shutdown blocks because GDM is doing something. Werner, can you take a quick look at this bug and give your opinion? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #33 from Magnus Boman
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Stephan Kulow
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Rastislav Krupansky
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--- Comment #35 from Vincent Untz
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--- Comment #36 from Vincent Untz
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Dr. Werner Fink
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Vincent Untz
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wing shun
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User rastislav.krupansky@gmail.com added comment
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--- Comment #40 from Rastislav Krupansky
Here are some things to test for people who can reproduce it:
+ log in GNOME, open a xterm and type "sudo /sbin/shutdown -r now; killall gnome-session". Do you have the same issue?
+ log in icewm, open a xterm and type "sudo /sbin/shutdown -r now; killall icewm". Do you have the same issue?
+ edit /etc/sysconfig/displaymanager and set the DISPLAYMANAGER to xdm. Type "rcxdm restart" (warning, it will kill your X if you're doing that in X). Then log in from xdm, open a xterm and type "sudo /sbin/shutdown -r now; killall gnome-session". Do you have the same issue?
No, i don't have the issues in all cases. The system is always restarted. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #41 from Rastislav Krupansky
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--- Comment #42 from Dr. Werner Fink
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--- Comment #43 from wing shun
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Dr. Werner Fink
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wing shun
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--- Comment #46 from Dr. Werner Fink
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--- Comment #47 from Magnus Boman
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--- Comment #48 from Dr. Werner Fink
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Dr. Werner Fink
From gdm.changes:
Thu Dec 3 01:26:30 CST 2008 - hpj@novell.com - Replace gdm-2.21.5-vt7-temporary-hack.patch with gdm-vt-allocation-hack.patch. The new patch doesn't hardcode gdm to VT7, but instead scans for a free VT starting with VT7 (bug #434598). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Dr. Werner Fink
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--- Comment #51 from Magnus Boman
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--- Comment #52 from Magnus Boman
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--- Comment #53 from Dr. Werner Fink
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wing shun
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--- Comment #55 from Dr. Werner Fink
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--- Comment #56 from wing shun
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--- Comment #57 from Dr. Werner Fink
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--- Comment #58 from wing shun
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Stefan Kost
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Dr. Werner Fink
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--- Comment #61 from Dr. Werner Fink
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Stephan Kulow
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Dr. Werner Fink
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Vincent Untz
@Vincent: Why does gdm cause the X-Server to use the current VT instead of using VT7 and above?
Hrm, what do you mean? GDM is always using vt7 or above. See this line in gdm-vt-allocation-hack.patch: for (vtno = 7, vtmask = 1 << vtno; vtmask; vtno++, vtmask <<= 1) { -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #66 from Terje J. Hanssen
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Laszlo Tari
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--- Comment #68 from Dr. Werner Fink
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--- Comment #69 from Dr. Werner Fink
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--- Comment #70 from Vincent Untz
(In reply to comment #65)
Sorry about the question: are you pretty sure? This because the chvt to VT1 in /etc/init.d/rc interferes with the X-Servers VT switch.
I've never seen gdm start on something lower than vt7. I've seen it on vt7, vt8, and maybe also vt9, but that's all. So my understanding of the code and my experience makes me pretty sure (let's say 95% sure), yes. (In reply to comment #69)
(In reply to comment #66)
Failsafe moide means normally use an XTerm as session controlling process. That is that no X-Server will be (re)started on shutdown. The question is why GDM (re)start an X-Server in case of system shutdown. It should no do that as this not only may lock chvt but also takes system resources during reboot/halt procedure.
Here's what's happening: + gnome-session tells ConsoleKit to reboot + ConsoleKit call "shutdown -r now" + gnome-session exits + gdm sees that the user session has ended and so restarts a new greeter So, yes, gdm restarts a new X server because it's not aware of what ConsoleKit did and I'm not sure ConsoleKit has any way to tell it about this. However, I still don't see why gdm has to be aware of this. I see how having it aware of this would make this work, but this feels like a workaround to me, since I imagine the issue could happen in other cases. As far as I know, there's no way to tell gdm to not restart. We could possibly look at not attempting a restart of the interface if runlevel is now 0 or 6, but that might again be racy since the runlevel could be changed after that... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User mcarrion@novell.com added comment
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Mario Carrion
I have the same problem. GDM restarts itself, but when I press "Ctrl+Alt+F1", the restart/shutdown process is continuing correctly.
I need this procedure on RC1, also. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #72 from wing shun
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Dr. Werner Fink
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Stephan Kulow
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Stephan Binner
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--- Comment #76 from Vincent Untz
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--- Comment #77 from Vincent Untz
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Stephan Binner
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andrea florio
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Vincent Untz
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--- Comment #81 from andrea florio
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--- Comment #82 from Vincent Untz
btw on my VirtualBox installation it also affects other DM like slim or xdm.
Interesting. That makes the bug a more generic one, as I expected. But if the gdm workaround helps, I guess that's still a good first step... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #83 from Dr. Werner Fink
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--- Comment #84 from andrea florio
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--- Comment #85 from Terje J. Hanssen
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--- Comment #86 from Dr. Werner Fink
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--- Comment #87 from Mingxi Wu
Created an attachment (id=323336) --> (http://bugzilla.novell.com/attachment.cgi?id=323336) [details] Updated patch
There was some error in the previous patch. Can people able to reproduce the issue test the package: http://tmp.vuntz.net/misc/gdm-2.28.0-1.i586.rpm
I don't have a x86_64 version, but you can build one from home:vuntz:branches:GNOME:Factory/gdm
Patch works for me. I'd like to see the patch in next release as a workaround. However, it should be design problem for gnome-session and gdm. When gnome-session exited, gdm had no idea about the exit reason, and restarted the greeter with X all the time. It's better that gdm quietly quit when user select restarting the computer. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User vuntz@novell.com added comment
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--- Comment #88 from Vincent Untz
However, it should be design problem for gnome-session and gdm. When gnome-session exited, gdm had no idea about the exit reason, and restarted the greeter with X all the time. It's better that gdm quietly quit when user select restarting the computer.
This is actually what the patch implements ;-) The thing is that you can't really say it's a gnome-session/gdm communication issue, since it will also be a xfce/gdm issue, or kde/gdm issue, or... With this patch, if reboot/shutdown has been asked by the user, then gdm will notice it via the runlevel and we'll be (relatively) happy. FWIW, I forwarded the patch upstream since, even if it's a workaround, it can be useful to make shutdown/reboot a tiny bit faster: https://bugzilla.gnome.org/show_bug.cgi?id=599180 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User vuntz@novell.com added comment
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Vincent Untz
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Vincent Untz
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User coolo@novell.com added comment
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Stephan Kulow
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Bjørn Lie
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--- Comment #94 from Rastislav Krupansky
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--- Comment #95 from Rastislav Krupansky
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User malv_star@hotmail.com added comment
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--- Comment #96 from Malvern Star
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User wolfgang@rosenauer.org added comment
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--- Comment #97 from Wolfgang Rosenauer
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--- Comment #98 from wing shun
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--- Comment #99 from Vincent Untz
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User wolfgang@rosenauer.org added comment
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--- Comment #100 from Wolfgang Rosenauer
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--- Comment #101 from Vincent Untz
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--- Comment #102 from wing shun
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User andrea@opensuse.org added comment
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--- Comment #103 from andrea florio
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--- Comment #104 from G Y
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--- Comment #105 from wing shun
Ok,
I'm on opensuse 11.2 gnome, when I ask to shutdown, sometimes It shutdowns, others times it does like log out.
I can confirm this bug exist with openSUSE-11.2-DVD-i586.iso Gnome desktop.Sometimes when I press shutdown It back to the login dialog -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Christoph Nagel
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--- Comment #106 from Vincent Untz
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http://bugzilla.novell.com/show_bug.cgi?id=540482#c107
--- Comment #107 from Terje J. Hanssen
Can people who are able to reproduce this bug reliably install the gdm package from home:vuntz:11.2-testing
Yes, but can you add the full path, please? (I did't find the above mentioned) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #108 from Vincent Untz
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Vincent Untz
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--- Comment #110 from Terje J. Hanssen
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--- Comment #111 from Vincent Untz
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--- Comment #112 from Terje J. Hanssen
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--- Comment #113 from Terje J. Hanssen
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--- Comment #114 from Ahmed xxxx
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http://bugzilla.novell.com/show_bug.cgi?id=540482#c115
--- Comment #115 from Vincent Untz
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Vincent Untz
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http://bugzilla.novell.com/show_bug.cgi?id=540482#c117
Michal Marek
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Dr. Werner Fink
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Steven Sroka
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--- Comment #120 from Vincent Untz
How do you install the 2 patches in comment 115?
There's a kbd package in home:vuntz:11.2-testing with the mentioned patch, but you'll also need to change /etc/rc.d/rc to use "chvt --userwait" instead of "chvt". Note that this is only for testing, and I have no idea if this is what should get submitted for an update -- Michal would know. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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jean-christophe baptiste
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Rainer Hurtado Navarro
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--- Comment #123 from Rainer Hurtado Navarro
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--- Comment #124 from Rainer Hurtado Navarro
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--- Comment #125 from dred reda
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--- Comment #126 from G Y
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Vincent Untz
Implementing a timeout makes sense IMO. I'll have a closer look and add it to our package. I'll also ask Alexey if he wants to merge the patch upstream.
Michal: is this something we could release as a maintenance update for 11.2? A lot of people are hit by this :/ I have a kbd package ready in home:vuntz:11.2-testing, fwiw. We would also need an update to aaa_base to change /etc/rc.d/rc. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Wolfgang Rosenauer
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Michal Marek
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Michal Marek
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Michal Marek
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--- Comment #130 from Holger Macht
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Scott Reeves
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Erik Ylvisaker
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http://bugzilla.novell.com/show_bug.cgi?id=540482#c133
--- Comment #133 from Eric Yeoh
*** Bug 557961 has been marked as a duplicate of this bug. ***
Why is my bug report tagged as RESOLVED when it isn't? Perhaps a better status should be applied? Also from the thread it seems this issue has been going around for some time now. I have installed GNOME:Factory and it is still the same. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #134 from Terje J. Hanssen
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http://bugzilla.novell.com/show_bug.cgi?id=540482#c135
--- Comment #135 from Vincent Untz
(In reply to comment #131)
*** Bug 557961 has been marked as a duplicate of this bug. ***
Why is my bug report tagged as RESOLVED when it isn't? Perhaps a better status should be applied?
Because we're tracking the issue in this bug. Your bug was closed as duplicate, not fixed.
Also from the thread it seems this issue has been going around for some time now. I have installed GNOME:Factory and it is still the same.
Please read the last few coments in this bug. This is an issue in kbd and aaa_base, not in packages from GNOME. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Leonardo Chiquitto
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--- Comment #137 from jean-christophe baptiste
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Vincent Untz
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Anshul Jain
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Anna Bernathova
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--- Comment #141 from Vincent Untz
I am new maintainer of kbd and I do not know the package yet, but I talked with Michal about it and he thinks that the patch is OK - so it is also OK for me.
So will you push an online update for 11.2? :-) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Boris Ljevar
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--- Comment #143 from Boris Ljevar
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Edwin Aponte
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Vincent Untz
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Christian Dengler
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Marcus Meissner
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Swamp Workflow Management
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Christian Dengler
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--- Comment #151 from jean-christophe baptiste
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--- Comment #152 from Marcus Meissner
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Vincent Untz
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Anna Bernathova
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Ruediger Oertel
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--- Comment #156 from Marcus Meissner
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--- Comment #157 from Vincent Untz
This is the complete package list, right?
Yes, AFAIK. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #158 from Ruediger Oertel
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Ruediger Oertel
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--- Comment #160 from Ruediger Oertel
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Anna Bernathova
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Swamp Workflow Management
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Marcus Meissner
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Swamp Workflow Management
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--- Comment #167 from Bernhard Wiedemann
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