http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c2 --- Comment #2 from Per Jessen --- (In reply to Johannes Meixner from comment #1)

See https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue

Okay, good point. Printer model = Kyocera FS-C5015N. Connection = ipp://192.168.2.128:631/printers/Kyocera Drivers = (no files in /etc/cups/ppd). opensuse version = leap422.

When it happens for all PDFs only when printing from okular it is most likely an issue in okular or in whatever lower level tool or library that is called by okular to create its printing output.

I have sofar only noticed the issue when printing PDFs from Okular, at least two different ones. (one from libreoffice, one was an airline boarding pass). I have also noticed that the information presented in the window "System Settings->Printers->Kyocera" is missing some info when compared to the same on Leap421. I'll attach some screenshots in a minute. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c4 Per Jessen changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(per@computer.org) | --- Comment #4 from Per Jessen --- Created attachment 706466 --> http://bugzilla.opensuse.org/attachment.cgi?id=706466&action=edit opensuse Leap422 screenshot - system settings->printers->kyocera -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c6 --- Comment #6 from Per Jessen --- (In reply to Johannes Meixner from comment #5)

Without a PPD the print queue does "raw" printing, cf. https://en.opensuse.org/SDB:CUPS_in_a_Nutshell#.22raw.22 which means no filtering software is run on the system where the print queue is - instead the print job data from the printing application is sent directy as is to the printer device.

Okay. (I thought the driver set up on the CUPS server would be in the mix too).

Accordingly this issue is not an issue in the printing system (i.e. CUPS plus filters and printer drivers) but either an issue in the printing application or an issue in the printer device.

Given that other systems (openSUSE 12.3, 13.1, Leap421) work fine, it must mean it is a problem in the application. I guess I should try other applications too - Libreoffice for example.

I guess what looks like an a4 PDF (from okular) is not really A4 but a bit larger and then in the printer device it gets downscaled to get the whole content within the imageable area of the paper.

It is odd that the same happens to other (supposedly) A4-sized PDFs, from different producers: Libreoffice, Nitro Pro 10, PDF24 Creator and more.

See the documentation of your printer device how it behaves when it gets contant that does not fit within the imageable area of the paper and how you can adjust that printer device behaviour.

Because it works for other systems, I really don't want to start adjusting any of our printers. They're clearly working fine, except with Leap422. To get a PDF printed correctly, I only need to print the same PDF from a non-Leap422 desktop.

The crucial part is to find out whether or not the application's PostScript or PDF output that is submitted to CUPS for printing fits in the printable area of the particular printer.

In that article see in particular the section about

Debugging issues with "landscape printing"

It describes how you could get the actually imaged/printed area of a PostScript or PDF file by using the Ghostscript 'bbox' device that shows the actually used BoundingBox (and not whatever possibly wrong value a BoundingBox comment in the file or other things like that may tell).

Okay, sounds interesting. I'll try that. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c8 --- Comment #8 from Johannes Meixner --- You did not mention (or I overlooked it) that you use a CUPS server in between. Now I see the "printers" in your ipp://192.168.2.128:631/printers/Kyocera which indicates that 192.168.2.128 is a machine where a cupsd is running. In this case you need to inspect what arrives as print job data on your CUPS server (this should be the unchanged printing output from okular) and what the filtering results on that CUPS server i.e. what finally the printer device gets as input. Regarding what finally the printer device gets as input cf. "It always helps to simulate printout on a virtual generic PostScript printer" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue Because in your case your CUPS server and your printer print as expected from non-Leap-42.2 systems, I also think the root cause of this issue is what the printing application on Leap-42.2 systems submit as print job data. See "Test if what the application had submitted to CUPS seems to be correct" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c10 --- Comment #10 from Johannes Meixner --- Per Jessen, in particular check on your CUPS server whether or not the PDFs from Leap-42.2 are processed with the same filtering programs as other PDFs from non-Leap-42.2 systems. To see what filtering programs are run I use # grep PID /var/log/cups/error_log (with LogLevel debug"). -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 Otmar Stahl changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |O.Stahl@lsw.uni-heidelberg. | |de -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c15 Volker _ changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |volker@openbios.org --- Comment #15 from Volker _ --- Just ran into this. I have a couple of linux machines, Suse, Centos, Debian etc all printing via network to the same cups server, where the print queues and ppd reside. Only Okular on Opensuse 42.2 has this problem. Libreoffice, evince, pdf Plugin in Firefox print fine on 42.2. Okular prints fine on all other machines. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c17 Wolfgang Bauer changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wbauer@tmo.at Flags| |needinfo?(per@computer.org) --- Comment #17 from Wolfgang Bauer --- (In reply to Per Jessen from comment #16)

Problem persists with most recent updates. Okular 16.08.2

Erm, you changed the version to Leap 42.3, but that comes with Okular 17.04.2. So which one is it now? ;-) Anyway, your problem may be caused by https://bugs.kde.org/show_bug.cgi?id=383734, which should be fixed in 17.08.1. Have you tried that version already? (available in Tumbleweed and KDE:Applications) If not, I prepared testing packages for 42.2 or 42.3 with that fix applied: https://download.opensuse.org/repositories/home:/wolfi323:/branches:/OBS_Mai... Please report back whether that helps. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c19 Per Jessen changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(per@computer.org) | --- Comment #19 from Per Jessen --- It didn't have any effect, still roughly A5 size output. Just to make sure I tried the correct version : rpm -qi okular Name : okular Version : 16.08.2 Release : 2.8.1 Architecture: x86_64 Install Date: Tue 10 Oct 2017 10:43:50 CEST Group : Productivity/Office/Other Size : 5216882 License : GPL-2.0+ Signature : RSA/SHA256, Mon 09 Oct 2017 20:33:51 CEST, Key ID 3eb6fc6323312922 Source RPM : okular-16.08.2-2.8.1.src.rpm Build Date : Mon 09 Oct 2017 20:32:53 CEST Build Host : cloud121 Relocations : (not relocatable) Vendor : obs://build.opensuse.org/home:wolfi323 URL : https://okular.kde.org/ Summary : Document Viewer Description : Document viewing program; supports document in PDF, PS and many other formats. Distribution: home:wolfi323:branches:OBS_Maintained:okular / openSUSE_Leap_42.2_Update -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c21 Per Jessen changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Leap 42.2 |Leap 42.3 OS|openSUSE 42.2 |openSUSE 42.3 --- Comment #21 from Per Jessen --- See also bug#1054374 - although I change the print media size to A4, okular still prints on A5. I had not noticed that before. Is this simply about the wrong options being communicated? -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=1015478 http://bugzilla.opensuse.org/show_bug.cgi?id=1015478#c24 Fabian Vogt changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |NORESPONSE --- Comment #24 from Fabian Vogt --- (In reply to Fabian Vogt from comment #23)

(In reply to Fabian Vogt from comment #22)

...

https://phabricator.kde.org/D10974 (or https://phabricator.kde.org/D7949 and https://phabricator.kde.org/D7962) might fix this.

As a workaround, using qpdfview should work.

I did a backport of the first patch - please have a try with the new option in the print dialog: https://software.opensuse.org//download. html?project=home%3AVogtinator%3Aboo1015478&package=okular

No response - closing. If you want to have this fixed in Leap 15.1+, please try it and reopen. -- You are receiving this mail because: You are on the CC list for the bug.