[Bug 700596] New: Fail to load vmtoolsd after vmware up virtual hardware upgrade

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[Bug 757206] New: zypper in causes...

bugzilla_noreply＠novell.com

17 Jun 2011 17 Jun '11

12:38

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c0 Summary: Fail to load vmtoolsd after vmware up virtual hardware upgrade Classification: openSUSE Product: openSUSE 11.4 Version: Final Platform: i386 OS/Version: openSUSE 11.4 Status: NEW Severity: Major Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: k.slott@vink-slott.dk QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 I have at least 14 opensuse machines running in vmware. After upgrade from 11.2 to 11.4 I noticed that most of the machines did not run vmtools anymore. I found that the machines with working wmtools had not been "hardware updated" After cloning a working machine and performing a "Upgrade virtual hardware" this failed loading vmtoolsd as well. Machines with working "hardware" is running on "VM version: 4", after update vSphere shows "VM version: 7" Before updating OpenSUSE from 11.2 vmtools had no problem working on "VM hardware" Version 7 ( just verified by restoring a 11.2 machine from backup ) Reproducible: Always Steps to Reproduce: 1. Boot in VMware Actual Results: Starting vmtoolsd ... failed Expected Results: Starting vmtoolsd ... failed # vm kernel modules is loaded as expected: gqv604@mirror:~> lsmod | grep vm vmsync 3234 0 vmw_balloon 6184 0 vmblock 11378 1 v... # but no sign of vmtool gqv604@mirror:~> ps ax | grep vmto 4679 pts/0 S+ 0:00 grep vmto If I try to run /usr/bin/vmtoolsd by hand it exits immediately In /var/log/messages I found: Jun 17 14:29:10 mirror vmsvc[4735]: [ warning] [vmtoolsd] The vmsvc service needs to run inside a virtual machine. gqv604@mirror:~> uname -a Linux mirror 2.6.37.6-0.5-default #1 SMP 2011-04-25 21:48:33 +0200 i686 athlon i386 GNU/Linux gqv604@mirror:~> rpm -qf /usr/bin/vmtoolsd open-vm-tools-2011.05.27-0.3.3.i586 Our VMware vCenter Server is version 4.1.0 Build 345043 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

17 Jun 17 Jun

12:39

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c1 --- Comment #1 from Klaus Slott 2011-06-17 12:39:29 UTC --- he he Expected Results... Done -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

20 Jun 20 Jun

06:05

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c zj jia changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zjjia@novell.com AssignedTo|bnc-team-screening@forge.pr |prusnak@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

15:21

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c2 --- Comment #2 from Klaus Slott 2011-06-20 15:21:45 UTC --- I would like to add a little more info: This problem seems not to be related to 11.4 versus 11.2. I found a OpenSUSE 11.4 template a couples of months old. Unfortunately this is a 64 bit install, so this might differ from my previews report. But I can recreate the problem: After deploying this template - vmtoolsd works - until the machine is updated. I did a second deploy/update cycle with a lock on open-vm-tools and libvmtools0. After update this machine still have no problem running. Versions: vmtools:~ # rpm -qa libvmtools0 open-vm-tools open-vm-tools-2010.12.19-3.3.x86_64 libvmtools0-2010.12.19-3.3.x86_64 If I then release the locks and run zypper up another time - vmtoolsd fails with these packages: vmtools:~ # rpm -qa libvmtools0 open-vm-tools libvmtools0-2011.05.27-0.3.3.x86_64 open-vm-tools-2011.05.27-0.3.3.x86_64 Unfortunately I have no more time today - But as shown I am able to recreate the problem from templates now. Please advise if I can do any more testing to help. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21 Jun 21 Jun

17:32

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c3 Anders Norrbring changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |anders@norrbring.se --- Comment #3 from Anders Norrbring 2011-06-21 17:32:55 UTC --- I run VMware server 2 on a openSUSE 11.1 x86_64 host. When trying to run vmtoolsd in a 11.4 x86_64 guest it fails, in /var/log/messages I find this error line: Jun 21 19:11:40 hugo vmsvc[2609]: [ warning] [vmtoolsd] The vmsvc service needs to run inside a virtual machine. So apparently the guest doesn't recognize the VM as a virtual machine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

24 Mar 24 Mar

13:51

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c Pavol Rusnak changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |prusnak@opensuse.org AssignedTo|prusnak@suse.com |dimstar@opensuse.org -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:57

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c4 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |k.slott@vink-slott.dk --- Comment #4 from Dominique Leuenberger 2012-03-24 13:57:27 UTC --- Could you please verify if the version in Virtualization:VMware would work for you? We switched from the monthly devel snapshots to the 'stable' snapshots. (Currently 8.8.1) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:58

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c5 --- Comment #5 from Dominique Leuenberger 2012-03-24 13:58:33 UTC --- (In reply to comment #3)

...

I run VMware server 2 on a openSUSE 11.1 x86_64 host.

When trying to run vmtoolsd in a 11.4 x86_64 guest it fails, in /var/log/messages I find this error line:

Jun 21 19:11:40 hugo vmsvc[2609]: [ warning] [vmtoolsd] The vmsvc service needs to run inside a virtual machine.

So apparently the guest doesn't recognize the VM as a virtual machine.

That's only few surprising though: you run a old version of openSUSE on 'new' hardware.. in no way could the old open-vm-tools know about this (the way out would be either the new open-vm-tools as recommended above or using the vendor shipped version of the vmware-tools) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

25 Mar 25 Mar

07:12

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c6 --- Comment #6 from Klaus Slott 2012-03-25 07:11:57 UTC --- (In reply to comment #5)

...

you run a old version of openSUSE on 'new' hardware.. in no way could the old open-vm-tools know about this

Sorry, but it seems that someone where able to do so with the previous version: (In comment #0)

...

Before updating OpenSUSE from 11.2 vmtools had no problem working on "VM hardware" Version 7 ( just verified by restoring a 11.2 machine from backup )

Also note that this bug was reported before 12.1 was released, when 11.4 was state of the art. And that VMversion: 7 was released well before that. (In reply to comment #4)

...

Could you please verify if the version in Virtualization:VMware would work for you? Sure. Will try it tomorrow, when I get back to work.

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bugzilla_noreply＠novell.com

30 Mar 30 Mar

20:44

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c7 --- Comment #7 from Dominique Leuenberger 2012-03-30 20:44:20 UTC --- What does /usr/bin/vmware-checkvm give as output? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

19 Apr 19 Apr

11:49

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c8 Klaus Slott changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|k.slott@vink-slott.dk | --- Comment #8 from Klaus Slott 2012-04-19 11:49:41 UTC --- Created an attachment (id=486940) --> (http://bugzilla.novell.com/attachment.cgi?id=486940) Text dump from console (In reply to comment #7)

...

What does /usr/bin/vmware-checkvm give as output? abekat:~ # /usr/bin/vmware-checkvm ** INFO: HOSTINFO: CPUID hypervisor bit is set, but no hypervisor vendor signature is present ** (process:2381): DEBUG: VmCheck_IsVirtualWorld: detected non-VMware hypervisor (). Not running in a virtual machine.

(In reply to comment #4)

...

Could you please verify if the version in Virtualization:VMware would work for you? After update to version open-vm-tools-2011.05.27-0.3.3.x86_64 found in Virtualization:VMware I get:

VMware software version 6 (good) Also VMware is happy now and reports the system as "Unmanaged" (which is good, previously it read "Not installed") I do get a lot of noise on console on virtual machine though, which suggest that vmtools is not really happy. Please see attached: -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

2 May 2 May

17:45

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c9 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |k.slott@vink-slott.dk --- Comment #9 from Dominique Leuenberger 2012-05-02 17:45:49 UTC --- There were some updates for open-vm-tools (and affected packages) released for openSUSE 11.4 Please kindly test if this resolves also your problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

9 May 9 May

08:57

New subject: [Bug 700596] Fail to load vmtoolsd after vmware up virtual hardware upgrade

https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c10 Klaus Slott changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|k.slott@vink-slott.dk | Resolution| |FIXED --- Comment #10 from Klaus Slott 2012-05-09 08:57:28 UTC --- (In reply to comment #9)

...

There were some updates for open-vm-tools (and affected packages) released for openSUSE 11.4

Please kindly test if this resolves also your problem.

open-vm-tools-2012.8.8.1-32.1.x86_64 with kernel vmware-guest-kmp-*-2012.8.8.1_k2.6.37.6_0.11-32.1 from openSUSE-11.4-Updates works without any problems. Thank you. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 700596] New: Fail to load vmtoolsd after vmware up virtual hardware upgrade

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