[Bug 556397] New: System freezes randomly esp. while playing multimedia

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bugzilla_noreply＠novell.com

18 Nov 2009 18 Nov '09

01:10

http://bugzilla.novell.com/show_bug.cgi?id=556397#c0 Summary: System freezes randomly esp. while playing multimedia Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Critical Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: badshah400@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- Created an attachment (id=328050) --> (http://bugzilla.novell.com/attachment.cgi?id=328050) System log (/var/log/messages) User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4 I have installed openSUSE 11.2 from the dvd and am using GNOME with multimedia packages from Packman/videolan repositories. Sometimes my system freezes badly for about half a minute to a minute with severe load on cpu usage. Keyboard entries or mouse clicking does not work, but as the system comes back to normal after the freeze up, all the keyboard and mouse events entered during the freezing suddenty bring up corresponding items (e.g. right click menu comes up although I had right-clicked during the freezing up). Though I am not entirely sure about it, I feel it is during interaction with multimedia that the problem might be occuring (e.g. during thumbnailing video files, or during playing back videos, etc.) This has severely affected my experience with 11.2 so far. Reproducible: Sometimes Steps to Reproduce: 1. 2. 3. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 Nov 18 Nov

21:54

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397#c1 --- Comment #1 from Atri Bhattacharya 2009-11-18 21:54:42 UTC --- I think it is not only when playing multimedia, this happend today while starting yast-package-manager today with no other app running in the background that could be using media files. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 Nov 20 Nov

07:35

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c shuang qiu changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sqiu@novell.com AssignedTo|bnc-team-screening@forge.pr |bnc-team-gnome@forge.provo. |ovo.novell.com |novell.com Severity|Critical |Normal -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22 Nov 22 Nov

01:02

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c2 --- Comment #2 from Atri Bhattacharya 2009-11-22 01:02:36 UTC --- I dont know if this might help but the following messages are seen to recur in /var/log/messages every time the lockups happen ---------------------------------- Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704106] ata5: SWNCQ:qc_active 0x3F3 defer_bits 0x40C last_issue_tag 0x9 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704109] dhfis 0x3F3 dmafis 0x70 sdbfis 0xC Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704129] ata5: ATA_REG 0x40 ERR_REG 0x0 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704138] ata5: tag : dhfis dmafis sdbfis sacitve Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704150] ata5: tag 0x0: 1 0 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704160] ata5: tag 0x1: 1 0 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704170] ata5: tag 0x4: 1 1 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704180] ata5: tag 0x5: 1 1 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704190] ata5: tag 0x6: 1 1 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704199] ata5: tag 0x7: 1 0 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704209] ata5: tag 0x8: 1 0 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704219] ata5: tag 0x9: 1 0 0 1 Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704244] ata5.00: exception Emask 0x0 SAct 0x7ff SErr 0x0 action 0x6 frozen Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704269] ata5.00: cmd 60/08:00:f5:fc:a7/00:00:26:00:00/40 tag 0 ncq 4096 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704272] res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704294] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704312] ata5.00: cmd 60/28:08:ad:03:c8/00:00:28:00:00/40 tag 1 ncq 20480 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704315] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704336] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704353] ata5.00: cmd 60/08:10:97:34:b9/00:00:06:00:00/40 tag 2 ncq 4096 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704356] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704377] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704400] ata5.00: cmd 60/20:18:bf:bf:b9/00:00:06:00:00/40 tag 3 ncq 16384 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704403] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704424] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704442] ata5.00: cmd 60/10:20:dd:03:c8/00:00:28:00:00/40 tag 4 ncq 8192 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704445] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704466] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704483] ata5.00: cmd 60/28:28:f5:03:c8/00:00:28:00:00/40 tag 5 ncq 20480 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704486] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704507] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704524] ata5.00: cmd 60/08:30:25:04:c8/00:00:28:00:00/40 tag 6 ncq 4096 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704527] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704548] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704566] ata5.00: cmd 60/10:38:fd:1b:c9/00:00:28:00:00/40 tag 7 ncq 8192 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704568] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704589] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704607] ata5.00: cmd 60/80:40:ed:41:c9/00:00:28:00:00/40 tag 8 ncq 65536 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704610] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704631] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704648] ata5.00: cmd 60/78:48:7d:42:c9/00:00:28:00:00/40 tag 9 ncq 61440 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704651] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704672] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704689] ata5.00: cmd 60/20:50:15:41:81/00:00:26:00:00/40 tag 10 ncq 16384 in Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704692] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704713] ata5.00: status: { DRDY } Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704731] ata5: hard resetting link Nov 22 06:17:43 linux-jj7a kernel: [ 4238.704740] ata5: nv: skipping hardreset on occupied port Nov 22 06:17:43 linux-jj7a kernel: [ 4239.008086] ata5: SATA link up 3.0 Gbps (SStatus 123 SControl 300) Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123401] ata5.00: configured for UDMA/133 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123429] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123442] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123454] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123465] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123477] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123489] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123500] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123512] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123523] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123535] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123546] ata5.00: device reported invalid CHS sector 0 Nov 22 06:17:43 linux-jj7a kernel: [ 4239.123586] ata5: EH complete Nov 22 06:19:48 linux-jj7a gnomesu-pam-backend: The gnome keyring socket is not owned with the same credentials as the user login: /tmp/keyring-0FG1Pk/socket Nov 22 06:19:48 linux-jj7a gnomesu-pam-backend: gkr-pam: couldn't unlock 'login' keyring: 255 Nov 22 06:19:49 linux-jj7a gnomesu-pam-backend: pam_env(gnomesu-pam:setcred): non-alphanumeric key 'alias aumix=padsp aumix' in /etc/environment', ignoring Nov 22 06:19:49 linux-jj7a gnomesu-pam-backend: pam_env(gnomesu-pam:setcred): non-alphanumeric key 'alias sox=padsp sox' in /etc/environment', ignoring Nov 22 06:19:49 linux-jj7a gnomesu-pam-backend: pam_env(gnomesu-pam:setcred): non-alphanumeric key 'alias timidity=timidity -Oe' in /etc/environment', ignoring ------------------------------- -- 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01:05

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c3 --- Comment #3 from Atri Bhattacharya 2009-11-22 01:04:53 UTC --- Created an attachment (id=328840) --> (http://bugzilla.novell.com/attachment.cgi?id=328840) dmesg output Dmesg output attached. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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01:58

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c4 --- Comment #4 from Atri Bhattacharya 2009-11-22 01:57:58 UTC --- Looks like a similar bug at bugzilla.kernel.org http://bugzilla.kernel.org/show_bug.cgi?id=14171 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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24 Nov 24 Nov

00:51

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c5 Magnus Boman changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |captain.magnus@opensuse.org Component|Basesystem |Kernel AssignedTo|bnc-team-gnome@forge.provo. |kernel-maintainers@forge.pr |novell.com |ovo.novell.com --- Comment #5 from Magnus Boman 2009-11-24 00:51:06 UTC --- Assigning to kernel team -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:13

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c6 --- Comment #6 from Atri Bhattacharya 2009-11-24 09:13:44 UTC --- Just some follow-up I thought might be important:- 1.Tested with both the kernel-desktop (installed by default) and kernel-default and the problem happens with both. 2.Tested with root partition formatted with both ext4 and ext3, and the problem occurs in both cases. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Nov 25 Nov

21:08

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium CC| |jeffm@novell.com AssignedTo|kernel-maintainers@forge.pr |teheo@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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26 Nov 26 Nov

01:08

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c7 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |badshah400@gmail.com --- Comment #7 from Tejun Heo 2009-11-26 01:08:20 UTC --- Does kernel parameter "sata_nv.swncq=0" make any difference? Can you please attach the output of "smartctl -a /dev/sda"? Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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01:52

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c8 --- Comment #8 from Atri Bhattacharya 2009-11-26 01:51:56 UTC --- Created an attachment (id=329567) --> (http://bugzilla.novell.com/attachment.cgi?id=329567) Output of smartctl -a /dev/sda -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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02:00

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c9 Atri Bhattacharya changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|badshah400@gmail.com | --- Comment #9 from Atri Bhattacharya 2009-11-26 02:00:09 UTC --- I have attached the output from smartctl in the above comment. Haven't tried the sata_nv.swncq=0 since I am not quite sure how to do that, please help. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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02:07

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c10 --- Comment #10 from Tejun Heo 2009-11-26 02:07:10 UTC --- Hmmm.... Nothing really stands out from the smartctl output. Can you please do the followings? 1. Boot, run smartctl -a and record the output. 2. Trigger the hang, run smartctl again and record the output. 3. Attach both outputs here. As for the kernel parameter, you can specify it at the boot loader prompt. After boot, there's OS selection menu which has input entry near the bottom of the screen. Just append sata_nv.swncq=0 there and hit enter. Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:55

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c11 --- Comment #11 from Atri Bhattacharya 2009-11-26 18:55:40 UTC --- Created an attachment (id=329705) --> (http://bugzilla.novell.com/attachment.cgi?id=329705) smartctl -a /dev/sda immediately after booting -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:56

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c12 --- Comment #12 from Atri Bhattacharya 2009-11-26 18:56:27 UTC --- Created an attachment (id=329706) --> (http://bugzilla.novell.com/attachment.cgi?id=329706) smartctl -a /dev/sda immediately after recovering from freeze -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:57

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c13 --- Comment #13 from Atri Bhattacharya 2009-11-26 18:57:33 UTC --- I have attached the two outputs of smartctl -a /dev/sda at boot and after freeze. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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27 Nov 27 Nov

03:32

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c14 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |badshah400@gmail.com --- Comment #14 from Tejun Heo 2009-11-27 03:32:44 UTC --- Okay, UDMA CRC error got incremented. I think the following is what's going on. * Transmission error occurs. Host doesn't record transmission problems in SError so probably the direction which has problem is from host to device. This increments the UDMA_CRC error count. * FIS transmission should be retried or the device should try to renegotiate the connection if something doesn't work but the command execution simply hangs and the controller doesn't notice that there's a link problem. This isn't supposed to happen but unfortunately does happen on certain configurations, especially with older controllers and devices. * Command eventually times out and EH resets the link. The drive for some reason aborts SET_MAX issued during device recovery (it's okay). The abort is recorded in the error log. So, the root cause is transmission glitch. Transmission glitches aren't too uncommon in SATA and, in better working configurations, things like this are immediately reported to the driver and recovery happens quickly but it unfortunately leads to timeouts on your configuration. Please try "libata.force=1.5Gbps" and then "libata.force=noncq" and see whether the problem goes away. Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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03:51

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c15 --- Comment #15 from Atri Bhattacharya 2009-11-27 03:51:39 UTC --- Just to clarify, I should try booting with libata.force=1.5Gbps and libata.force=noncq separately and in both cases see if the problem occurs, right? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:07

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c16 --- Comment #16 from Tejun Heo 2009-11-27 04:07:12 UTC --- Yeap, please first try 1.5Gbps. Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:08

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c17 --- Comment #17 from Atri Bhattacharya 2009-11-27 04:08:44 UTC --- Just tried, problem occurs with 1.5Gbps also. Will be trying noncq now. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:16

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c18 --- Comment #18 from Tejun Heo 2009-11-27 04:16:51 UTC --- Can you please attach output of dmesg with 1.5Gbps specified? Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:45

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c19 Atri Bhattacharya changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|badshah400@gmail.com | --- Comment #19 from Atri Bhattacharya 2009-11-27 04:45:41 UTC --- Created an attachment (id=329723) --> (http://bugzilla.novell.com/attachment.cgi?id=329723) dmesg output with libata.force=1.5Gbps -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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30 Nov 30 Nov

03:10

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c20 --- Comment #20 from Atri Bhattacharya 2009-11-30 03:10:22 UTC --- libata.force=noncq seems to help. Haven't had the problem since using it. Will update as soon as the problem recurs. Otherwise I guess I will have to keep using libata.force=noncq hereafter for my system. Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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1 Dec 1 Dec

01:27

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c21 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |badshah400@gmail.com --- Comment #21 from Tejun Heo 2009-12-01 01:27:41 UTC --- The 1.5Gbps forcing didn't get applied due to a quirk in sata_nv driver. Anyways, the most common root cause of this sort of problem is power related. It's weird but it happens quite often. For some reason, using NCQ makes it easier for power issues to propagate as SATA link layer problems which in turn can lock up some firmwares or controllers. So, I suggest testing the system with a different power supply. Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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2 Dec 2 Dec

06:13

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c22 Atri Bhattacharya changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|badshah400@gmail.com | --- Comment #22 from Atri Bhattacharya 2009-12-02 06:13:38 UTC --- (In reply to comment #21)

...

The 1.5Gbps forcing didn't get applied due to a quirk in sata_nv driver. Anyways, the most common root cause of this sort of problem is power related. It's weird but it happens quite often. For some reason, using NCQ makes it easier for power issues to propagate as SATA link layer problems which in turn can lock up some firmwares or controllers. So, I suggest testing the system with a different power supply.

Thanks.

I have two questions:- 1. I have been using the same power-supply for a long time. There were no problems with any of openSUSE's earlier releases (used 10.3,11.0,11.1 and now 11.2). Why with 11.2 should the problem crop up if it is related to the power-supply? 2. I am presently using libata.force=noncq until I get another power-supply. I have not had the problem since using this parameter. Am I right in interpreting your above comment to mean that there might be some disadvantages of using this option, and that I am better off not using it even temporarily? Thank you. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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06:21

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c23 --- Comment #23 from Tejun Heo 2009-12-02 06:21:15 UTC --- Hello, (In reply to comment #22)

...

1. I have been using the same power-supply for a long time. There were no problems with any of openSUSE's earlier releases (used 10.3,11.0,11.1 and now 11.2). Why with 11.2 should the problem crop up if it is related to the power-supply?

I really don't know. The thing is that that part of kernel remained about the same between 11.1 and 11.2 and more than half of this type of problems eventually turned out to be power problem, so that is my first hunch but I of course could be wrong.

...

2. I am presently using libata.force=noncq until I get another power-supply. I have not had the problem since using this parameter. Am I right in interpreting your above comment to mean that there might be some disadvantages of using this option, and that I am better off not using it even temporarily?

You won't be using NCQ but for desktop usage the difference isn't noticeable. You're not noticing any difference, right? Thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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06:52

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

http://bugzilla.novell.com/show_bug.cgi?id=556397 http://bugzilla.novell.com/show_bug.cgi?id=556397#c24 --- Comment #24 from Atri Bhattacharya 2009-12-02 06:52:43 UTC --- (In reply to comment #23)

...

I really don't know. The thing is that that part of kernel remained about the same between 11.1 and 11.2 and more than half of this type of problems eventually turned out to be power problem, so that is my first hunch but I of course could be wrong.

I will test out the system with a new power-supply as soon as possible and let you know.

...

You won't be using NCQ but for desktop usage the difference isn't noticeable. You're not noticing any difference, right?

No, I have not noticed any difference yet. I have noticed some slowing down of number-crunching using Mathematica but that might not be related to the present issue at all. For the present, i.e. until a new power-supply solves the issue completely, I will continue to use libata.force=noncq then. Thanks for all your help in this regard. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Apr 25 Apr

21:38

New subject: [Bug 556397] System freezes randomly esp. while playing multimedia

https://bugzilla.novell.com/show_bug.cgi?id=556397 https://bugzilla.novell.com/show_bug.cgi?id=556397#c26 Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |NORESPONSE --- Comment #26 from Jeff Mahoney 2011-04-25 21:38:15 UTC --- No update came. Closing as NORESPONSE. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 556397] New: System freezes randomly esp. while playing multimedia

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