[Bug 271749] New: Installation Bug
https://bugzilla.novell.com/show_bug.cgi?id=271749 Summary: Installation Bug Product: openSUSE 10.2 Version: Final Platform: i386 OS/Version: Other Status: NEW Severity: Blocker Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: amuller@alum.mit.edu QAContact: jsrain@novell.com When I try to install openSUSE 10.2 by booting the supplied DVD, the installation stalls after following lines: Loading Installation System (76280 kB) - 100% starting hald...ok starting syslogd (logging to /dev/tty4)... When I disable the SCSI subsystem in the BIOS of my Dell Precision 650 PC (leaving the ATA subsystem active), I have no problems with the installation. Alas I absolutely need my SCSI disk! Alberic -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |amuller@alum.mit.edu ------- Comment #1 from mhorvath@novell.com 2007-05-07 07:43 MST ------- After obtaining those messages, please switch to another tty and attach your /var/log/messages, boot.msg, output of 'hwinfo' and your yast logs (http://en.opensuse.org/Bugs/YaST). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|amuller@alum.mit.edu | Resolution| |WONTFIX ------- Comment #2 from mhorvath@novell.com 2007-05-17 07:46 MST ------- Please reopen the bug if you can provide the needed information, thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 amuller@alum.mit.edu changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|WONTFIX | ------- Comment #3 from amuller@alum.mit.edu 2007-05-23 09:34 MST ------- I was away for a few days, so sorry for the delay in replying. I am not sure that I can supply you with a "y2logs" because the system was being installed, and there is nothing on the target partition. So I do not see how I can get to input a shell command. I am a Linux newbie, so may be you can help? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |amuller@alum.mit.edu ------- Comment #4 from mhorvath@novell.com 2007-05-24 06:47 MST ------- You should be able to switch to another tty, e.g. 6, by hitting Ctrl+Alt+F6. Then you'll need a external storage device, e.g. a flash disk. Plug it in and mount using this command: mount /dev/XX /mnt , where XX might be sda, sdb, sdc etc. + number e.g. sda1 or sda2 or sdb1 and so on (type 'mount /dev/sd' and press Tab to see available devices). Now you are able to write data to your flash disk, it's mounted in /mnt directory. So, copy the logs in there by typing: cp -r /var/log /mnt . Now all the logs are on your flash disk. Before plugging it out type: eject /dev/XX (XX is the sd + something + number, as before). Please switch also to tty4 (Ctrl+Alt+F4) and take a photo of it, there should be syslogd logs. And that's all :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 ------- Comment #5 from mhorvath@novell.com 2007-05-24 07:02 MST ------- While the flash disk is mounted, please type also 'hwinfo > /tmp/hwinfo' and 'cp /tmp/hwinfo /mnt'. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 ------- Comment #6 from amuller@alum.mit.edu 2007-05-26 07:43 MST ------- Created an attachment (id=142424) --> (https://bugzilla.novell.com/attachment.cgi?id=142424&action=view) Screen Photos from installation failure I tried your suggestion of switching to tty6: it did not work. I then switched to tty4 during the installation process and took two screen photos (tt4Begin.jpg and tty4Crash.jpg). I also enclose the insCrash.jpg photo from the default terminal during the installation. Note that I could not issue any of the suggested command because the system did not respond once crashed - Alberic -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |kernel-maintainers@forge.provo.novell.com |screening@forge.provo.novell| |.com | Severity|Blocker |Critical Status|NEEDINFO |NEW Info Provider|amuller@alum.mit.edu | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749 jeffm@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel- |hare@novell.com |maintainers@forge.provo.nove| |ll.com | Summary|Installation Bug |Oops in mptspi_dv_renegotiate_work -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=271749#c7
Hannes Reinecke
https://bugzilla.novell.com/show_bug.cgi?id=271749
User hare@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=271749#c8
--- Comment #8 from Hannes Reinecke
https://bugzilla.novell.com/show_bug.cgi?id=271749
User hare@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=271749#c9
Hannes Reinecke
participants (1)
-
bugzilla_noreply@novell.com