[Bug 432340] New: Hotplug automount of external USB device fails - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 432340] New: Hotplug automount of external USB device fails

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bugzilla_noreply＠novell.com

4 Oct 2008 4 Oct '08

18:06

https://bugzilla.novell.com/show_bug.cgi?id=432340 Summary: Hotplug automount of external USB device fails Product: openSUSE 11.1 Version: Beta 2 Platform: i686 OS/Version: SuSE Other Status: NEW Severity: Normal Priority: P5 - None Component: Mobile Devices AssignedTo: zoz@novell.com ReportedBy: lee_matheson@hotmail.com QAContact: qa@suse.de Found By: --- On openSUSE-11.1 beta2 the hotplug auto mounting of an external USB NTFS formatted hard drive failed to produce any dialog box. This was with the KDE-3.5.10 desktop. With openSUSE-11.0 (kde-3.5.9) on this PC, a dialog box does pop up, although on the 10.3 PC, the work around noted in http://en.opensuse.org/NTFS-3g page ( cd /sbin; sudo ln -s mount.ntfs-3g mount.ntfs ) was necessary. I have not (yet) tried that work around on the 11.1 beta2 PC. On the 11.1 beta2 partition, yyping "fdisk -l" indicated the internal hard drive on the PC had partitions hda1 to hda7 and the external USB drive was sda1. This was strange to me, as the hdax nomenclature does not appear to be consistent with the libata behaviour I had seen on openSUSE-10.3 and 11.0. A manual mount point at /home/lee/data was created on the openSUSE-11.1 beta2 test PC, and the external USB formatted drive was successfully manually mounted with: mount -t ntfs-3g -o rw,uid=1000,gid=100,umask=0022 /dev/sda1 /home/lee/data The external USB drive was then accessible with konqueror. lsusb gives this detail on the external USB drive: Bus 003 Device 010: ID 0bc2:3000 Seagate RSS LLC (Its a seagate free agent 500 GByte drive formatted as NTFS). dmesg output (illustrating unsuccessful automount, and then final successful manual mount effort) is located here: http://pastebin.be/14129 While manually mounting an external drive is second nature to an experienced Linux user, it is a difficult task for newbies and users not familiar with terminal commanding. I recommend this be fixed. I'll try a KDE-4.1.2 automount next. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

4 Oct 4 Oct

18:29

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c1 --- Comment #1 from Lee Matheson 2008-10-04 12:29:22 MDT --- I unplugged the external USB drive and logged out of kde-3.5.10 and logged back in as a different suer, with KDE-4.1.2. I then plugged the external USB (NTFS formatted) hard drive in, and I obtained the same anomalous behaviour. No hot plug automounting (no dialog box). Drive showed up on "fdisk -l" and was successfully manually mounted with similar konsole command to above. Once external drive manually mounted, I was able to access it with dolphin file manager. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:44

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c2 --- Comment #2 from Lee Matheson 2008-10-04 12:44:28 MDT --- As a further check, with external USB NTFS formatted hard drive not connected, I plugged in a 4GByte VFAT formatted memory stick. The memory stick was successfully auto hot plug mounted with no problem as /media/disk (assigned from /dev/sda1 ) [as opposed to the external USB NTFS formatted hard drive, which was not hotplug mounted ] . Again, the PC's internal drive partitions were mounted at boot as hda1 to hda7 and external memory stick mounted as /dev/sda1. Output of lsusb for external 4GByte memory stick: Bus 003 Device 013: ID 0930:6545 Toshiba Corp. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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8 Oct 8 Oct

18:35

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 Christian Zoz changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|zoz@novell.com |dkukawka@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:36

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User zoz@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c3 Christian Zoz changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zoz@novell.com Status|NEW |NEEDINFO Info Provider| |lee_matheson@hotmail.com --- Comment #3 from Christian Zoz 2008-10-08 12:36:15 MDT --- Lee, would you please attach the output of 'lshal'? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

14 Oct 14 Oct

08:33

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c6 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |lee_matheson@hotmail.com --- Comment #6 from Danny Kukawka 2008-10-14 02:33:56 MDT --- Please attach the output to this bug and not to an external source. The output isn't available under the link! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

15 Oct 15 Oct

13:04

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P4 - Low -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17 Oct 17 Oct

09:09

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c7 --- Comment #7 from Danny Kukawka 2008-10-17 03:09:12 MDT --- Ping! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

12:12

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c8 --- Comment #8 from Danny Kukawka 2008-10-17 06:12:05 MDT --- What prints polkit-auth at konsole if you are logged in as user. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

19 Oct 19 Oct

12:49

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c9 --- Comment #9 from Lee Matheson 2008-10-19 06:49:50 MDT --- Created an attachment (id=246429) --> (https://bugzilla.novell.com/attachment.cgi?id=246429) lshal output run on openSUSE-11.1 beta2 lshal output run on openSUSE-11.1 beta2 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

13:07

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c10 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|lee_matheson@hotmail.com | --- Comment #10 from Lee Matheson 2008-10-19 07:07:40 MDT --- Created an attachment (id=246430) --> (https://bugzilla.novell.com/attachment.cgi?id=246430) output of polkit-auth on openSUSE-11.1 beta2 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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1 Nov 1 Nov

19:04

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c11 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |lee_matheson@hotmail.com --- Comment #11 from Danny Kukawka 2008-11-01 13:04:24 MDT --- Was the output of lshal with the disk attached to the machine? If not, attach a updated log. If the external USB drive was attached, please follow: http://en.opensuse.org/HAL#HAL_crashes_or_hangs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Nov 10 Nov

18:51

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c12 --- Comment #12 from Danny Kukawka 2008-11-10 11:51:15 MST --- Any news? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14 Nov 14 Nov

19:19

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c13 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|lee_matheson@hotmail.com | Resolution| |NORESPONSE --- Comment #13 from Danny Kukawka 2008-11-14 12:19:29 MST --- No answer since 14 days, close the bug now. Feel free to reopen if you can provide the requested information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16 Nov 16 Nov

20:39

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c14 --- Comment #14 from Lee Matheson 2008-11-16 13:39:36 MST --- Created an attachment (id=252515) --> (https://bugzilla.novell.com/attachment.cgi?id=252515) lshal with external drive attached on openSUSE-11.1 beta5 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:42

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c15 --- Comment #15 from Lee Matheson 2008-11-16 13:42:02 MST --- Created an attachment (id=252516) --> (https://bugzilla.novell.com/attachment.cgi?id=252516) lshal with no external drive attached on openSUSE-11.1 beta5. Apologies for slowness in reply. Apologies for slow reply. I've since installed openSUSE-11.1 beta5. It has same problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:43

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c16 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lee_matheson@hotmail.com Status|RESOLVED |REOPENED Resolution|NORESPONSE | --- Comment #16 from Lee Matheson 2008-11-16 13:43:37 MST --- I've provided two attachments above, both run on openSUSE-11.1 beta5: * lshal with external hard drive * lshal with no external hard drive. Apologies again for my slow reply. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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26 Nov 26 Nov

16:47

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c17 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |lee_matheson@hotmail.com --- Comment #17 from Danny Kukawka 2008-11-26 09:47:19 MST --- Remove the device from the machine. Start 'lshal -m' on a konsole, attach the device to the machine, wait some seconds. Attach the output from the konsole to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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29 Nov 29 Nov

11:15

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User psikodad@gmx.de added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c18 Dominik Platz changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |psikodad@gmx.de --- Comment #18 from Dominik Platz 2008-11-29 04:15:40 MST --- looks very similar to bug https://bugzilla.novell.com/show_bug.cgi?id=442178, which is one of the "most annoying bug" of beta5 and wasn't fixed in RC1. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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1 Dec 1 Dec

18:46

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c19 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED Info Provider|lee_matheson@hotmail.com | --- Comment #19 from Lee Matheson 2008-12-01 11:46:45 MST --- I think this might be the same as https://bugzilla.novell.com/show_bug.cgi?id=442178 Anyway, on openSUSE-11.1 RC1 (on same PC) running KDE4 I obtain this: ===================== kde4@stonehenge01:~> lshal -m Start monitoring devicelist: ------------------------------------------------- 19:42:58.264: usb_device_bc2_3000_____________9QG10HLZ added 19:42:58.386: usb_device_bc2_3000_____________9QG10HLZ_if0 added 19:42:58.468: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host added 19:42:59.349: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0 added 19:42:59.388: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0_scsi_device_lun0 added 19:43:04.670: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0_scsi_device_lun0_scsi_generic added 19:43:04.722: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0_scsi_device_lun0_scsi_generic removed 19:43:04.827: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host removed 19:43:04.907: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0_scsi_device_lun0 removed 19:43:04.914: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0 removed 19:43:04.966: usb_device_bc2_3000_____________9QG10HLZ_if0 removed 19:43:04.997: usb_device_bc2_3000_____________9QG10HLZ removed 19:43:05.045: usb_device_bc2_3000_____________9QG10HLZ added 19:43:08.680: usb_device_bc2_3000_____________9QG10HLZ_if0 added 19:43:08.762: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host added 19:43:09.677: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0 added 19:43:09.716: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0_scsi_device_lun0 added 19:43:15.998: usb_device_bc2_3000_____________9QG10HLZ_if0_scsi_host_0_scsi_device_lun0_scsi_generic added 19:43:16.284: storage_serial_Seagate_FreeAgentDesktop_9QG10HLZ_0_0 added 19:43:16.453: volume_uuid_06B46BABB46B9C45 added -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:57

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c20 --- Comment #20 from Lee Matheson 2008-12-01 11:57:45 MST --- Reference comment #19, I get same output in konsole from "lshal -m" in KDE-3.5.10 under openSUSE 11.1 RC1. I'm happy to close this reference bug report https://bugzilla.novell.com/show_bug.cgi?id=442178 and have that bug report track this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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2 Dec 2 Dec

14:59

New subject: [Bug 432340] Hotplug automount of external USB device fails

https://bugzilla.novell.com/show_bug.cgi?id=432340 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=432340#c21 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #21 from Danny Kukawka 2008-12-02 07:59:22 MST --- If this was about ntfs-3g automount, which fails, this is a duplicate of 442178 which is fixed in git- If this is about no dialog popping up if the device is attached, it's a KDE problem. HAL detects the volume correctly (as ntfs, with all needed info as it looks to me) and announce the volume also via dbus as you can see in lshal -m. If this is the second one, feel free to reopen and reassign to KDE. Otherwise I close the bug now as FIXED. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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