[Bug 207707] New: Installation fails, harddetection not correct
https://bugzilla.novell.com/show_bug.cgi?id=207707 Summary: Installation fails, harddetection not correct Product: openSUSE 10.2 Version: Alpha 4 Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: alexmuc@gmail.com QAContact: jsrain@novell.com I am from germany, so sorry for my english. Hope you understand my problem. I have an new pc with an gigabyte P965 DS3 Mainboard and an Intel Dual Core 2 Duo E6600 Chip. I start the setup from suse and select the 64 version/or 32 bit. The Installation CD/DVD boots fine. But after detecting usb Firewire and yast2 opens the error comes that I should enter the Installation CD/DVDD or the drive is not detected. I so can not install the suse. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 cthiel@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alexmuc@gmail.com ------- Comment #1 from cthiel@novell.com 2006-09-25 05:05 MST ------- Which version of SUSE are you installing? Please try the latests development version (openSUSE 10.2 alpha4, next week: alpha5), as we won't fix 10.1 in that area. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 alexmuc@gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|alexmuc@gmail.com | ------- Comment #2 from alexmuc@gmail.com 2006-09-26 14:42 MST ------- I have the final versions of 10.0 and 10.1. I also tried to download the 10.2 Alpha 4. Allways the same problem. I thnnk there is an problem with the chipset or tith detecting the hardware. Installing of other OS are possible. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 cthiel@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |alexmuc@gmail.com ------- Comment #3 from cthiel@novell.com 2006-09-27 04:02 MST ------- Please provide logs/debug information as per http://en.opensuse.org/Bugs --> please try the latests 10.2 alpha4 for testing! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #4 from alexmuc@gmail.com 2006-09-28 06:02 MST ------- Sorry its not possible to get this files. There is something I make wrong. I am very new at linux and try my best. The first Installation fails and say me the error when yast starts that die CD7DVD is not inside or the device not active. Then I press enter. I come to the Yast Main Menu. Now I try to press SHIFT+F8 to get the files (hope its right ?). But nothing happens on this press. The only combination which is running is STRG+ALT+F) and I am in an console. There I try "save y2logs /tmp/y2logs.tgz". After this the error "lsh: command save not found" is comming. Whats wrong ? How can I get the files you need ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #5 from cthiel@novell.com 2006-10-02 04:09 MST ------- The command is called "save_y2logs", notice the "_". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #6 from alexmuc@gmail.com 2006-10-02 15:56 MST ------- Sorry I can not get the logs. When I press shift+F8 nothing happens I get not the prompt to save the logs. I can only use ALT+STRG+F9 to get a shell. When I enter there the save_y2logs command there comes command not found lsh:. Nothing other is possible. I change the directory to /var/log/yast2 and the directory is empty. There are no logfiles too. So let me try to discribe you again when the error appears. I start from cd a new installation. After detecting firewire and usb a installation screen appears and there comes the error. Is the installation screen which fails maybe not yast2 ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 aj@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |yast2-maintainers@suse.de |screening@forge.provo.novell| |.com | Status|NEEDINFO |NEW Info Provider|alexmuc@gmail.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 locilka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alexmuc@gmail.com ------- Comment #7 from locilka@novell.com 2006-10-13 07:27 MST ------- Well, according the YaST bugreporting howto http://en.opensuse.org/Bugs/YaST the directory name is /var/log/YaST2/ and if you start the installation, there just must be something :) Please, use the Ctrl+Alt+F2 then type: cd /var/log/YaST2/ then type: ls there really must be something... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #8 from alexmuc@gmail.com 2006-10-13 15:14 MST ------- I download today the 10.2 alpha 5 DVD and tried it. Sorry but its absolout impossible to press ctrl+alt F2. Try it many times, nothing happens. Only ctrl+alt F3, or F4 and F8 are possible. Nothing else. And when I try your commands in F8 the directory is empty which you mean. On F3 are localhost set ... done. On F4 some errors and massages with firewire. And on F1 screen that the cd/dvd drive can not be mounted. Sorry there is really no possibilty to get the files. Is it possible that I do something before. The yast programm runs not completly I think. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 locilka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|yast2-maintainers@suse.de |mvidner@novell.com Status|NEEDINFO |NEW Info Provider|alexmuc@gmail.com | ------- Comment #9 from locilka@novell.com 2006-10-18 09:26 MST ------- In this case, I'm afraid, I can't do anything. Reassigning to yast2-hardware-detection maintainer but he might close it as WONTFIX (meaning CANTFIX). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 mvidner@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alexmuc@gmail.com ------- Comment #10 from mvidner@novell.com 2006-10-18 09:58 MST ------- YaST or not: YaST is the main installation program which runs in graphical mode by default but also has a text mode interface with the same dialog layout. Before YaST starts, there is Linuxrc, a text mode program which has a single menu in the middle of the screen. Console switching: If you are in a text console already, use Alt-F1, Alt-F2 to switch between consoles. Alt-F7 switches to graphical mode. If you are in graphical mode, use Ctrl-Alt-F1, Ctrl-Alt-F2. (Ctrl is named Strg on German keyboards) Logs: it only makes sense to look at YaST logs if YaST gets to start at all. Here I suspect that it is actually not the case and that you get stuck in Linuxrc already. Concerning console 2 (Alt-F2), try getting there _before_ confirming the error message with Enter. Linuxrc has a strange habit of killing that console afterwards. Anyway: does the error come from YaST or Linuxrc? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 alexmuc@gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|alexmuc@gmail.com | ------- Comment #11 from alexmuc@gmail.com 2006-10-18 11:34 MST ------- Yes you are right, the install allready fails at linuxrc. On ALT+F1 is the error message window from linuxrc. ALT+F2 do not start and nothing happens. On ALT+F3 and ALT+F4 some messages. On ALT+F3 there is a message that the cd device can not start. I think the problem to detect it. What can I do ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 mvidner@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mvidner@novell.com AssignedTo|mvidner@novell.com |snwint@novell.com Status|ASSIGNED |NEW ------- Comment #12 from mvidner@novell.com 2006-10-18 12:00 MST ------- Steffen, the maintainer of linuxrc, could help. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 snwint@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alexmuc@gmail.com ------- Comment #13 from snwint@novell.com 2006-10-19 03:14 MST ------- Likely a driver problem. Alex, go to console 9 (Alt-F9) and run 'hwinfo --storage' there. It will list all the storage controllers. Look for 'Driver Info' lines and verify that the modules mentioned there have been loaded ('cat /proc/modules' - or look at console 3). If you have a controller without Driver Info, I'll need the Vendor & Device IDs from that entry. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #14 from vkhaitan@gmail.com 2006-11-03 07:45 MST ------- I think, suse engineers should have been immediately understood the reason of the problem, because there has been so much of the noise of lack of jmicron support in linux kernel. DVD is not recognised because pata_jmicron is not loaded. So it should be closed as duplicate of #216165. It is my problem too. Sorry to say, but kubuntu edgy efty has full support of jmicron support, not even minor glitch with it. Also, not onle at setup time, but after system has installed, DVD is not recognised even after loading pata_jmicron manually. udev should have created /dev mountpoints of it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #15 from alexmuc@gmail.com 2006-11-08 11:40 MST ------- Yes it really seems that is the same problem. Which the hints of the developers I can find something out. But your soloution seems to be the problem. I am very unkown with linux and can not solve the probleme. I like suse, but I can not install it. So I know try ubuntu eggy ands its runs fine and the installation is fine and no problems or erros appears. Hope the suse developers fix this problem very soon too. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 snwint@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|snwint@novell.com |kernel-maintainers@forge.provo.novell.com Status|NEEDINFO |NEW Info Provider|alexmuc@gmail.com | ------- Comment #16 from snwint@novell.com 2006-11-09 04:12 MST ------- To sum the above up: pata_jmicron should work for your hardware but doesn't. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #17 from alexmuc@gmail.com 2006-11-25 08:23 MST ------- Yes thats right ! Its an Gigabyte 965P DS3 Mainboard. I try the RC1 of 10.2 today. Same problem and bug not fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #19 from alexmuc@gmail.com 2006-11-29 08:57 MST ------- Thank you Antares for your hint. But I am non professional linux worker and do not know how I can do you you mean. I can only chenge the bios settings but the other one I do not know how. I think suse is an linux distribution for the non professional users and then it should work automatically. So I hope they would fix it. In the RC1 is it not fixed or resolved. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED ------- Comment #20 from gregkh@novell.com 2006-11-29 17:20 MST ------- Should be fixed in the RC3 release. Please reopen this is it is not the case. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #21 from alexmuc@gmail.com 2006-12-04 02:36 MST ------- Oh whats this ? Now I get an message that 10.2 is mastered. I never get an message that I can download RC3, RC4 or RC5. And now the 10.2 is finished ? I Can not find any download of the RCs. Whats up ? Is there now no possiblity that I chech if my bug is now fixed ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #22 from alexmuc@gmail.com 2006-12-08 06:56 MST ------- This bug is unfortunatly not fixed in the GM DVD i386. I tried at now. Th hint with AHCI in Bios and load pata-jmicron does work fine. But there is an bug in the set. When I enter the module menu there is allready an + at the module. But the cd drives are not activated. So I start this modul again manally and it works fine. There must be something wrong. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 suse-beta@cboltz.de changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | ------- Comment #23 from suse-beta@cboltz.de 2006-12-10 17:37 MST ------- (In reply to comment #22)
This bug is unfortunatly not fixed in the GM DVD i386. [...]
(In reply to comment #20)
Should be fixed in the RC3 release. Please reopen this is it is not the case.
(is it really that hard to click "reopen"?) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #24 from alexmuc@gmail.com 2006-12-12 09:32 MST ------- No it isnt ! But my personally opion is, that opensuse is an userfriendly and easy to use linux distribution and get its name because it is easy to install too. And so it would better when such things would run automatacilyy. I think many non professional user would give up at this time. And it is not problem which I have only. In other distributions of linux this thing runs allready very fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 lmb@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |alexmuc@gmail.com ------- Comment #25 from lmb@novell.com 2007-01-09 11:51 MST ------- Does the problem go away when you boot the system with maxcpus=0 or acpi=off? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #26 from alexmuc@gmail.com 2007-01-31 16:00 MST ------- Okay I tried it out. No more succed. When I add maxcpus=0 the bootprocess of setup from dvd stops by the message "Loading ata_piix". Nothing happens. When I add acpi=off the system boot stops earlier. The last Message is "NET: Registering protocol family 2" and the setup boot stops and nothing happens. :-( Sorry -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 teheo@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED ------- Comment #28 from teheo@novell.com 2007-02-25 10:15 MST ------- Okay, now I see it. This is interaction between a bit of weirdness in the jmicron controller and how yast selects modules to load. JMB363 controller has two SATA ports and one PATA port. They can be configured in quite a number of different ways but Linux uses only one setting. The two SATA ports are configured as ahci controller residing in PCI function 0 and the PATA port is configured as SFF-compliant (bog standard) IDE controller residing in PCI function 1. So, the controller has two PCI functions BUT they still have the same PCI ID. For example, on my machine. 03:00.0 Class 0104: 197b:2363 (rev 03) 03:00.1 Class 0101: 197b:2363 (rev 03) But, the .0 can only be driven by ahci while .1 by pata_jmicron. Currently, init_one()'s of both ahci and pata_jmicron check the function number and fail with -ENODEV if they're being called on the wrong function number. IOW, both ahci and pata_jmicron claim to support 197b:2363 but ahci fails on function 1 while pata_jmicron fails on function 0. yast is capable of listing all possible drivers for a device and falls back to the next one if the higher priority one fails, but the above peculiarity of JMB controllers seem to confuse it. It correctly lists ahci and pata_jmicron at the top of supported drivers list for both function 0 and function 1, and tries to load ahci as the first choice. ahci successfully attaches to function 0 and module load succeeds. At that point, probably because the module got successfully loaded, yast doesn't fall back to pata_jmicron for function 1. This problem can be fixed in two ways. 1. Fix ahci and pata_jmicron such that they load only for the correct class code - RAID for ahci, IDE for pata_jmicron. I'll make a patch for this and push it upstream. This makes the driver selection more conventional and yast should be happy with it. 2. Fix yast such that it falls back to the next driver if there is any device which doesn't get associated with currently loaded drivers. This can be tested by looking at /sys/devices/blahblah/drivers symlink. IMHO, both #1 and #2 should happen. Who do I poke for #2? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #29 from teheo@novell.com 2007-02-26 04:45 MST ------- Upstream patches submitted and pending review. http://thread.gmane.org/gmane.linux.ide/16359 I'll commit it to cvs as soon as consensus is established on the approach. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 ------- Comment #30 from teheo@novell.com 2007-03-12 12:06 MST ------- Created an attachment (id=123905) --> (https://bugzilla.novell.com/attachment.cgi?id=123905&action=view) Combined JMB device match update ACKed in upstream. Attaching combined patch here. Patch will be committed soon. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=207707 teheo@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |DUPLICATE ------- Comment #31 from teheo@novell.com 2007-03-13 02:56 MST ------- Patch submitted upstream. Closing this one as duplicate of bug #224784. *** This bug has been marked as a duplicate of bug 224784 *** -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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