[Bug 786107] New: Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

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bugzilla_noreply＠novell.com

22 Oct 2012 22 Oct '12

09:28

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c0 Summary: Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192 Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Normal Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: james.jobanputra@googlemail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:15.0) Gecko/20100101 Firefox/15.0 On plugging the modem in, the applet shows that it is connected. Using the configuration wizard, the correct APN is selected (Uganda --> Orange --> Default). Network activation fails. Using wvdial with correct init strings in /etc/wvdial.conf (attached) works. Reproducible: Always Steps to Reproduce: 1. Plug in modem 2. Configure using applet 3. Activation fails Actual Results: Network activation fails Expected Results: Connection to mobile network -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

1 Nov 1 Nov

03:16

New subject: [Bug 786107] Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c Jiaying ren changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jren@novell.com AssignedTo|bnc-team-screening@forge.pr |bnc-team-gnome@forge.provo. |ovo.novell.com |novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

08:43

New subject: [Bug 786107] Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c1 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |dimstar@opensuse.org InfoProvider| |james.jobanputra@googlemail | |.com --- Comment #1 from Dominique Leuenberger 2012-11-01 08:42:58 UTC --- James, Thank you for your report. Unfortunately, the mentioned attachment (wvdial.conf) did not make into the bug report. Also, what version of mobile-broadband-provider-info package do you have installed? (this is the package used to provide the needed info to NM about the various providers). In the latest version, the provider is configured with: <provider> <name>Orange</name> <gsm> <network-id mcc="641" mnc="14"/> <apn value="orange.ug"> <plan type="postpaid"/> <usage type="internet"/> </apn> </gsm> </provider> Do you have a chance to verify MCC, MNC and APN values? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

08:49

New subject: [Bug 786107] Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c2 --- Comment #2 from Dominique Leuenberger 2012-11-01 08:49:49 UTC --- (Just as a side note, Orange Uganda published this blog about linux connectivity: http://www.orange.ug/mobile-plans/iew-linux.php ) The APN name is correct and, from other info gathered, the MCC and MNC values should be right as well. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:26

New subject: [Bug 786107] Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c3 --- Comment #3 from James Jobanputra 2012-11-01 09:26:02 UTC --- (In reply to comment #1)

...

James,

Thank you for your report. Unfortunately, the mentioned attachment (wvdial.conf) did not make into the bug report.

Also, what version of mobile-broadband-provider-info package do you have installed? (this is the package used to provide the needed info to NM about the various providers).

In the latest version, the provider is configured with:

<provider> <name>Orange</name> <gsm> <network-id mcc="641" mnc="14"/> <apn value="orange.ug"> <plan type="postpaid"/> <usage type="internet"/> </apn> </gsm> </provider>

Do you have a chance to verify MCC, MNC and APN values?

OK, my /etc/wvdial.conf: [Dialer Defaults] Init1 = ATZ Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 Init3 = AT+CGDCONT=1 Modem Type = USB Modem Baud = 460800 New PPPD = yes Modem = /dev/ttyACM0 ISDN = 0 Phone = *99# Password = foo Username = bar Stupid Mode = 1 Installed mobile-broadband-provider-info version is 20120614-1.1.1 That APN is correct, but I am not sure about the postpaid plan. I do not know how one would check the MCC and MNC. Is it of note that none of these details are required to connect? I am being billed correctly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

18 Nov 18 Nov

11:07

New subject: [Bug 786107] Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c4 James Jobanputra changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|james.jobanputra@googlemail | |.com | --- Comment #4 from James Jobanputra 2012-11-18 11:07:25 UTC --- Remove NEEDINFO tag. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21 Nov 21 Nov

14:15

New subject: [Bug 786107] Gnome NetworkManager fails to connect to Orange Uganda mobile network using ZTE MF192

https://bugzilla.novell.com/show_bug.cgi?id=786107 https://bugzilla.novell.com/show_bug.cgi?id=786107#c5 --- Comment #5 from James Jobanputra 2012-11-21 14:15:03 UTC --- Here is the /var/log/NetworkManager output: Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> Activation (ttyACM0) starting connection 'Orange Default' Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> Activation (ttyACM0) starting connection 'Orange Default' Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> (ttyACM0): device state change: disconnected -> prepare (reason 'none') [30 40 0] Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> (ttyACM0): device state change: disconnected -> prepare (reason 'none') [30 40 0] Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) scheduled... Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) scheduled... Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) started... Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) started... Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) complete. Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) complete. Sep 13 14:04:52 James-Netbook NetworkManager[802]: <warn> GSM connection failed: (32) Unknown error Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> (ttyACM0): device state change: prepare -> failed (reason 'unknown') [40 120 1] Sep 13 14:04:52 James-Netbook NetworkManager[802]: <warn> Activation (ttyACM0) failed. Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <warn> GSM connection failed: (32) Unknown error Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> (ttyACM0): device state change: prepare -> failed (reason 'unknown') [40 120 1] Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <warn> Activation (ttyACM0) failed. Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> (ttyACM0): device state change: failed -> disconnected (reason 'none') [120 30 0] Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> (ttyACM0): device state change: failed -> disconnected (reason 'none') [120 30 0] Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: <info> (ttyACM0): deactivating device (reason 'none') [0] Sep 13 14:04:52 James-Netbook NetworkManager[802]: <info> (ttyACM0): deactivating device (reason 'none') [0] Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: nm_system_iface_set_up: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: nm_system_iface_set_up: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: NetworkManager[802]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed Sep 13 14:04:52 James-Netbook NetworkManager[802]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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