[Bug 826481] New: Attempting to hibernate Dell Precision M6500 crashes system
https://bugzilla.novell.com/show_bug.cgi?id=826481 https://bugzilla.novell.com/show_bug.cgi?id=826481#c0 Summary: Attempting to hibernate Dell Precision M6500 crashes system Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: x86-64 OS/Version: openSUSE 12.3 Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: rlk@alum.mit.edu QAContact: qa-bugs@suse.de Found By: --- Blocker: --- Created an attachment (id=545378) --> (http://bugzilla.novell.com/attachment.cgi?id=545378) lsmod output User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:21.0) Gecko/20100101 Firefox/21.0 Attempting to hibernate my Dell M6500 consistently results in a system crash. The screen goes to the "snapshotting system", and then immediately blanks, the capslock and one of the other LEDs flash for maybe 5 seconds, and the system powers off without having saved state. I usually do this via KDE, but it happens also if I run it by hand. Reproducible: Always Steps to Reproduce: 1.Suspend from the KDE applet or acpi command 2.Watch system crash 3. Actual Results: System crashes without saving state. Expected Results: System should save state. uname -a output: Linux rlk-mobile.rlk 3.7.10-1.16-desktop #1 SMP PREEMPT Fri May 31 20:21:23 UTC 2013 (97c14ba) x86_64 x86_64 x86_64 GNU/Linux -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #1 from Robert Krawitz
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--- Comment #2 from Robert Krawitz
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--- Comment #3 from Robert Krawitz
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Robert Krawitz
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--- Comment #4 from Robert Krawitz
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Jeff Mahoney
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Borislav Petkov
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--- Comment #6 from Robert Krawitz
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--- Comment #7 from Borislav Petkov
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--- Comment #8 from Robert Krawitz
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--- Comment #9 from Borislav Petkov
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--- Comment #10 from Robert Krawitz
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--- Comment #11 from Borislav Petkov
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--- Comment #12 from Robert Krawitz
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Jeff Mahoney
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--- Comment #14 from Robert Krawitz
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--- Comment #15 from Borislav Petkov
The most obvious thing to do would be to start by booting single user and trying to suspend from there.
Whatever helps to narrow this down. Right now we have no idea where the issue happens. What you could also do is go through the different suspend test modes in Documentation/power/basic-pm-debugging.txt and report. That same file also explains how to do logging with, say firewire, as this is what you have. Alternatively, you can use netconsole: Documentation/networking/netconsole.txt
Note that the Precision laptops are classified as "mobile workstations", and are not typically consumer products.
What does this have to do with anything? HTH. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #16 from Robert Krawitz
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--- Comment #17 from Borislav Petkov
Since suspend works fine, any particular suggestions?
Documentation/power/basic-pm-debugging.txt, section a) especially. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #18 from Robert Krawitz
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--- Comment #19 from Robert Krawitz
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--- Comment #20 from Borislav Petkov
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--- Comment #21 from Robert Krawitz
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Borislav Petkov
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Borislav Petkov
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