[Bug 956467] New: Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 956467] New: Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

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bugzilla_noreply＠novell.com

24 Nov 2015 24 Nov '15

13:33

http://bugzilla.suse.com/show_bug.cgi?id=956467 Bug ID: 956467 Summary: Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.1 Hardware: Other OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem Assignee: bnc-team-screening@forge.provo.novell.com Reporter: hkuehnemund@suse.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Issue: Dual boot setup, Windows 7 (installed first) and a new Leap 42.1 installation next to it on an t440p in a docking station. In Windows, keyboard and mouse (wireless through Logitech Unify USB dongle) work fine as well as camera and fingerprint scanner When booting into Leap (using restart and selecting Leap 42.1 in Grub), things continue to work fine. When booting into Windows again (using restart and selecting Windows 7 in Grub), keyboard and mouse don't work any longer as well as camera and fingerprint scanner. Looking at the device list in windows, all those devices are not available. Rebooting Windows enables them again. Expected result: Leap does not mess up with internal devices like USB (e.g. for wireless keyboard) when booting into Windows after being on Leap. This did not happen with openSUSE13.2 which was installed before Leap was applied (using a fresh installation, no update whatsoever). I know this sounds very strange. I'm in Nuremberg office 2.2.18, so feel free to pass by and we can take a look together. -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

24 Nov 24 Nov

13:44

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c1 --- Comment #1 from Hannes Kühnemund --- Created attachment 657152 --> http://bugzilla.suse.com/attachment.cgi?id=657152&action=edit Screenshot of device list, before and after booting into LEAP -- You are receiving this mail because: You are on the CC list for the bug.

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13:49

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 Hannes Kühnemund changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |oneukum@suse.com -- You are receiving this mail because: You are on the CC list for the bug.

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15:40

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c2 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |trenn@suse.com --- Comment #2 from Oliver Neukum --- Sounds like an ACPI issue -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

16 Dec 16 Dec

10:43

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c3 --- Comment #3 from Hannes Kühnemund --- So I tried it again, booted into Leap 42.1 and did "zypper up" to ensure a state of the art system with Kernel 4.1.13-5-default #1 SMP PREEMPT Thu Nov 26 16:35:17 UTC 2015 (49475c3) x86-64. Interestingly, when booting into this kernel and then back to Windows, the issue is gone. So this is good news. The bad news is, that Leap 42.1 froze during reboot, I could see tty1 on both screens (laptop as well as external one attached through docking station). Had to press power button a couple of seconds to get the machine to reboot. Any suggestion how to handle this new issue? -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

25 Dec 25 Dec

14:14

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c4 --- Comment #4 from Hannes Kühnemund --- So false alarm, the issue is still there. Leap disables all ACPI devices when booting into Windows the next time. Quite a bummer for LEAP tbh. -- You are receiving this mail because: You are on the CC list for the bug.

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15:40

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c5 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hkuehnemund@suse.com Flags| |needinfo?(hkuehnemund@suse. | |com) --- Comment #5 from Oliver Neukum --- (In reply to Hannes Kühnemund from comment #4)

So false alarm, the issue is still there. Leap disables all ACPI devices when booting into Windows the next time. Quite a bummer for LEAP tbh.

Is this a regression from 13.2? Could you test vanilla KOTD? -- You are receiving this mail because: You are on the CC list for the bug.

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7 Jan 7 Jan

07:10

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c6 Hannes Kühnemund changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(hkuehnemund@suse. | |com) | --- Comment #6 from Hannes Kühnemund --- (In reply to Oliver Neukum from comment #5)

Is this a regression from 13.2?

Definitely, it was working when 13.2 was running.

Could you test vanilla KOTD?

Where can I find it? -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

09:17

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c7 --- Comment #7 from Oliver Neukum --- (In reply to Hannes Kühnemund from comment #6)

(In reply to Oliver Neukum from comment #5)

...
Could you test vanilla KOTD?

Where can I find it?

http://kernel.suse.com/branches/vanilla -- You are receiving this mail because: You are on the CC list for the bug.

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09:18

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |CONFIRMED -- You are receiving this mail because: You are on the CC list for the bug.

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09:50

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 Chenzi Cao changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|bnc-team-screening@forge.pr |oneukum@suse.com |ovo.novell.com | -- You are receiving this mail because: You are on the CC list for the bug.

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4 Feb 4 Feb

09:14

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c8 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Flags| |needinfo?(trenn@suse.com) --- Comment #8 from Oliver Neukum --- Thomas, any ideas? -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

10:37

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c9 Thomas Renninger changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(trenn@suse.com) | --- Comment #9 from Thomas Renninger ---

Thomas, any ideas? Not really. Sounds really nasty...

Trying out different kernels sounds like a good idea. First find out whether it has to do with the kernel version at all: A 13.2 kernel on Leap should verify that. This is cumbersome, but I have no other idea as well. You could also try one of these boot paraemeters (from kernel sources, Documentation/kernel-parameters.txt): reboot= [KNL] Format (x86 or x86_64): [w[arm] | c[old] | h[ard] | s[oft] | g[pio]] \ [[,]s[mp]#### \ [[,]b[ios] | a[cpi] | k[bd] | t[riple] | e[fi] | p[ci]] [[,]f[orce] Where reboot_mode is one of warm (soft) or cold (hard) or gpio, reboot_type is one of bios, acpi, kbd, triple, efi, or pci, reboot_force is either force or not specified, reboot_cpu is s[mp]#### with #### being the processor to be used for rebooting. Hm, does the platform support UEFI? If yes, is it used? If supported, but not used, I'll try UEFI. ... -- You are receiving this mail because: You are on the CC list for the bug.

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9 Feb 9 Feb

11:45

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c10 --- Comment #10 from Hannes Kühnemund --- (In reply to Oliver Neukum from comment #5)

Could you test vanilla KOTD?

So I installed the Kernel of the day from http://kernel.suse.com/branches/vanilla. I actually had two of them running, one from last week and one from today I did not boot into Windows in between them, the laptop was suspended over the weekend. I cannot really tell if the current situation was caused by the KOTD, but Windows does start anymore when selecting it from the grub list. All it shows the some greenish horizontal lines, probably the content from the frame buffer. Pressing F8 to get into the Windows Safe Boot menu doesn't work either. So Windows is now broken and I need to reinstall it (or at least try to repair with a Windows DVD). Oliver, so the offer to give the laptop to you for further analysis is currently on hold. -- You are receiving this mail because: You are on the CC list for the bug.

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10 Feb 10 Feb

09:10

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|oneukum@suse.com |trenn@suse.com -- You are receiving this mail because: You are on the CC list for the bug.

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12:58

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c12 --- Comment #12 from Hannes Kühnemund --- (In reply to Hannes Kühnemund from comment #10)

So Windows is now broken and I need to reinstall it (or at least try to repair with a Windows DVD).

I had a backup of my entire disk and dd'ed all partitions back to disk. Windows is now operational again. I then upgraded the BIOS from version 2.18 (2013) to 2.34 (most recent one) in hope of resolving some of those ACPI things. And now it gets interesting with the latest BIOS. The bad news is, that Windows still does not recognize ACPI devices after Leap was running before. Sometimes (unfortunately not reproducible), which is new, Windows automatically reboots before the password prompt. The worse news is, that Leap now faces the same issue after Windows was running before. No USB devices found, e.g. lsusb hangs forever and prevents a shutdown. -- You are receiving this mail because: You are on the CC list for the bug.

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15 Feb 15 Feb

14:42

New subject: [Bug 956467] Booting Leap 42.1 disables USB, Camera and finger scanner when booting into Windows the next time

http://bugzilla.suse.com/show_bug.cgi?id=956467 http://bugzilla.suse.com/show_bug.cgi?id=956467#c13 Hannes Kühnemund changed: What |Removed |Added ---------------------------------------------------------------------------- Status|CONFIRMED |RESOLVED Resolution|--- |INVALID --- Comment #13 from Hannes Kühnemund --- I'm closing this one. My Lenovo T440p seems to have many other problems, so it is safe to assume that this machine is not exemplary for other Lenovo T440p models running LEAP 42.1. If the same bug is opened by someone else, I'm happy to assist with testing if necessary. -- You are receiving this mail because: You are on the CC list for the bug.

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