[Bug 402581] New: Installing OpenSuse 11. 0 misdetects the LCD and fixing the misdetection makes it worse

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bugzilla_noreply＠novell.com

22 Jun 2008 22 Jun '08

18:04

https://bugzilla.novell.com/show_bug.cgi?id=402581 Summary: Installing OpenSuse 11.0 misdetects the LCD and fixing the misdetection makes it worse Product: openSUSE 11.0 Version: Final Platform: i586 OS/Version: Other Status: NEW Severity: Blocker Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: aacid@kde.org QAContact: jsrain@novell.com Found By: Other Installing OpenSuse 11.0 in my laptop detected the screen as 800x600 10", i clicked on 800x600 and choose 1024x768 and clicked on 10" and clicked on 15" After doing that, i continued installation. When having X on screen i was only seeing a part of the X window. Manually removing Option "PreferredMode" "800x600" from the "Monitor" Section on xorg.conf solved the problem, but a non knowledgeable normal user would have just uninstalled OpenSuse and installed something else. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

22 Jun 22 Jun

18:26

New subject: [Bug 402581] Installing OpenSuse 11. 0 misdetects the LCD and fixing the misdetection makes it worse

https://bugzilla.novell.com/show_bug.cgi?id=402581 User aacid@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c1 --- Comment #1 from Albert Astals Cid 2008-06-22 12:26:29 MDT --- Created an attachment (id=223613) --> (https://bugzilla.novell.com/attachment.cgi?id=223613) hwinfo --gfx -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:26

New subject: [Bug 402581] Installing OpenSuse 11. 0 misdetects the LCD and fixing the misdetection makes it worse

https://bugzilla.novell.com/show_bug.cgi?id=402581 User aacid@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c2 --- Comment #2 from Albert Astals Cid 2008-06-22 12:26:58 MDT --- Created an attachment (id=223614) --> (https://bugzilla.novell.com/attachment.cgi?id=223614) hwinfo --monitor -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19:43

New subject: [Bug 402581] Installing OpenSuse 11. 0 misdetects the LCD and fixing the misdetection makes it worse

https://bugzilla.novell.com/show_bug.cgi?id=402581 Stephan Binner changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |sndirsch@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

23 Jun 23 Jun

00:55

New subject: [Bug 402581] Installing OpenSuse 11. 0 misdetects the LCD and fixing the misdetection makes it worse

https://bugzilla.novell.com/show_bug.cgi?id=402581 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Installation |SaX2 QAContact|jsrain@novell.com |qa@suse.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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01:00

New subject: [Bug 402581] sax2/yast2-x11:Value for "PreferredMode" option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c3 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |aacid@kde.org Summary|Installing OpenSuse 11.0 misdetects the LCD and |sax2/yast2-x11:Value for "PreferredMode" option |fixing the misdetection makes it worse |not adjusted --- Comment #3 from Stefan Dirsch 2008-06-22 19:00:25 MDT --- Can you reproduce this issue also by running 'sax2 -r' or does this occur only during installation? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:31

New subject: [Bug 402581] sax2/yast2-x11:Value for "PreferredMode" option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User aacid@kde.org added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c4 Albert Astals Cid changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|aacid@kde.org | --- Comment #4 from Albert Astals Cid 2008-06-23 03:31:09 MDT --- sax2 -r misdetects the monitor and resolution, but changing the monitor to 1024x768 makes it work correctly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:42

New subject: [Bug 402581] yast2-x11:Value for "PreferredMode" option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c5 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ms@novell.com AssignedTo|sndirsch@novell.com |jdsn@novell.com Summary|sax2/yast2-x11:Value for "PreferredMode" option|yast2-x11:Value for "PreferredMode" option not |not adjusted |adjusted --- Comment #5 from Stefan Dirsch 2008-06-23 03:42:32 MDT --- Ok. So it only happens during installation, but not when running sax2 afterwards. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:08

New subject: [Bug 402581] yast2-x11:Value for "PreferredMode" option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User jdsn@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c6 J. Daniel Schmidt changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jdsn@novell.com AssignedTo|jdsn@novell.com |ms@novell.com Severity|Blocker |Major --- Comment #6 from J. Daniel Schmidt 2008-06-23 11:08:20 MDT --- (In reply to comment #5 from Stefan Dirsch)

...

Ok. So it only happens during installation, but not when running sax2 afterwards.

No, it always happens, Stefan. In comment #4 Albert says sax2 -r misdetects the monitor. So it is a hardware issue, if the display returns wrong data on its own resolution. In yast2-x11 the PreferredMode setting is not handled at all; this setting is computed automatically in sax2. Marcus: in modules/detect/Resolution.pm:193 this setting is computed. Here is the place for an exception _if_ it should be handled with a configuration tool. But as it is an Intel 855 chip I'd rather suggest to use 855resolution to correct the settings in the bios, just as it is done with various Laptops so far (I know that you added an exception for the Samsung X20 series laptops). Could you please take over - you are the sax expert. Lowering to "major", as this is definitely no "blocker". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:23

New subject: [Bug 402581] sax2: value for PreferredMode option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c7 Marcus Schaefer changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Major |Normal Status|NEW |NEEDINFO Info Provider| |sndirsch@novell.com Summary|yast2-x11:Value for "PreferredMode" option not |sax2: value for PreferredMode option not |adjusted |adjusted --- Comment #7 from Marcus Schaefer 2008-06-23 15:23:56 MDT --- I'm sorry I don't understand. I was told it is important that sax2 set the PreferredMode to the first item of the resolution list. This is done during detection phase in modules/detect/Resolution.pm:193 and in the GUI api/monitor.cpp:1186 so maybe the code in monitor.cpp hasn't worked ? but for me it works -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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24 Jun 24 Jun

07:10

New subject: [Bug 402581] sax2: value for PreferredMode option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c8 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sndirsch@novell.com Status|NEEDINFO |ASSIGNED Info Provider|sndirsch@novell.com | --- Comment #8 from Stefan Dirsch 2008-06-24 01:10:51 MDT ---

...

I'm sorry I don't understand. I was told it is important that sax2 set the PreferredMode to the first item of the resolution list.

.. which is absolutely correct. The issue here is that PreferredMode value is not adjusted to the new settings. I understood, that this only happens during installation and not with SaX2 (see comment #4). Therefore I reassigned it to Jens Daniel. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:03

New subject: [Bug 402581] sax2: value for PreferredMode option not adjusted

https://bugzilla.novell.com/show_bug.cgi?id=402581 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c9 Marcus Schaefer changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|ms@novell.com |jdsn@novell.com Status|ASSIGNED |NEW --- Comment #9 from Marcus Schaefer 2008-06-24 05:03:37 MDT --- sax2 sets the value at initial detection and adapts it via the GUI. I have tested it and it worked. During my tests I found several other severe problems which makes me really think nobody has tested sax2 ;) I have created patches for all problems I found but the Preferred mode setup worked I'm pretty sure if the yast2-x11 module hasn't been adapted it will not set the PreferredMode along with a possible change of the resolution so this definitly should be addressed in the ycp/perl code in yast reassigned to maintainer -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:06

New subject: [Bug 402581] sax2: value for PreferredMode option not adjusted in yast2-x11

https://bugzilla.novell.com/show_bug.cgi?id=402581 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|sax2: value for PreferredMode option not |sax2: value for PreferredMode option not |adjusted |adjusted in yast2-x11 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:44

New subject: [Bug 402581] sax2: value for PreferredMode option not adjusted in yast2-x11

https://bugzilla.novell.com/show_bug.cgi?id=402581 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=402581#c12 Marcus Schaefer changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|ms@novell.com | --- Comment #12 from Marcus Schaefer 2008-06-24 10:44:44 MDT --- why do we post comments privately now ?? * the not detected monitor has nothing to do with the PreferredMode setup. The monitor information is obtained from hwinfo (DDC probing) if there is no data the default framebuffer console settings are used (most often 800x600) * I'm sorry for not informing you earlier about this PreferredMode change but the x11 setup during installation is a unique code which uses libsax but has its own workflow so changes in the sax2 GUI are not directly related to yast2. As long as I maintained the code I've tested the sax2 GUI and the yast2 x11 setup separately and this bug turns out that nobody from Alpha to RC has changed the resolution during the installation process which would have disclose this bug in the sax2 GUI I adapt the preferred mode to the first resolution selected when the configuration is about to be saved: if (saxCard.getCardDriver() != "fbdev") { saxDesktop.setColorDepth ( display->getColorDepth() ); saxDesktop.setPreferredMode ( display->getResolution().at(0) ); } you can do exactly the same thing in yast2-x11 in the perl code with the libsax perl binding when saving the configuration -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Jun 25 Jun

08:57

New subject: [Bug 402581] yast2-x11: value for PreferredMode option not adjusted in yast2-x11

https://bugzilla.novell.com/show_bug.cgi?id=402581 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sndirsch@novell.com Summary|sax2: value for PreferredMode option not |yast2-x11: value for PreferredMode option not |adjusted in yast2-x11 |adjusted in yast2-x11 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.