[Bug 331747] New: Shutdown Hang
https://bugzilla.novell.com/show_bug.cgi?id=331747 Summary: Shutdown Hang Product: openSUSE 10.3 Version: Final Platform: x86 OS/Version: openSUSE 10.3 Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: loner.tech@gmail.com QAContact: qa@suse.de Found By: Customer Created an attachment (id=176738) --> (https://bugzilla.novell.com/attachment.cgi?id=176738) mainboard information as shown by sisoft snadra While shutting down the pc OpenSUSE 10.3 freezes and these three lines are shown at the bottom: The System will be halted immediately Master Resource Control : runlevel 0 has been reached Skipped services in runlevel 0 : SuSEfirewall2_setup Hardware information is attached in a notepad file. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Julian Medina
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Greg Kroah-Hartman
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Imran Haider
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Aniruddha *
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--- Comment #19 from Julian Medina
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--- Comment #23 from Julian Medina
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Peter Nuechter
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Julian Medina
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--- Comment #26 from david rankin
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david rankin
Created an attachment (id=181744) --> (https://bugzilla.novell.com/attachment.cgi?id=181744) [details] Hardware Info, Toshiba P35-S629
The same problem occurs on the Toshiba Satellite P35. However, the Toshiba hangs of reboot (before the initial shutdown completes) but will shutdown. So this is the same symptoms applied to reboot instead of sd.
NOTE: my e-mail is now drankinatty@suddenlinkmail.com. The cox account is inactive and I can't find where to change it on bugzilla.novell.com. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Russ Fineman
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Somebody Luxemburg
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--- Comment #31 from Peter Nuechter
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https://bugzilla.novell.com/show_bug.cgi?id=331747#c33 Peter Liebe
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--- Comment #34 from Julian Medina
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--- Comment #38 from Julian Medina
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--- Comment #53 from Julian Medina
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alain ratelle
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--- Comment #60 from Greg Kroah-Hartman
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--- Comment #61 from Julian Medina
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--- Comment #64 from Julian Medina
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Hans Meier
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--- Comment #83 from Sven-Thorsten Dietrich
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--- Comment #85 from Greg Kroah-Hartman
Created an attachment (id=185591) --> (https://bugzilla.novell.com/attachment.cgi?id=185591) [details] This patch resolved the problem in the RT Kernel, by backing out hunk from 2.6.22.10
Hm, that kind of makes sense. Can anyone build their own kernel and try this change out? It will be a day or so before I can get a test kernel out for this due to travel issues... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #86 from Greg Kroah-Hartman
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--- Comment #92 from Jaroslav Resler
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--- Comment #93 from Julian Medina
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Sven-Thorsten Dietrich
Sven, your change might work for the people who are suddenly seeing a regression, as it just reverts a .10 patch that was added to try to _fix_ this issue :(
I found this as regression after updating SLE-RT to .10, via bisect, so it definitely tripped up RT. Usually when things like this show up in RT, and sporadically in other Kernels, a race is to blame.
For the others, this problem has always been there, and I thought that the patch would help fix it. I'll back it out upstream, which should fix it for one class of people, but for the original group, no such luck...
I actually need to be near the machines to test this (to see if it powers down). I added Ken Johnson, who now has the 8-way Intel where I first saw the issue (although it also affected an AMD box, iirc). Maybe Ken can install a current 10.3 RPM on the Intel and see if it powers down. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #95 from Greg Kroah-Hartman
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--- Comment #96 from Greg Kroah-Hartman
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--- Comment #98 from Julian Medina
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--- Comment #99 from Russ Fineman
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Greg Kroah-Hartman
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--- Comment #102 from Julian Medina
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--- Comment #106 from pedro marquina
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--- Comment #108 from Russ Fineman
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--- Comment #109 from Julian Medina
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--- Comment #110 from Julian Medina
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Sadly I had no luck. It is really weird it is working for Peter. But, my system is getting older so that probably has something to do with it. Hopefully, it will be resolved by the time opensuse 11.0 beta 1 is released.
Julian, meanwhile i changed kernel to ftp://ftp.suse.com/pub/projects/kernel/kotd/SL103_BRANCH/i386/kernel-default-2.6.22.16-SL103_BRANCH_20080123142852.i586.rpm hopefully this will work for you, it worked for me. cheers -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Greg Kroah-Hartman
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--- Comment #113 from Andrew Sorensen
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--- Comment #114 from Scott Couston
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Greg Kroah-Hartman
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--- Comment #116 from Jan Zitnansky
Duplicate bug reporter:-
Unfortunately, the kernel update 2.6.22.16-0.1 did not fix the problem on my Compaq Presario V4000 w Centrino 1.7 GHz CPU. The interesting thing is that the problem occurs ONLY when I attempt to reboot/shut down the computer when no user is logged in (directly via SuSE splash screen). As long as I am logged on via KDE GUI as any user, the computer restarts/shuts down just fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #117 from Jan Zitnansky
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--- Comment #118 from Jan Zitnansky
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Alex Rodriguez
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--- Comment #120 from Julian Medina
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--- Comment #121 from Sven-Thorsten Dietrich
I still haven't had a second to test the new kernel out. I may test the alpha version of 11.0 and see if that doesn't fix the problem.
I still see the issue on a(In reply to comment #119 from Alex Rodriguez)
I got the same problem
My laptop ran fine with 10.2 at the update to 10.3 it did not turn off
DELL Inspiron 1501 AMD Thurion dual core 64bits
Greetings
I still see the issue on a Dell 7500 Inspiron that I inherited end of 07. No time to bisect things at this point - sorry. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #122 from David Rankin
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--- Comment #123 from Sven-Thorsten Dietrich
with 2.6.22.17-0.1-default, the issue is still present for a Dell Dimension 4100
Does it have ANY ACPI functionality? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Gabriel Fróes Franco
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--- Comment #125 from Andrew Sorensen
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--- Comment #126 from David Rankin
(In reply to comment #122 from David Rankin)
with 2.6.22.17-0.1-default, the issue is still present for a Dell Dimension 4100
Does it have ANY ACPI functionality?
Yes, but what ever minimal ACPI came with the P3-800 system. Windows will suspend and resume, but that's about it. I've looked at the specs: http://support.dell.com/support/edocs/systems/dzuul/specs.htm and they don't tell you much. This computer had no problems with 10.0. However, since loading 10.3, it has never shut down without hanging. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #127 from Russ Fineman
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--- Comment #128 from Andrew Sorensen
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--- Comment #129 from Andrew Sorensen
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--- Comment #130 from Russ Fineman
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--- Comment #131 from Andrew Sorensen
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--- Comment #132 from Julian Medina
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User russbucket@nwi.net added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c133
--- Comment #133 from Russ Fineman
2.6.22.17-0.1-default, installed from zypper, I previously didn't install this kernel because of ATi and since there was nothing about it being fixed in log and such, but it works :)
Thats the kernel I have except mine is: 2.6.22.17-0.1-bigsmp. It does not work on my ASUS motherboard. I have another system with 10.3 and no acpi or apm in bios. I think it works there. I was setting acpi=force and apm=off in menu.lst and I don't know if I took it out. I will check. the above big version came from the download.opensuse.org/update/10.3. I did use the KSIO patch to get 10.3 installed because off hang at the SIS controller. Guess this is not fixed for everyone. I can tell you on same machine 11.0alpha2 works fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331747
User russbucket@nwi.net added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c134
--- Comment #134 from Russ Fineman
I have not had a second to try opensuse 11.0 Alpha2 yet. Does anybody know if it has been fixed?
I have 11.0 alpha installed on my system and it shuts down fine with no changes by me. ASUS P4 motherboard. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331747
User trenn@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c135
Thomas Renninger
https://bugzilla.novell.com/show_bug.cgi?id=331747
User russbucket@nwi.net added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c136
--- Comment #136 from Russ Fineman
https://bugzilla.novell.com/show_bug.cgi?id=331747
User trenn@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c137
--- Comment #137 from Thomas Renninger
https://bugzilla.novell.com/show_bug.cgi?id=331747
User trenn@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c138
--- Comment #138 from Thomas Renninger
https://bugzilla.novell.com/show_bug.cgi?id=331747
User cybernerd94@gmail.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=331747#c139
--- Comment #139 from Julian Medina
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