https://bugzilla.novell.com/show_bug.cgi?id=483704 Summary: 11.1 does not mount LG CU500 cellphone as mass storage when attached via USB. Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: i586 OS/Version: openSUSE 11.1 Status: NEW Severity: Major Priority: P5 - None Component: KDE3 AssignedTo: kde-maintainers@suse.de ReportedBy: shess@bak.rr.com QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.6) Gecko/2009012700 SUSE/3.0.6-0.1.2 Firefox/3.0.6 When attached via USB my LG CU500 Cellphone is not mounted as mass storage by opneSuSE 11.1. Mandriva 2007 does mount it. Occurs on two different computers running 11.1 with KDE 3.5. It sees the phone but doesn't mount it. Device appears as "Qualcomm, Inc" flamebait@linux-9agj:~> su -c 'fdisk -l' Password: Disk /dev/sda: 320.0 GB, 320072933376 bytes 255 heads, 63 sectors/track, 38913 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x49ec49ec Device Boot Start End Blocks Id System /dev/sda1 * 1 38912 312560608+ 7 HPFS/NTFS Disk /dev/sdb: 300.0 GB, 300069052416 bytes 255 heads, 63 sectors/track, 36481 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x37f837f7 Device Boot Start End Blocks Id System /dev/sdb1 * 1 3916 31455238+ 83 Linux /dev/sdb2 3917 36482 261580914 5 Extended /dev/sdb5 3917 3981 522081 82 Linux swap / Solaris /dev/sdb6 3982 7897 31455238+ 83 Linux /dev/sdb7 7898 34005 209712478+ 83 Linux /dev/sdb8 34006 36482 19890990 83 Linux Disk /dev/sdc: 250.0 GB, 250059350016 bytes 255 heads, 63 sectors/track, 30401 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x000c707f Device Boot Start End Blocks Id System /dev/sdc1 1 262 2104483+ 82 Linux swap / Solaris /dev/sdc2 * 263 2873 20972857+ 83 Linux /dev/sdc3 2874 30287 220202955 83 Linux flamebait@linux-9agj:~> lsusb Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 004: ID 0e41:4750 Line6, Inc. GuitarPort Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 005: ID 05c6:1000 Qualcomm, Inc. Bus 001 Device 003: ID 05e3:0604 Genesys Logic, Inc. USB 1.1 Hub Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub The "Qualcomm" entry is the phone but that info is not passed to the proper application for accessing the phone as "mass storage" Again usbutils are installed linux-9agj:/home/flamebait # zypper search usbutils Loading repository data... Reading installed packages... S | Name | Summary | Type --+----------+-------------------------------------+-------- i | usbutils | Tools and libraries for USB devices | package Output of Mandriva 2007 root@localhost flamebait]# fdisk -l Disk /dev/hda: 300.0 GB, 300069052416 bytes 255 heads, 63 sectors/track, 36481 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Device Boot Start End Blocks Id System /dev/hda1 * 1 3916 31455238+ 83 Linux /dev/hda2 3917 36482 261580914 5 Extended /dev/hda5 3917 3981 522081 82 Linux swap / Solaris /dev/hda6 3982 7897 31455238+ 83 Linux /dev/hda7 7898 34005 209712478+ 83 Linux /dev/hda8 34006 36482 19890990 83 Linux Disk /dev/hdb: 250.0 GB, 250059350016 bytes 255 heads, 63 sectors/track, 30401 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Device Boot Start End Blocks Id System /dev/hdb1 1 262 2104483+ 82 Linux swap / Solaris /dev/hdb2 * 263 2873 20972857+ 83 Linux /dev/hdb3 2874 30287 220202955 83 Linux Disk /dev/sda: 320.0 GB, 320072933376 bytes 255 heads, 63 sectors/track, 38913 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Device Boot Start End Blocks Id System /dev/sda1 * 1 38912 312560608+ 7 HPFS/NTFS Disk /dev/sdb: 1015 MB, 1015808512 bytes 32 heads, 63 sectors/track, 984 cylinders Units = cylinders of 2016 * 512 = 1032192 bytes Device Boot Start End Blocks Id System /dev/sdb1 1 984 991747+ 6 FAT16 output of lsusb on ther Mandriva box with cellphone attached. [root@localhost flamebait]# lsusb Bus 005 Device 001: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 001 Device 009: ID 05c6:1000 Qualcomm, Inc. Bus 001 Device 003: ID 05e3:0604 Genesys Logic, Inc. USB 1.1 Hub Bus 001 Device 001: ID 0000:0000 Bus 003 Device 001: ID 0000:0000 Bus 002 Device 003: ID 0e41:4750 Line6, Inc. GuitarPort Bus 002 Device 001: ID 0000:0000 output of lsusb on the openSuSE 11.1 box with cellphone connected. flamebait@linux-v5xu:~> lsusb Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 009: ID 05c6:1000 Qualcomm, Inc. Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Output from openSuSE 11.1 on 64 bit machine which also will not mount cellphone is at this Forum URL http://forums.opensuse.org/hardware/409608-11-1-not-detecting-cellphone-mass... Reproducible: Always Steps to Reproduce: 1.plug in phone via USB cable 2.wait for KDE 3.5 to tell me it has detected device and what to do 3.nothing happens Actual Results: no results device is never mounted Expected Results: expect phone to be mounted as mass storage More detail. http://forums.opensuse.org/hardware/409608-11-1-not-detecting-cellphone-mass... Using KDE 3.5 default theme. Dirt stock computer configuration on both machines this is happening on. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.