[Bug 911312] New: Did a fresh install from Thumbleweed - only first page printed from Okular - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 911312] New: Did a fresh install from Thumbleweed - only first page printed from Okular

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bugzilla_noreply＠novell.com

28 Dec 2014 28 Dec '14

19:43

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 Bug ID: 911312 Summary: Did a fresh install from Thumbleweed - only first page printed from Okular Classification: openSUSE Product: openSUSE Distribution Version: 13.2 Hardware: x86-64 OS: openSUSE 13.2 Status: NEW Severity: Normal Priority: P5 - None Component: Printing Assignee: jsmeix@suse.com Reporter: roger.larsson@e-gatan.se QA Contact: jsmeix@suse.com Found By: --- Blocker: --- Created attachment 618433 --> http://bugzilla.opensuse.org/attachment.cgi?id=618433&action=edit Error log from attempt before upgrade until in the middle of current working printout tried without and with "force rasterisation" (Okular option) default and with RIPCache 1024MB (1.5.4) File is a multipage .pdf report Installed Thumbleweed printing (1.7.5) had initially no better luck... (from okular) But now pages print from a plain lpr command - this feels like a repetition of an earlier problem. But I have no possiblitilty to check this out right now (I will bring the printout on a journey tomorrow...) -- You are receiving this mail because: You are on the CC list for the bug.

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28 Dec 28 Dec

19:55

New subject: [Bug 911312] Did a fresh install from Thumbleweed - only first page printed from Okular

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 --- Comment #1 from Roger Larsson --- I can write a complete document using Okular with (1.7.5 TumbleWeed Printing) -- You are receiving this mail because: You are on the CC list for the bug.

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7 Jan 7 Jan

09:00

New subject: [Bug 911312] Did a fresh install from Thumbleweed - only first page printed from Okular

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |roger.larsson@e-gatan.se Flags| |needinfo?(roger.larsson@e-g | |atan.se) --- Comment #2 from Johannes Meixner --- Your attachment#618433 contains: --------------------------------------------------------------------------- ... Unknown directive BrowseOrder on line 6 of /etc/cups/cupsd.conf. ... Unknown directive BrowseAllow on line 7 of /etc/cups/cupsd.conf. ... Unknown browse protocol "CUPS" ignored. ... Please move "SystemGroup root" on line 2 of /etc/cups/cupsd.conf to the /etc/cups/cups-files.conf file; this will become an error in a future release. ... Started filter /usr/lib/cups/filter/pstotiff --------------------------------------------------------------------------- This indicates that you use a newer CUPS version (e.g. 1.7.5) with an old cupsd.conf file (e.g. from CUPS version 1.5.4) and with incomplete filtering e.g. the cups-filters RPM plus all its recommended packages may be (partially) missing. To list missing recommended packages run # zypper -v install-new-recommends -D You need to clean up your printing system. Either use CUPS 1.5.4 with its traditional built-in PostScript filtering workflow or use CUPS 1.7.5 with the new separated PDF filtering workflow that is provided by the cups-filters-* packages. For background information see bug#735404 and https://en.opensuse.org/Concepts_printing In particular regarding "filter /usr/lib/cups/filter/pstotiff" see bug#899405 Perhaps only # zypper install --force cups-filters-ghostscript # rccups restart is sufficient to make it work again for you, cf. https://bugzilla.opensuse.org/show_bug.cgi?id=906198#c1 and https://en.opensuse.org/openSUSE:Most_annoying_bugs_13.2#Printing Roger Larsson, because you wrote "fresh install from Thumbleweed" I like to know the ordering how the cups* RPMs have been installed. Please provide the output of # rpm -qa --last | grep '^cups' see https://bugzilla.opensuse.org/show_bug.cgi?id=904652#c2 -- You are receiving this mail because: You are on the CC list for the bug.

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09:05

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Did a fresh install from |Tumbleweed install results |Thumbleweed - only first |printing via pstotiff (e.g. |page printed from Okular |only first page printed | |from multiple pages) -- You are receiving this mail because: You are on the CC list for the bug.

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09:07

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://bugzilla.opensuse.o | |rg/show_bug.cgi?id=904652 Hardware|x86-64 |All Found By|--- |Community User OS|openSUSE 13.2 |SUSE Other -- You are receiving this mail because: You are on the CC list for the bug.

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10:00

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 Roger Larsson changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(roger.larsson@e-g | |atan.se) | --- Comment #3 from Roger Larsson --- Got an SSD disk for Christmas. Did a fresh install of Thumbleweed onto it (removed my old root disk). First page printed OK. Could not get second page to print, but was in a hurry. Took the fastes route - installed "Printing Thumbleweed" over the plain "Thumbleweed" Made a quick bug report, attached error output. Note: Error file contains BOTH non working plain Thumbleweed AND working Thumbleweed Printing... Read error file as two parts. Split somewere around D [28/Dec/2014:19:40:36 +0100] Closing client 13 after 300 seconds of inactivity... Got it to work, but you are correct that there is a .rpmnew file waiting... The BUG is that the default thumbleweed install did not work for me. Now it works. I will add som y2logs as well... # zypper -v install-new-recommends -D Verbosity: 1 Initializing Target Checking whether to refresh metadata for Printing Tumbleweed Retrieving: repomd.xml ..............................................................................................................................................[done] Checking whether to refresh metadata for Main Repository (NON-OSS) Retrieving: content .................................................................................................................................................[done] Retrieving: media ...................................................................................................................................................[done] Checking whether to refresh metadata for Main Repository (OSS) Retrieving: content .................................................................................................................................................[done] Retrieving: media ...................................................................................................................................................[done] Checking whether to refresh metadata for Packman Repository Retrieving: repomd.xml ....................................................................................................................................[done (229 B/s)] Retrieving: repomd.xml ..............................................................................................................................................[done] Retrieving: repomd.xml.asc ..........................................................................................................................................[done] Retrieving: repomd.xml.key ..........................................................................................................................................[done] Retrieving: repomd.xml ..............................................................................................................................................[done] Repository: Packman Repository Key Name: PackMan Project (signing key) Key Fingerprint: F8875B88 0D518B6B 8C530D13 45A1D067 1ABD1AFB Key Created: Tue 16 Sep 2014 00:18:00 CEST Key Expires: Fri 13 Sep 2024 00:17:21 CEST Rpm Name: gpg-pubkey-1abd1afb-54176598 Retrieving: primary.xml.gz ..........................................................................................................................................[done] Retrieving repository 'Packman Repository' metadata .................................................................................................................[done] Building repository 'Packman Repository' cache ......................................................................................................................[done] Checking whether to refresh metadata for libdvdcss repository Retrieving: repomd.xml ..............................................................................................................................................[done] Checking whether to refresh metadata for openSUSE-Factory-Update Retrieving: repomd.xml ..............................................................................................................................................[done] Loading repository data... Reading installed packages... Resolving package dependencies... Force resolution: No Nothing to do. # rpm -qa --last | grep '^cups' cups-filters-foomatic-rip-1.0.58-35.7.x86_64 Sat 03 Jan 2015 22:43:04 CET cups-filters-ghostscript-1.0.58-35.7.x86_64 Sat 03 Jan 2015 22:43:03 CET cups-filters-1.0.58-35.7.x86_64 Sat 03 Jan 2015 22:43:03 CET cups-filters-cups-browsed-1.0.58-35.7.x86_64 Sat 03 Jan 2015 22:41:18 CET cups-libs-32bit-1.7.5-2.8.x86_64 Sun 28 Dec 2014 20:00:22 CET cups-1.7.5-2.8.x86_64 Sun 28 Dec 2014 20:00:14 CET cups-client-1.7.5-2.8.x86_64 Sun 28 Dec 2014 20:00:13 CET cups-libs-1.7.5-2.8.x86_64 Sun 28 Dec 2014 20:00:12 CET cups-pk-helper-0.2.5-5.1.x86_64 Mon 22 Dec 2014 02:07:33 CET -- You are receiving this mail because: You are on the CC list for the bug.

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10:03

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 --- Comment #4 from Roger Larsson --- Created attachment 618838 --> http://bugzilla.opensuse.org/attachment.cgi?id=618838&action=edit Initial y2 install log -- You are receiving this mail because: You are on the CC list for the bug.

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10:10

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 --- Comment #5 from Roger Larsson --- Created attachment 618840 --> http://bugzilla.opensuse.org/attachment.cgi?id=618840&action=edit Continued install log -- You are receiving this mail because: You are on the CC list for the bug.

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10:13

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 --- Comment #6 from Roger Larsson --- Created attachment 618841 --> http://bugzilla.opensuse.org/attachment.cgi?id=618841&action=edit Last install log the day I got it to work -- You are receiving this mail because: You are on the CC list for the bug.

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15:24

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 --- Comment #7 from Johannes Meixner --- According to the output of rpm -qa --last | grep '^cups' in comment#3 cups-filters-ghostscript and cups-filters were installed after cups so that there is the /usr/share/cups/mime/cupsfilters.convs file which is required for normal filtering.

From your attachment#618838 "Initial y2 install log" I cannot determine the ordering how the cups* RPMs have been initially installed.

I guess initially cups-filters-ghostscript and cups-filters had been installed before cups so that there was no /usr/share/cups/mime/cupsfilters.convs file and you got the non-working filtering via pstotiff. This would match https://bugzilla.opensuse.org/show_bug.cgi?id=906198#c4 Therefore I think I need to improve the RPM %pre scriptlet in cups-filters-ghostscript to make it work independent of the ordering how all those cups* RPMs get installed. -- You are receiving this mail because: You are on the CC list for the bug.

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15:42

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 --- Comment #8 from Roger Larsson --- Found another file /var/log/zypp/history | grep cups I do not really understand those 2014-12-22 lines as I did not get the disk until 2014-12-24... (was my clock off by days???) This is actually even stranger that first page of printouts did print...!!! (but only first page) 2014-12-22 01:06:57|install|cups-libs|1.5.4-26.1|x86_64|root@opensuse|InstallationImage|0ccb1c4fe4f9661347a37f8e334ec349a0aaabf1d39558e3337ca1ef5f6794a7| 2014-12-22 01:07:08|install|python-cups|1.9.66-3.1|x86_64|root@opensuse|InstallationImage|529671a071810b724a47321153bafada12080d19e55765520c83320a1f74aedb| 2014-12-22 01:07:11|install|cups-filters-ghostscript|1.0.58-3.2|x86_64|root@opensuse|InstallationImage|e5b001ba86c5f23e5bc62622b9bca22ca84b1c928fce3ff3f74d66dc206e63c3| 2014-12-22 01:07:12|install|cups-client|1.5.4-26.1|x86_64|root@opensuse|InstallationImage|1f558fac75a57f9306a53424f82d0d02d121d9755ba5977b29b7202acd90a9b0| 2014-12-22 01:07:20|install|cups-filters-foomatic-rip|1.0.58-3.2|x86_64|root@opensuse|InstallationImage|b55689e8ebf98df497d507f22aba9ea3aa1561542febd42dc3add665f5ded8e0| 2014-12-22 01:07:22|install|cups|1.5.4-26.1|x86_64||InstallationImage|3c4f1c75e4b68dca768323d13a284e9ae034c20319710fce4867352645e5018e| 2014-12-22 01:07:33|install|cups-pk-helper|0.2.5-5.1|x86_64|root@opensuse|InstallationImage|a141196bfb3bbb8fb918c9b397537bc39d434a128a882f6672112bf82c987ca2| 2014-12-22 01:07:44|install|python-cupshelpers|1.4.5-5.1|noarch|root@opensuse|InstallationImage|d951f780a70351539760711e0d6dfbb24f8cd20d42a17e62b52d4b41ad10ee71| 2014-12-22 01:08:59|remove |cups|1.5.4-26.1|x86_64|root@opensuse 2014-12-28 14:43:05|install|cups|1.5.4-26.1|x86_64|2917:y2base|openSUSE-20141221-0|23beb53abb66daeb278026f3883b953cd01d3cc8| 2014-12-28 14:45:05|install|cups-libs-32bit|1.5.4-26.1|x86_64|2917:y2base|openSUSE-20141221-0|2ee2e820e450c6b47311644ec895844d0528ec9c| 2014-12-28 20:00:12|install|cups-libs|1.7.5-2.8|x86_64||Printing_Tumbleweed|2a0a6205e3949ecf6b9696d18c9417e12d674637759dd4a97e323f3973df5c20| 2014-12-28 20:00:13|install|cups-client|1.7.5-2.8|x86_64||Printing_Tumbleweed|7765ac0076e09a7b190ee177a63153dccf418ce4b03ddc0390b69952311437ee| # 2014-12-28 20:00:14 cups-1.7.5-2.8.x86_64.rpm installed ok # warning: /etc/cups/cupsd.conf created as /etc/cups/cupsd.conf.rpmnew 2014-12-28 20:00:14|install|cups|1.7.5-2.8|x86_64||Printing_Tumbleweed|d6db721aef36d485a4f823779e6182539f8764600aa656591ca53b413c1e1c83| 2014-12-28 20:00:17|install|cups-filters-ghostscript|1.0.58-35.6|x86_64||Printing_Tumbleweed|fe75b10ef703965ce10e73b17d391ab33535e49deb71aef2250d21e2313b3f62| 2014-12-28 20:00:17|install|cups-filters-cups-browsed|1.0.58-35.6|x86_64||Printing_Tumbleweed|5c7c631aa8007af8ba6e73a216f275e4a971ad8906ceb0daf044c39f875b292a| 2014-12-28 20:00:17|install|cups-filters-foomatic-rip|1.0.58-35.6|x86_64||Printing_Tumbleweed|7889937aed09d9c6d2956d4ed5c5b22e3691e233b705e3aa6e87b15d7b198783| 2014-12-28 20:00:22|install|cups-filters|1.0.58-35.6|x86_64||Printing_Tumbleweed|b2fb159f335d0f6a6670cc5dbbaaba38eccf20d4f0d33d0cbed8d45e6160a40b| 2014-12-28 20:00:22|install|cups-libs-32bit|1.7.5-2.8|x86_64||Printing_Tumbleweed|4dc2feb3a29eb0573520ee4259cb500219f605683c8dd413183330f24e95776a| 2015-01-03 22:41:18|install|cups-filters-cups-browsed|1.0.58-35.7|x86_64|root@ip47-5-1|Printing_Tumbleweed|665383ccbbd670876e8ea365706117fdffe006d5522c21f7284734d2135303a1| 2015-01-03 22:43:03|install|cups-filters-ghostscript|1.0.58-35.7|x86_64|root@ip47-5-1|Printing_Tumbleweed|c46d1b8533c4b48aed05dd1b88cf795950c47981ff7cee33de29e1645b202384| 2015-01-03 22:43:04|install|cups-filters|1.0.58-35.7|x86_64|root@ip47-5-1|Printing_Tumbleweed|7b8fe7d4e17f1ce208240e45083b978f3f70dd5cd0b6afd1fad6d4d298be2852| 2015-01-03 22:43:04|install|cups-filters-foomatic-rip|1.0.58-35.7|x86_64|root@ip47-5-1|Printing_Tumbleweed|b254c11f306134d0dfdec5e256ca5cf0b7d769408f88eae0c459481b4cc36b9d| -- You are receiving this mail because: You are on the CC list for the bug.

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8 Jan 8 Jan

08:00

New subject: [Bug 911312] Tumbleweed install results printing via pstotiff (e.g. only first page printed from multiple pages)

http://bugzilla.opensuse.org/show_bug.cgi?id=911312 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |DUPLICATE --- Comment #9 from Johannes Meixner --- This issue will be fixed via bug#904652 see in particular https://bugzilla.opensuse.org/show_bug.cgi?id=904652#c20 *** This bug has been marked as a duplicate of bug 904652 *** -- You are receiving this mail because: You are on the CC list for the bug.

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