[Bug 391869] New: Audio configured in YAST, but no sound comes out
https://bugzilla.novell.com/show_bug.cgi?id=391869 Summary: Audio configured in YAST, but no sound comes out Product: openSUSE 11.0 Version: Beta 3 Platform: x86-64 OS/Version: openSUSE 11.0 Status: NEW Severity: Major Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: tomvw77@gmail.com QAContact: jsrain@novell.com Found By: Beta-Customer Machine is an Asus a7k-a1 perhaps an apic problem? When I look at dmesg, I see the following line (note beta 3 install using pci=nomsi) hda-intel: Invalid position buffer, using LPIB read method instead. I've attached dmesg output. Let me know if you need anything else -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User tomvw77@gmail.com added comment
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--- Comment #1 from tom werner
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Andreas Jaeger
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Takashi Iwai
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User tomvw77@gmail.com added comment
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--- Comment #3 from tom werner
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--- Comment #4 from Takashi Iwai
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--- Comment #5 from tom werner
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tom werner
Created an attachment (id=217086) --> (https://bugzilla.novell.com/attachment.cgi?id=217086) [details] More alsa info
I've added the file as reqeuested. I've trested the sound using several methods 1) In YAST with the test dound option inthe "Other" pull down 2) Commandline "speaker-test -c2 -Ddefault -twav" as indicated in the openSuse troubleshooting doc 3) Amorok playing of test sound/welcome. None of those options work with the default configuration under Yast. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User tiwai@novell.com added comment
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Takashi Iwai
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User tomvw77@gmail.com added comment
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--- Comment #8 from tom werner
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User tomvw77@gmail.com added comment
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--- Comment #9 from tom werner
I don't see anything wrong there... Does it have any hardware-volume control?
Also, what shows "aplay -v somefile.wav" ?
Sorry it took a while to get to this. I've checked to ensure that Kmix has good volume settings and used <Fn><F12>to try to check hardware volume control. When I do aplay -v /opt/kde3/share/sounds/k3b_success1.wav I get no sound, but I get the following output: Playing WAVE '/opt/kde3/share/sounds/k3b_success1.wav' : Unsigned 8 bit, Rate 8000 Hz, Mono Plug PCM: Rate conversion PCM (48000, sformat=U8) Its setup is: stream : PLAYBACK access : RW_INTERLEAVED format : U8 subformat : STD channels : 1 rate : 8000 exact rate : 8000 (8000/1) msbits : 8 buffer_size : 1365 period_size : 170 period_time : 21333 tstamp_mode : NONE period_step : 1 avail_min : 170 start_threshold : 1365 stop_threshold : 1365 silence_threshold: 0 silence_size : 0 boundary : 768426686420090880 Slave: Route conversion PCM (sformat=S32_LE) Transformation table: 0 <- 0 1 <- 0 Its setup is: stream : PLAYBACK access : MMAP_INTERLEAVED format : U8 subformat : STD channels : 1 rate : 48000 exact rate : 48000 (48000/1) msbits : 8 buffer_size : 8192 period_size : 1024 period_time : 21333 tstamp_mode : NONE period_step : 1 avail_min : 1024 start_threshold : 8192 stop_threshold : 8192 silence_threshold: 0 silence_size : 0 boundary : 4611686018427387904 Slave: Soft volume PCM Control: PCM Playback Volume min_dB: -51 max_dB: 0 resolution: 256 Its setup is: stream : PLAYBACK access : MMAP_INTERLEAVED format : S32_LE subformat : STD channels : 2 rate : 48000 exact rate : 48000 (48000/1) msbits : 32 buffer_size : 8192 period_size : 1024 period_time : 21333 tstamp_mode : NONE period_step : 1 avail_min : 1024 start_threshold : 8192 stop_threshold : 8192 silence_threshold: 0 silence_size : 0 boundary : 4611686018427387904 Slave: Direct Stream Mixing PCM Its setup is: stream : PLAYBACK access : MMAP_INTERLEAVED format : S32_LE subformat : STD channels : 2 rate : 48000 exact rate : 48000 (48000/1) msbits : 32 buffer_size : 8192 period_size : 1024 period_time : 21333 tstamp_mode : NONE period_step : 1 avail_min : 1024 start_threshold : 8192 stop_threshold : 8192 silence_threshold: 0 silence_size : 0 boundary : 4611686018427387904 Hardware PCM card 0 'HDA ATI SB' device 0 subdevice 0 Its setup is: stream : PLAYBACK access : MMAP_INTERLEAVED format : S32_LE subformat : STD channels : 2 rate : 48000 exact rate : 48000 (48000/1) msbits : 32 buffer_size : 8192 period_size : 1024 period_time : 21333 tstamp_mode : ENABLE period_step : 1 avail_min : 1024 start_threshold : 1 stop_threshold : 4611686018427387904 silence_threshold: 0 silence_size : 4611686018427387904 boundary : 4611686018427387904 If I check my /etc/modprobe.d/sound file, it gives the following more /etc/modprobe.d/sound options snd slots=snd-hda-intel,snd-hda-intel # NXNs.JPS6WT8bfU4:RV630/M76 audio device [Radeon HD 2600 Series] alias snd-card-0 snd-hda-intel # 5Dex.IOFetRyhSn6:SBx00 Azalia alias snd-card-1 snd-hda-intel Let me know if you think its just a case of playing with the ALSA-Configuration.txt file. Again I went through all options in 10.3 to no avail, so I thoguht I'd raise the flag earlier rather than later. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User tomvw77@gmail.com added comment
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tom werner
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Takashi Iwai
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tom werner
Just to be sure -- you try to listen from either the build-in speaker or the headphone jack, not from HDMI, right?
Just the built in speakers for now. Headphones likely after that works (though I did test them and they didn't work) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Russ Fineman
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--- Comment #14 from Russ Fineman
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--- Comment #15 from Russ Fineman
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Felipe Alvarez
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--- Comment #17 from Felipe Alvarez
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Felipe Alvarez
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Evan Howell
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--- Comment #19 from Takashi Iwai
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Takashi Iwai
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tom werner
About comment#12: do I understand correctly that all analog outputs didn't work at all, right?
Basically you have a better chance with headphone output because the speaker-output often requires EAPD, GPIO or COEF verbs adjustment in addition.
With Beta3, no headphones and pc speaker didn't work. I haven't tried headphones with RC1. My preference would be my laptop speaker first then my headphones. Not sure what you mean by EAPD, GPIO, or COEF. Is that in a user config file or is it in the the driver itself./ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #22 from Takashi Iwai
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--- Comment #23 from tom werner
EAPD (external amplifier disablement control), GPIO (general purpose I/O pins), COEF (HD-audio set/get coefficient verbs), and all these are what the driver takes care of for enabling the speaker output in addition to other standard setup.
In short: the headphone output might work in a better probability than the speaker output. So, always test the headphone output at first.
BTW, on RC1, you might have /etc/asound-pulse.conf. Unless you explicitly use pulseaudio, try to remove this file before testing the apps. Especially, this is a known problem on KDE.
Hi there, Thanks for the quick response and the above info. I just did a quick check on the above. No sound from headphones. Also there was no /etc/asound-pulse.conf Thanks for your efforts on this! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User tomvw77@gmail.com added comment
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--- Comment #24 from tom werner
(In reply to comment #22 from Takashi Iwai)
EAPD (external amplifier disablement control), GPIO (general purpose I/O pins), COEF (HD-audio set/get coefficient verbs), and all these are what the driver takes care of for enabling the speaker output in addition to other standard setup.
In short: the headphone output might work in a better probability than the speaker output. So, always test the headphone output at first.
BTW, on RC1, you might have /etc/asound-pulse.conf. Unless you explicitly use pulseaudio, try to remove this file before testing the apps. Especially, this is a known problem on KDE.
Hi there,
Thanks for the quick response and the above info.
I just did a quick check on the above.
No sound from headphones. Also there was no /etc/asound-pulse.conf
Thanks for your efforts on this!
I tried a bunch of options from trouble shooting in 10.3. I used the following on the options line in the /etc/modprobe.d/sound file: options snd slots=snd-hda-intel,snd-hda-intel model=3stack and also 3stack-dig lenovo asus None of these seemed to work. When I looked through the the output of dmesg, I got asus-laptop: A7K model detected snd: Unknown parameter `model' snd: Unknown parameter `model' I'm gathering that the sound file isn't to be used the same as it was in 10.3? cheers -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Takashi Iwai
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User tomvw77@gmail.com added comment
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tom werner
Don't pass model option to snd but to snd-hda-intel. Add a line if not exists like below: options snd-hda-intel model=xxx
AS requested sound file now looks like: options snd slots=snd-hda-intel,snd-hda-intel # NXNs.JPS6WT8bfU4:RV630/M76 audio device [Radeon HD 2600 Series] alias snd-card-0 snd-hda-intel # 5Dex.IOFetRyhSn6:SBx00 Azalia alias snd-card-1 snd-hda-intel options snd-hda-intel model=3stack-660 I've tried the following without success from either headphones or PC speaker 3stack 3stack-dig lenovo asus when I check dmesg for the each one I get something of the form dmesg |grep model Synaptics Touchpad, model: 1, fw: 6.1, id: 0xa3a0b3, caps: 0xa04713/0x10008 asus-laptop: A7K model detected ALSA sound/pci/hda/hda_codec.c:2325: hda_codec: model '3stack-660' is selected -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Quentin Jackson
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--- Comment #28 from tom werner
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Takashi Iwai
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--- Comment #30 from tom werner
The ALSA crowd (I) have no technical information about ASUS machines and no test hardwares. So, it's up to you testers how to debug...
Anyway, try to upgrade to the latest 11.0 state. There are more available models now for ALC660-VD. See /usr/src/linux/Documentation/sounds/alsa/ALSA-Configuration.txt for details. Then, upload alsa-info.sh output again for checking.
Cool. first time testing so didn't know how the different distros interacted with the common bits and bobs. How did you want me to update. I understand that there is something called RC2 fo rinternal use, but not sure how to get it. also noticed that under RC1 a kernel update is available? I wanted to make sure that I'm grabbing the right stuff so that the machine state is as you want it for testing purposes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #31 from tom werner
(In reply to comment #29 from Takashi Iwai)
The ALSA crowd (I) have no technical information about ASUS machines and no test hardwares. So, it's up to you testers how to debug...
Anyway, try to upgrade to the latest 11.0 state. There are more available models now for ALC660-VD. See /usr/src/linux/Documentation/sounds/alsa/ALSA-Configuration.txt for details. Then, upload alsa-info.sh output again for checking.
Cool. first time testing so didn't know how the different distros interacted with the common bits and bobs.
How did you want me to update. I understand that there is something called RC2 fo rinternal use, but not sure how to get it. also noticed that under RC1 a kernel update is available?
I wanted to make sure that I'm grabbing the right stuff so that the machine state is as you want it for testing purposes.
Hi again, I ran Opensuse Updater. Did a bunch of updates to my system including a shiny new kernel. uname -a Linux linux-r5af 2.6.25.5-1.1-default #1 SMP 2008-06-07 01:55:22 +0200 x86_64 x86_64 x86_64 GNU/Linux I rebooted then went hunting for the ALSA-Configuration.txt file. It wasn't anywhere to be found... Tried the sound again with the model line commented out to see if the new kernel fixes things and it didn't. I checked alsa version and it is version 16. Let me know how you want me to proceed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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tom werner
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--- Comment #33 from tom werner
I've now updated to the Opensuse release. I didn't notice any new options in the ALSA config.txt file.
Is there a different version you wanted me to use other than the one released with suse11?? I checked to see what is being reported for the codec for this card and its: Codec: Realtek ALC660-VD
Thanks in advance - Show quoted text -
Tried the following option today with my modprobe.d/sound file options snd-hda-intel model=3stack-660-digout No sound on pc speakers or headphones. Did a quick search in google land to see what other experiences people are having. I noticed that the Asus FS3R may have similar architechure and it has the same problem (i.e. no sound) https://bugtrack.alsa-project.org/alsa-bug/view.php?id=3557 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Takashi Iwai
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