[Bug 918387] New: hplip 15.2 from Printing does not install hp-toolbox - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 918387] New: hplip 15.2 from Printing does not install hp-toolbox

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bugzilla_noreply＠novell.com

18 Feb 2015 18 Feb '15

13:25

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Bug ID: 918387 Summary: hplip 15.2 from Printing does not install hp-toolbox Classification: openSUSE Product: openSUSE Distribution Version: 13.2 Hardware: i586 OS: openSUSE 13.2 Status: NEW Severity: Normal Priority: P5 - None Component: Printing Assignee: jsmeix@suse.com Reporter: j.r.hudson@virginmedia.com QA Contact: jsmeix@suse.com Found By: --- Blocker: --- hplip 15.2 from Printing fails to install hp-toolbox correctly. Error message says cannot access CUPSEXT, check HPLIP installation. Downgrading to 14.6 solves the problem. -- You are receiving this mail because: You are on the CC list for the bug.

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18 Feb 18 Feb

13:54

New subject: [Bug 918387] hplip 15.2 from Printing does not install hp-toolbox

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Martin Pluskal changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mpluskal@suse.com, | |tchvatal@suse.com -- You are receiving this mail because: You are on the CC list for the bug.

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14:18

New subject: [Bug 918387] hplip 15.2 from Printing does not install hp-toolbox

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Hardware|i586 |All Found By|--- |Community User Resolution|--- |UPSTREAM --- Comment #1 from Johannes Meixner --- I can reproduce it but I cannot debug it. Even "hp-toolbox -ldebug" and also "journalctl -r" and even also "hp-check -t" do not show any bit more information except the poor "warning: CUPSEXT could not be loaded. Please check HPLIP installation." I cannot debug issues in HPLIP without more useful information. We (i.e. openSUSE) distribute HP's HPLIP software but we do not develop it. In case of issues with HPLIP please report them directly to HP via http://hplipopensource.com/hplip-web/support.html Preferably post an URL to your upstream issue report here as reference. -- You are receiving this mail because: You are on the CC list for the bug.

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14:19

New subject: [Bug 918387] hplip 15.2 from Printing: hp-toolbox and also hp-check fail with "CUPSEXT could not be loaded"

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|hplip 15.2 from Printing |hplip 15.2 from Printing: |does not install hp-toolbox |hp-toolbox and also | |hp-check fail with "CUPSEXT | |could not be loaded" -- You are receiving this mail because: You are on the CC list for the bug.

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14:21

New subject: [Bug 918387] HPLIP 3.15.2 from OBS "Printing": hp-toolbox and also hp-check fail with "CUPSEXT could not be loaded" (works with HPLIP 3.14.6)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|hplip 15.2 from Printing: |HPLIP 3.15.2 from OBS |hp-toolbox and also |"Printing": hp-toolbox and |hp-check fail with "CUPSEXT |also hp-check fail with |could not be loaded" |"CUPSEXT could not be | |loaded" (works with HPLIP | |3.14.6) -- You are receiving this mail because: You are on the CC list for the bug.

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15:22

New subject: [Bug 918387] HPLIP 3.15.2 from OBS "Printing": hp-toolbox and also hp-check fail with "CUPSEXT could not be loaded" (works with HPLIP 3.14.6)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #2 from John Hudson --- Reported at https://bugs.launchpad.net/hplip/+bug/1423220 -- You are receiving this mail because: You are on the CC list for the bug.

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19 Feb 19 Feb

09:11

New subject: [Bug 918387] HPLIP 3.15.2 from OBS "Printing": hp-toolbox and also hp-check fail with "CUPSEXT could not be loaded" (works with HPLIP 3.14.6)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://bugs.launchpad.net/ | |hplip/+bug/1423220 --- Comment #3 from Johannes Meixner --- Many thanks for your upstream bug report! -- You are receiving this mail because: You are on the CC list for the bug.

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10:00

New subject: [Bug 918387] HPLIP 3.15.2 from OBS "Printing": hp-toolbox and also hp-check fail with "CUPSEXT could not be loaded" (works with HPLIP 3.14.6)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #4 from John Hudson --- Created attachment 623829 --> http://bugzilla.opensuse.org/attachment.cgi?id=623829&action=edit Email from Sanjay Kumar Attached instructions received from Sanjay Kumar. Did manual installation as advised. Main change was that the installation loaded cups from ~/Printing repo. All other dependencies satisfied by exising installed software. -- You are receiving this mail because: You are on the CC list for the bug.

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11:53

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|HPLIP 3.15.2 from OBS |HPLIP 3.15.2 does no longer |"Printing": hp-toolbox and |work with CUPS 1.5.4: |also hp-check fail with |hp-toolbox et al. fail with |"CUPSEXT could not be |"CUPSEXT could not be |loaded" (works with HPLIP |loaded" (works with CUPS |3.14.6) |1.7.5) --- Comment #5 from Johannes Meixner --- I can confirm that with CUPS 1.7.5 RPMs installed the HPLIP 3.15.2 packages from http://download.opensuse.org/repositories/Printing/openSUSE_13.2/x86_64/ work on openSUSE 13.2 This proves that the issue is indeed not in our RPMs but in HPLIP. Basically it seems HPLIP 3.15.2 does no longer work with CUPS 1.5.4. This should be no real issue for the next openSUSE version because the next openSUSE version will have CUPS 2.x, cf. http://lists.opensuse.org/opensuse-factory/2015-02/msg00122.html And for users who use HPLIP from the openSUSE build service development project "Printing" the newest CUPS is also provided there. What is missing in our newest HPLIP RPMs is a RPM requirement for the right minimal CUPS version, cf. https://bugs.launchpad.net/hplip/+bug/1423220/comments/5 -- You are receiving this mail because: You are on the CC list for the bug.

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13:42

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #7 from Johannes Meixner --- Tomas Chvatal, I think there is a typo in your hplip.chnges entry "- Version bump to 3.15.1:" ---------------------------------------------------------------------- $ osc rdiff -c106 Printing hplip ... +Wed Feb 11 20:58:47 UTC 2015 - tchvatal@suse.com + +- Version bump to 3.15.1: ... -Version: 3.14.10 +Version: 3.15.2 ... Binary files hplip-3.15.2.tar.gz (revision 106) added ... Binary files hplip-3.14.10.tar.gz (revision 105) deleted ---------------------------------------------------------------------- I think it should read: "- Version bump to 3.15.2:" -- You are receiving this mail because: You are on the CC list for the bug.

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13:47

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #8 from Tomáš Chvátal --- Yep, fixed. -- You are receiving this mail because: You are on the CC list for the bug.

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14:05

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #10 from Johannes Meixner --- Only optionally FYI regarding "Add minimal version requirement on cups (currently 1.7)" and "Kill sle11 support as per min cups requirement" see https://bugs.launchpad.net/hplip/+bug/1423220 I think with a suse_version dependant BuildRequires it should be possible to keep SLE11 support and support for for all released openSUSE versions. Up to openSUSE 13.2 we officially provide CUPS 1.5.4 so that a minimal version requirement for CUPS 1.7 means to drop support for all released openSUSE versions. -- You are receiving this mail because: You are on the CC list for the bug.

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17:13

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #11 from John Hudson --- Just to clarify one possible misunderstanding, I always have the ~/Printing repo in my list of repos. So I received the upgrade to hplip 3.15.2 as a result of this, not of any conscious decision to upgrade to 3.15.2. The question is: why did I not receive the cups upgrade as well as I am permanently subscribed to this repo? -- You are receiving this mail because: You are on the CC list for the bug.

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23 Feb 23 Feb

07:43

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |martin@oneiros.de --- Comment #12 from Johannes Meixner --- *** Bug 918828 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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14:55

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #13 from Johannes Meixner --- Only an addendum FYI regarding "why did I not receive the cups upgrade": I don't know. On my openSUSE 13.2 system it seems to work (long lines are shown wrapped here): ---------------------------------------------------------------------------- # zypper ar http://download.opensuse.org/repositories/Printing/openSUSE_13.2/ Printing # zypper -v update -r Printing -D --details ... The following ... packages are going to be upgraded: ... cups 1.5.4-165.1 -> 2.0.2-169.1 x86_64 Printing obs://build.opensuse.org/Printing cups-client 1.5.4-165.1 -> 2.0.2-169.1 x86_64 Printing obs://build.opensuse.org/Printing cups-libs 1.5.4-165.1 -> 2.0.2-169.1 x86_64 Printing obs://build.opensuse.org/Printing ---------------------------------------------------------------------------- I cannot answer questions regarding repositories, zypper, or whatever else belongs to such things. -- You are receiving this mail because: You are on the CC list for the bug.

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27 Feb 27 Feb

13:02

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #14 from Johannes Meixner --- Via OBS submitrequest 288078 I tried to make HPLIP again build correctly for released openSUSE versions and for SLE11. The basic idea behind is to ensure also in the Printing project what I wrote in https://bugs.launchpad.net/hplip/+bug/1423220/comments/7 (excerpt) -------------------------------------------------------------- ensures that the packages are built with the CUPS version that is also provided in openSUSE. -------------------------------------------------------------- The basic change in hplip.spec is -------------------------------------------------------------------------- # HPLIP's Python module cupsext.so has a build-time # dependancy on the CUPS version: # It needs symbols (like ippFirstAttribute, ippNextAttribute, # ippSetOperation etc) # that are defined only in libcups.so version > 1.5. # For backward compatibility # cupsext.c has a macro (CUPS_VERSION_1_6) which defines # those undefined function names # if CUPS version is <= 1.5. To check the CUPS version # the CUPS_VERSION_MAJOR, CUPS_VERSION_MINOR # macros from cups/cups.h are used which means it depends # on the CUPS version during build-time # whether or not cupsext will work with CUPS <= 1.5 at run-time. # See https://bugs.launchpad.net/hplip/+bug/1423220 # and https://bugzilla.opensuse.org/show_bug.cgi?id=918387 # Therefore it BuildRequires the CUPS version as provided # in the openSUSE/SLE versions. # Up to openSUSE 13.2 and SLE11 CUPS < 1.6 is provided # (from CUPS 1.3.9 for SLE11 up to CUPS 1.5.4 for openSUSE 13.2). # For SLE12 by default CUPS 1.7.5 is provided and alternatively # CUPS 1.5.4 is provided in the "legacy" module. # After openSUSE 13.2 (i.e. for current openSUSE Factory) # CUPS 2.0 is provided. # Up to openSUSE 13.2 and SLE12 it BuildRequires CUPS < 1.6 # to ensure it even works on SLE12 with CUPS 1.5.4. # When it was built with CUPS > 1.5 it must also require # CUPS > 1.5 during run-time. # In contrast when it was built with CUPS < 1.6 there # must not be a run-time requirement # for a CUPS version to ensure it works on SLE12 both # with CUPS 1.7.5 and CUPS 1.5.4. # For suse_version values see # https://en.opensuse.org/openSUSE:Build_Service_cross_distribution_howto %if 0%{?suse_version} > 1320 BuildRequires: cups > 1.5 BuildRequires: cups-devel > 1.5 Requires: cups > 1.5 %else BuildRequires: cups < 1.6 BuildRequires: cups-devel < 1.6 Requires: cups %endif -------------------------------------------------------------------------- -- You are receiving this mail because: You are on the CC list for the bug.

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13:10

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 --- Comment #15 from Johannes Meixner --- FYI regarding "build correctly for released openSUSE versions and for SLE": I enhanced and updated the description of the OBS "Printing" project in particular I added (excerpt) ----------------------------------------------------------------------- The main intent of the "Printing" project is to provide the newest kind of base-printing software for the newest openSUSE and Suse Linux Enterprise versions and at the same time with same priority to provide the same newest base-printing software also for as many older/released openSUSE and Suse Linux Enterprise versions as possible with reasonable effort. . . . In the end all software in the "Printing" project are only applications. Your system shouldn't explode when you upgrade with packages from the "Printing" project. If a newer version does not work it should usually help to downgrade to get it working again. If there are issues with the packages in the "Printing" project we appreciate issue reports. In this case see "How to Report a Printing Issue" at https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue ----------------------------------------------------------------------- -- You are receiving this mail because: You are on the CC list for the bug.

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2 Mar 2 Mar

11:32

New subject: [Bug 918387] HPLIP 3.15.2 does no longer work with CUPS 1.5.4: hp-toolbox et al. fail with "CUPSEXT could not be loaded" (works with CUPS 1.7.5)

http://bugzilla.opensuse.org/show_bug.cgi?id=918387 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|UPSTREAM |FIXED --- Comment #16 from Johannes Meixner --- Only FYI: I verified that now HPLIP is built in "Printing" with the CUPS version that is by default available in the particular openSUSE and SLE version: ---------------------------------------------------------------------------- $ for r in openSUSE_Tumbleweed openSUSE_Factory openSUSE_13.2 \ openSUSE_13.1 SLE_11_SP3 ; do for a in i586 x86_64 ; do \ echo $r $a ; osc rbl Printing hplip $r $a \ | egrep -o 'cumulate cups.*|installing cups.*' ; done ; done openSUSE_Tumbleweed i586 cumulate cups-libs-2.0.2-169.3 cumulate cups-devel-2.0.2-169.3 cumulate cups-client-2.0.2-169.3 cumulate cups-filters-ghostscript-1.0.58-38.3 cumulate cups-filters-foomatic-rip-1.0.58-38.3 cumulate cups-2.0.2-169.3 openSUSE_Tumbleweed x86_64 cumulate cups-libs-2.0.2-169.3 cumulate cups-devel-2.0.2-169.3 cumulate cups-client-2.0.2-169.3 cumulate cups-filters-ghostscript-1.0.58-38.3 cumulate cups-filters-foomatic-rip-1.0.58-38.3 cumulate cups-2.0.2-169.3 openSUSE_Factory i586 cumulate cups-libs-2.0.2-169.3 cumulate cups-devel-2.0.2-169.3 cumulate cups-client-2.0.2-169.3 cumulate cups-filters-ghostscript-1.0.58-38.3 cumulate cups-filters-foomatic-rip-1.0.58-38.3 cumulate cups-2.0.2-169.3 openSUSE_Factory x86_64 cumulate cups-libs-2.0.2-169.3 cumulate cups-devel-2.0.2-169.3 cumulate cups-client-2.0.2-169.3 cumulate cups-filters-ghostscript-1.0.58-38.3 cumulate cups-filters-foomatic-rip-1.0.58-38.3 cumulate cups-2.0.2-169.3 openSUSE_13.2 i586 cumulate cups-libs-1.5.4-21.3.1 cumulate cups-client-1.5.4-21.3.1 cumulate cups-devel-1.5.4-21.3.1 cumulate cups-filters-ghostscript-1.0.58-38.2 cumulate cups-filters-foomatic-rip-1.0.58-38.2 cumulate cups-1.5.4-21.3.1 openSUSE_13.2 x86_64 cumulate cups-libs-1.5.4-21.3.1 cumulate cups-client-1.5.4-21.3.1 cumulate cups-devel-1.5.4-21.3.1 cumulate cups-filters-ghostscript-1.0.58-38.2 cumulate cups-filters-foomatic-rip-1.0.58-38.2 cumulate cups-1.5.4-21.3.1 openSUSE_13.1 i586 cumulate cups-libs-1.5.4-12.1.3 cumulate cups-client-1.5.4-12.1.3 cumulate cups-devel-1.5.4-12.1.3 cumulate cups-1.5.4-12.1.3 openSUSE_13.1 x86_64 cumulate cups-libs-1.5.4-12.1.3 cumulate cups-client-1.5.4-12.1.3 cumulate cups-devel-1.5.4-12.1.3 cumulate cups-1.5.4-12.1.3 SLE_11_SP3 i586 installing cups-libs-1.3.9-8.46.46.1 installing cups-client-1.3.9-8.46.46.1 installing cups-devel-1.3.9-8.46.46.1 installing cups-1.3.9-8.46.46.1 SLE_11_SP3 x86_64 installing cups-libs-1.3.9-8.46.46.1 installing cups-client-1.3.9-8.46.46.1 installing cups-devel-1.3.9-8.46.46.1 installing cups-1.3.9-8.46.46.1 ---------------------------------------------------------------------------- I also verified that for HPLIP 1.15.2 from "Printing" on my openSUSE 13.2 system with its default CUPS 1.5.4 "python import cupsext" works: ---------------------------------------------------------------------------- # rpm -qi cups | grep '^Ve' Version : 1.5.4 Vendor : openSUSE # rpm -qi hplip | grep '^Ve' Version : 3.15.2 Vendor : obs://build.opensuse.org/Printing # python Python 2.7.8 (default, Sep 30 2014, 15:34:38) [GCC] on linux2 Type "help", "copyright", "credits" or "license" for more information.

...
...
import cupsext quit() #

(cf. https://bugs.launchpad.net/hplip/+bug/1423220) Currently HPLIP does not build for SLE12 because ---------------------------------------------------------------------------- $ osc results -v -r SLE_12 Printing hplip SLE_12 x86_64 unresolvable: nothing provides cups-devel < 1.6 ---------------------------------------------------------------------------- Currently SLE12 is not urgent - as time permits I will work on it to also make it build correctly on SLE12... -- You are receiving this mail because: You are on the CC list for the bug.

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