[Bug 231388] New: Can't create new appointments on Exchange 2003 server with Evolution
https://bugzilla.novell.com/show_bug.cgi?id=231388 Summary: Can't create new appointments on Exchange 2003 server with Evolution Product: openSUSE 10.2 Version: Final Platform: i686 OS/Version: Other Status: NEW Severity: Blocker Priority: P5 - None Component: Evolution AssignedTo: kharish@novell.com ReportedBy: David.Walker@ucop.edu QAContact: anagappan@novell.com I am not able to create appointments or meetings in my Exchange calendar from Evolution (2.8.2), either with the New Appointment/Meeting menu options or by dragging over a selected time in the GUI display. I am able, though, to accept meeting proposals from others. Here are the Evolution-related packages I have installed: evolution-exchange-2.8.2-4 libopensync-plugin-evolution2-0.20-9 evolution-2.8.2-4 evolution-pilot-2.8.2-4 evolution-sharp-0.12.0-5 evolution-data-server-1.8.2-5 beagle-evolution-0.2.12-28 Here are a couple of other unusual things I've noticed: 1. When I invite someone else to a meeting, the message he received didn't contain a calendar attachment. I've attached Test.txt, containing the message he received. 2. While trying to understand what was going on here, I was often unable to access my calendar at all until I exited from Evolution, typed "evolution --force-shutdown", restarted Evolution, and re-entered my Exchange password. (When this was happening, I wouldn't receive an error message, but the Exchange calendar would be unchecked in the GUI. Clicking on the empty check box would prompt me for a password, a check would appear in the box for a second, then it would uncheck itself.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #1 from David.Walker@ucop.edu 2007-01-02 15:39 MST ------- Created an attachment (id=111336) --> (https://bugzilla.novell.com/attachment.cgi?id=111336&action=view) Message received by an invited meeting participant -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 kharish@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kharish@novell.com |pchenthill@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 pchenthill@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |David.Walker@ucop.edu ------- Comment #2 from pchenthill@novell.com 2007-02-01 03:05 MST ------- Please try out the following, a) Remove the exchange account from preferences and ensure that the calendars are removed (by observing the source list in calendar view). a) Shutdown evolution $evolution-2.6 --force-shutdown b) Remove the cache, $rm -rf ~/.evolution/exchange c) Restart evolution and create the exchange account. If the problem persists, please get us the E2K_DEBUG traces of the evolution-exchange process and also mention the name of the calendar's which are failing to load. As one of the patches had the fix for encoding of the uri's, it requires a deletion of the account and removal of cache inorder to recreate the calendar's. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #3 from David.Walker@ucop.edu 2007-02-02 17:48 MST ------- Created an attachment (id=117232) --> (https://bugzilla.novell.com/attachment.cgi?id=117232&action=view) E2K_DEBUG output -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 David.Walker@ucop.edu changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|David.Walker@ucop.edu | ------- Comment #4 from David.Walker@ucop.edu 2007-02-02 17:55 MST ------- Removing the Exchange account and delete the cache didn't seem to work, so here's the E2K_DEBUG output. The calendar I'm having trouble with is "UCOP Exchange / Calendar". Note that the calendar does load; I just can't create a new appointment in it. A new appointment appears at first, but it never shows up on the Exchange server, and no longer appears the next time I run Evolution. I hope I created the debug output the right way, by the way. I used: E2K_DEBUG=4 evolution to get it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 pchenthill@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |David.Walker@ucop.edu ------- Comment #5 from pchenthill@novell.com 2007-02-08 05:18 MST ------- Please provide the traces of evolution-exchange process. Start evolution-exchange in a separate terminal, $E2k_DEBUG=4 /opt/gnome/lib/evolution/2.8/evolution-exchange-storage/ and run evolution. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 David.Walker@ucop.edu changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|David.Walker@ucop.edu | ------- Comment #6 from David.Walker@ucop.edu 2007-02-13 14:03 MST ------- Created an attachment (id=118967) --> (https://bugzilla.novell.com/attachment.cgi?id=118967&action=view) E2K_DEBUG output from evolution-exchange Here's the debug trace you requested. I had to compress it, as the original was too large to upload to Bugzilla. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #7 from pchenthill@novell.com 2007-02-20 05:56 MST ------- I have been trying to reproduce the bug. But still no luck on it. The calendars get loaded just fine. I have looked into the traces, I do not see the calendar named "UCOP Exchange Calendar" in the traces attached. How many calendar's do you have in your account ? Are you able to view the calendar through OWA ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #8 from David.Walker@ucop.edu 2007-02-21 14:32 MST ------- Just to be clear, the calendar does load; I just can't create a new appointment or meeting in it. I can even change information for an existing appointment, and accepting meeting invitations works, too. The name of the calendar within Exchange's hierarchy is "Calendar," and "UCOP Exchange" is what I called our Exchange server when I defined it in Evolution. In addition to "UCOP Exchange / Calendar," I also have "On This Computer / Personal" and "Contacts / Birthdays & Anniversaries," although neither is selected in the side bar. I am able to view the calendar in OWA, as well as create appointments through OWA. Out of curiosity, do I need access to any part of our Windows infrastructure other than OWA for this to work? I have never been able, for example, to access the Global Address List. Our Windows people have never "added my computer to AD," as they put it, making me wonder if I don't have access to some required service. I've never pressed the issue with them, but I'm willing to if it would solve my problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #9 from pchenthill@novell.com 2007-02-22 01:45 MST ------- Thank you for the information provided. I have almost nailed down the issue. What is the default timezone set (Edit->Preferences->Calendar and Tasks->TIme zone ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #10 from David.Walker@ucop.edu 2007-02-23 13:27 MST ------- Good news. The time zone is "America/Los_Angeles," and the "Adjust for daylight saving time" box is checked. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #11 from pchenthill@novell.com 2007-03-06 04:24 MST ------- The fix for this is available at https://bugzilla.novell.com/show_bug.cgi?id=251573#c1. I will get this committed to opensuse-10.2 branch. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #12 from David.Walker@ucop.edu 2007-03-06 10:57 MST ------- Thanks! I'll look forward to the update. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #13 from sragavan@novell.com 2007-03-06 11:07 MST ------- Chen, does this mean that we have push the timezone fix to 10.2 ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #14 from pchenthill@novell.com 2007-03-06 22:18 MST ------- (In reply to comment #13)
Chen, does this mean that we have push the timezone fix to 10.2 ?
Yes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 sragavan@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |aj@novell.com, sragavan@novell.com Status|NEW |NEEDINFO Info Provider| |David.Walker@ucop.edu ------- Comment #15 from sragavan@novell.com 2007-03-07 06:18 MST ------- We need a swamp Id to push this timezone updates to 10.2. https://bugzilla.novell.com/show_bug.cgi?id=251573 has the patch. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 aj@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|David.Walker@ucop.edu |ast@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ast@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|ast@novell.com | ------- Comment #16 from ast@novell.com 2007-03-08 09:25 MST ------- It is the same SWAMPID: 8679 - thank you :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 pchenthill@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED ------- Comment #17 from pchenthill@novell.com 2007-03-15 13:34 MST ------- The patch has been submitted to opensuse-10.1, 10.2, sled-10 and sled-10 sp1. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #18 from David.Walker@ucop.edu 2007-03-23 10:36 MST ------- I just installed the evolution updates that were distributed for openSUSE 10.2 yesterday, but I still can't create new appointments. After the upgrade, I killed off all of the evolution processes and did "rm -rf .evolution/exchange". Is there anything else I should do? Or am I being too impatient, and this is not yet the update I need? Here are the evolution packages I have installed now: evolution-2.8.2-5 evolution-webcal-2.8.0-26 evolution-webcal-debuginfo-2.8.0-26 evolution-data-server-1.8.2-7 evolution-pilot-2.8.2-5 evolution-exchange-2.8.2-5 evolution-sharp-0.12.0-5 Also, by the way, my calendar displays appointments an hour earlier than it should, although this started before the upgrade. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 David.Walker@ucop.edu changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | ------- Comment #19 from David.Walker@ucop.edu 2007-03-29 18:27 MST ------- I just noticed that this bug's status has been changed to resolved, but I'm still having the problem. Did anyone see my previous post? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 pchenthill@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |David.Walker@ucop.edu ------- Comment #20 from pchenthill@novell.com 2007-03-30 04:58 MST ------- Do you have the following ChangeLog information in the evolution-data-server rpm Please run $ rpm -q --changelog evolution-data-server |less ChangeLog information is, * Thu Mar 08 2007 - pchenthill@novell.com bnc-251573-timezone-update.diff: Updates the timezone information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388
David.Walker@ucop.edu changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEEDINFO |REOPENED
Info Provider|David.Walker@ucop.edu |
------- Comment #21 from David.Walker@ucop.edu 2007-03-30 11:32 MST -------
No, I don't. My changelog starts with:
> rpm -q --changelog evolution-data-server |less
* Fri Feb 09 2007 - sragavan@novell.com
- SWAMP-ID: 8673
bnc-222479-keyring-fallback.diff: Fallback to file based password store if
key ring is not available.
* Tue Nov 21 2006 - sbrabec@suse.cz
...
Do I have the wrong package version installed?
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https://bugzilla.novell.com/show_bug.cgi?id=231388 ------- Comment #22 from pchenthill@novell.com 2007-03-31 03:39 MST ------- No. I verified that the updated package with the fix has not been released yet. It will be released soon. I will updated you once its released. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=231388 pchenthill@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED ------- Comment #23 from pchenthill@novell.com 2007-05-03 23:16 MST ------- The patch update for this has been released for OpenSuse-10.2. You can get it from here, http://www.novell.com/linux/download/updates/102_i386.html. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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