[Bug 334676] New: after a while keyboard is dead
https://bugzilla.novell.com/show_bug.cgi?id=334676 Summary: after a while keyboard is dead Product: openSUSE 10.3 Version: Final Platform: i586 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: KDE AssignedTo: kde-maintainers@suse.de ReportedBy: bluedzins@wp.pl QAContact: qa@suse.de Found By: --- I cannot say anything about how to reproduce it. It just happened for me several times (in OS 10.3 only, in OS 10.2 -- never), and it looks like it happen again. So... I simply work, switch desktop, write something, use KMail, Konqueror, nothing unusual. And all of the sudden keyboard is dead -- pressing caps lock does not help, adding additional keyboard does not change anything. I have to close all apps using mouse, end session, and keyboard works. So I am able to log in again and work. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Maciej Pilichowski
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Stephan Binner
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Maciej Pilichowski
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Stephan Binner
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Stefan Dirsch
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--- Comment #6 from Maciej Pilichowski
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--- Comment #7 from Maciej Pilichowski
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--- Comment #8 from Stefan Dirsch
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--- Comment #9 from Danilo Luvizotto
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--- Comment #10 from Stefan Dirsch
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--- Comment #11 from Danilo Luvizotto
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--- Comment #12 from Maciej Pilichowski
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--- Comment #13 from Danilo Luvizotto
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Stephan Binner
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Maciej Pilichowski
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Stefan Dirsch
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--- Comment #17 from Maciej Pilichowski
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--- Comment #18 from Stefan Dirsch
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Maciej Pilichowski
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--- Comment #20 from Stefan Dirsch
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--- Comment #21 from Maciej Pilichowski
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--- Comment #22 from Maciej Pilichowski
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--- Comment #23 from Maciej Pilichowski
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Maciej Pilichowski
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Stefan Dirsch
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Maciej Pilichowski
It would have been enough to send me the lines of messages/warn at the time the issue happened. This also would have saved me the time to ask when it happened ...
Stefan, try compress files, copy them, and attach them using only mouse :-)) -- it took me almost an hour to do so, so I wanted to send those as fast as possible. For time sake and (it didn't happen yet) I could not be sure that I don't loose mouse also. This time it happened when I was switching desktop -- I was pressing win+1, win+2, win+3, win+4 back and forth, and at some point there was no switch. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Stefan Dirsch
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--- Comment #28 from Stefan Dirsch
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--- Comment #29 from Stefan Dirsch
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Maciej Pilichowski
Well, but without knowing for which time stamp I need to look the logfiles are completely useless for me. :-(
I don't understand this -- I sent log files _right away_ when keyboard was dead. So those are the last entries -- in warn file ~20 lines in messages more. But I didn't cut anything just to provide full information. For simplicity you can just look for the last entries from _today_. Keyboard went dead shortly after booting.
What is the meaning of win+1, win+2, ...?
It is a keyboard shortcut for desktop switch: to desktop 1, desktop 2, and so on. Since the last time it happened for win+tab, I suspect it has something to do with win key -- but I am not sure, it happened only four times. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
I don't understand this -- I sent log files _right away_ when keyboard was dead. So those are the last entries -- in warn file ~20 lines in messages more. Could you do this for me, please? Still it makes sense to only look at the
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Stefan Dirsch
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Stefan Dirsch
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--- Comment #34 from Maciej Pilichowski
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--- Comment #35 from Stefan Dirsch
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Stefan Dirsch
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User bluedzins@wp.pl added comment
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Maciej Pilichowski
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User bluedzins@wp.pl added comment
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--- Comment #38 from Maciej Pilichowski
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--- Comment #39 from Maciej Pilichowski
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--- Comment #40 from Maciej Pilichowski
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Stefan Dirsch
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Stefan Dirsch
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--- Comment #43 from Maciej Pilichowski
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User bluedzins@wp.pl added comment
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Maciej Pilichowski
Not sure if this warning is related to the keyboard breakage at all. Xorg.0.log sounds like the new Xserver logfile after restarting the Xsession. Xorg.0.log.old would be the old one. Can you attach this?
No problem, but I think that now those files are the same -- because I turned off and on computer meanwhile. And yes, there was new Xsession because I followed your steps :-) I noted time, I closed session with dead keyboard and opened a new one with working keyboard, and then I edited those files. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #45 from Stefan Dirsch
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User bluedzins@wp.pl added comment
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--- Comment #46 from Maciej Pilichowski
a) waiting for the next keyboard freeze and attach Xorg.0.log.old right after freeze
Ok.
b) checking for keyboard BIOS settings. BTW, is this a USB or PS/2 keyboard? ("hwinfo --keyboard" should tell us)
Recognized as PS2. It is laptop keyboard (Dell Latitude D610).
c) update BIOS
Ok, it is always a good idea, but it worked in 10.0, 10.1 (alpha), 10.2 and windows without any problem. It is not a proof but rather strong indication that something is wrong with 10.3 not with keyboard. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Stefan Dirsch
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--- Comment #48 from Maciej Pilichowski
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Maciej Pilichowski
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--- Comment #51 from Maciej Pilichowski
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--- Comment #52 from Stefan Dirsch
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--- Comment #53 from Maciej Pilichowski
But as already said it's not the culprit.
True, but add one weak point to another and you get a bug as in such case. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Stefan Dirsch
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--- Comment #59 from Stefan Dirsch
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