[Bug 551326] New: Setup process fails at registration stage

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30 Oct 2009 30 Oct '09

12:16

http://bugzilla.novell.com/show_bug.cgi?id=551326 Summary: Setup process fails at registration stage Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: i586 OS/Version: Windows XP Status: NEW Severity: Normal Priority: P5 - None Component: WebYaST AssignedTo: kkaempf@novell.com ReportedBy: aguo@novell.com QAContact: qa@suse.de Found By: --- Created an attachment (id=324854) --> (http://bugzilla.novell.com/attachment.cgi?id=324854) suse_register.log, y2log, yastws_production.log, yast_production User-Agent: Mozilla/5.0 (X11; U; Linux i686; zh-CN; rv:1.9.0.6) Gecko/2009012700 SUSE/3.0.6-1.14 Firefox/3.0.6 Browser: IE 8 "set up" process stops at "registration" stage, and reads "Error occured while connecting to registration server". Reproducible: Always Steps to Reproduce: 1. start a new created appliance with WebYaST (successfully); 2. set up system at the first time access WebYaST; Actual Results: "set up" process stops at "registration" stage. Click "control panel" doesn't work, and still asks registration steps. Expected Results: Go through "set up" process smoothly. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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30 Oct 30 Oct

12:41

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User aguo@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c1 --- Comment #1 from Arthur Guo 2009-10-30 06:41:07 MDT --- Created an attachment (id=324860) --> (http://bugzilla.novell.com/attachment.cgi?id=324860) screencopy of registration failure -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:41

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 Arthur Guo changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kkaempf@novell.com |jdsn@novell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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2 Nov 2 Nov

09:56

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User jdsn@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c2 J. Daniel Schmidt changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium Status|NEW |NEEDINFO CC| |jreidinger@novell.com, | |schubi@novell.com Info Provider| |jreidinger@novell.com --- Comment #2 from J. Daniel Schmidt 2009-11-02 02:56:42 MST --- Josef, the initial setup workflow must allow to circumvent the registration. In case there is no network connection to the registration server or some registration information is missing or any other error happens so that registration can not finish this step would block webyast. Is there anything we need to adapt in the registration client or can you adapt the workflow? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:26

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User jreidinger@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c3 Josef Reidinger changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|jreidinger@novell.com |mschmidkunz@novell.com AssignedTo|jdsn@novell.com |jreidinger@novell.com --- Comment #3 from Josef Reidinger 2009-11-02 04:26:46 MST --- I think that it is general problem of work-flow, because it affects all plugins which use basesystem setup. Martin - would do you think about add third option to basic workflow 'Skip' from usability point of view? So basic setup has three buttons - Back, Next and Skip? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Nov 10 Nov

14:44

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User mschmidkunz@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c4 Martin Schmidkunz changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW CC| |mschmidkunz@novell.com Info Provider|mschmidkunz@novell.com | --- Comment #4 from Martin Schmidkunz 2009-11-10 07:44:24 MST --- As discussed on IRC: I propose to include "skip" possibility only into registration module. E.g. [Icon] Registration ( ) Register later Note: You may need to register in order to... ( ) Register now BTW: what are possible consequences, if the user chooses not to register? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:36

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User jreidinger@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c6 --- Comment #6 from Josef Reidinger 2009-11-10 11:36:06 MST --- Schubi -if you provide such option, then call redirect_success after it and it work as expected. If you want to have such functionlity only during initial proposal, then I can give you hint how to get that state ( but if it is not required, we should prevent it as if we change it in future, then we must change it also in registration) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12 Nov 12 Nov

10:31

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User schubi@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c7 Stefan Schubert changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dmacvicar@novell.com --- Comment #7 from Stefan Schubert 2009-11-12 03:31:12 MST --- comment #4 Martin, I have not followed the discussion on IRC. So what is the reason for providing the skip option for the registration module only ? I think only EULA module cannot be skipped. e.g.: It makes no sense to configure mail if the network has not been configured. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:32

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 Stefan Schubert changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |kkaempf@novell.com Info Provider| |mschmidkunz@novell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:38

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 User schubi@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=551326#c8 --- Comment #8 from Stefan Schubert 2009-11-12 03:38:35 MST --- Another point would be if a module in the installation workflow creates an error while storing the data. What should happen, if the user cannot solve this problem but want to finish the installation ? (esp. the administrator is not available :-)) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 Nov 20 Nov

10:59

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 http://bugzilla.novell.com/show_bug.cgi?id=551326#c9 Klaus Kämpf changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|mschmidkunz@novell.com | --- Comment #9 from Klaus Kämpf 2009-11-20 10:59:10 UTC --- (In reply to comment #4)

...

As discussed on IRC: I propose to include "skip" possibility only into registration module. E.g. [Icon] Registration

( ) Register later Note: You may need to register in order to... ( ) Register now

BTW: what are possible consequences, if the user chooses not to register?

No, a skip option is ruled out in the PRD -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:59

New subject: [Bug 551326] Setup process fails at registration stage

http://bugzilla.novell.com/show_bug.cgi?id=551326 http://bugzilla.novell.com/show_bug.cgi?id=551326#c10 Klaus Kämpf changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #10 from Klaus Kämpf 2009-11-20 10:59:49 UTC --- Couldn't reproduce with RC3 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 551326] New: Setup process fails at registration stage

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