[Bug 610424] New: Black screen with artifact mouse pointer on ATI X600
http://bugzilla.novell.com/show_bug.cgi?id=610424 http://bugzilla.novell.com/show_bug.cgi?id=610424#c0 Summary: Black screen with artifact mouse pointer on ATI X600 Classification: openSUSE Product: openSUSE 11.3 Version: Milestone 7 Platform: x86-64 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: X.Org AssignedTo: bnc-team-xorg-bugs@forge.provo.novell.com ReportedBy: silviu_marin-caea@otpbank.ro QAContact: xorg-maintainer-bugs@forge.provo.novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.4) Gecko/20100513 SUSE/3.6.4-1.11 Firefox/3.6.4 The login screen is black and the mouse pointer looks like a few random pixels. The console displays these messages: May 31 17:34:08 silviu kernel: [ 422.872943] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.874133] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(1). May 31 17:34:08 silviu kernel: [ 422.874137] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.874480] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(2). May 31 17:34:08 silviu kernel: [ 422.874484] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.874853] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(3). May 31 17:34:08 silviu kernel: [ 422.874857] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.874981] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(4). May 31 17:34:08 silviu kernel: [ 422.874985] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.881750] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(5). May 31 17:34:08 silviu kernel: [ 422.881753] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.881871] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(6). May 31 17:34:08 silviu kernel: [ 422.881874] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.882847] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(7). May 31 17:34:08 silviu kernel: [ 422.882851] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.883399] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(8). May 31 17:34:08 silviu kernel: [ 422.883402] [drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB ! May 31 17:34:08 silviu kernel: [ 422.883737] [drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(9). Reproducible: Sometimes Steps to Reproduce: 1. Install from LiveCD KDE4 2. Black login screen with artifact mouse pointer 3. Errors from radeon in /var/log/messages Actual Results: Unusable graphics Expected Results: Normal graphics -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=610424
http://bugzilla.novell.com/show_bug.cgi?id=610424#c1
--- Comment #1 from Silviu Marin-Caea
http://bugzilla.novell.com/show_bug.cgi?id=610424
http://bugzilla.novell.com/show_bug.cgi?id=610424#c2
Stefan Dirsch
http://bugzilla.novell.com/show_bug.cgi?id=610424
http://bugzilla.novell.com/show_bug.cgi?id=610424#c
Stefan Dirsch
http://bugzilla.novell.com/show_bug.cgi?id=610424
http://bugzilla.novell.com/show_bug.cgi?id=610424#c3
--- Comment #3 from Silviu Marin-Caea
http://bugzilla.novell.com/show_bug.cgi?id=610424
http://bugzilla.novell.com/show_bug.cgi?id=610424#c4
Stefan Dirsch
http://bugzilla.novell.com/show_bug.cgi?id=610424
http://bugzilla.novell.com/show_bug.cgi?id=610424#c5
--- Comment #5 from Silviu Marin-Caea
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http://bugzilla.novell.com/show_bug.cgi?id=610424#c6
--- Comment #6 from Stefan Dirsch
Would it work automatically for an end-user that doesn't know about "nomodeset"?
No.
Will the option nomodeset be added as default?
No. It's mentioned in our release notes (which you don't have for LiveCD AFAIK). So I believe we need some special documentation for our LiveCD about hacks and workarounds. Maybe you can open a bugreport for this. Would be appreciated. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #7 from Silviu Marin-Caea
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http://bugzilla.novell.com/show_bug.cgi?id=610424#c8
--- Comment #8 from Stefan Dirsch
After an installation that seems to work fine, there's a black screen with a bunch of random pixels as mouse pointer.
Sounds like a contradiction to me !?!
What would the would-be user do?
Read the friendly release notes about hacks and works-arounds?
Users should always do this. Especially new ones. And yes, I agree that we need a solution for LiveCD users, which don't have access to release notes since there is simply no installation. This would be something, where our community could help us.
Or try Ubuntu? Hmmm...
Is it fixed with Ubuntu?
I really hope this bug is not typical for all ATI cards or a lot of users will be running.
I can't say. I only see reports, if KMS doesn't work. When KMS *is* working, nobody dares to report this. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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http://bugzilla.novell.com/show_bug.cgi?id=610424#c9
--- Comment #9 from Silviu Marin-Caea
After an installation that seems to work fine, there's a black screen with a bunch of random pixels as mouse pointer.
Sounds like a contradiction to me !?!
A mostly black screen with a few pixels in the middle that aren't black. I think I wasn't clear, it's not a black _text_ screen with a cursor, but a black graphic screen with a bunch of pixels as mouse pointer.
What would the would-be user do?
Read the friendly release notes about hacks and works-arounds?
Users should always do this. Especially new ones.
Fact of life is they'd rather don't. I do, but I'm old school, I wouldn't run away screaming from SUSE and I know the solution now. But me and few others like me aren't enough, we need more users, we shouldn't scare them away with black screens and hacks and work-arounds :-) Maybe after we get them hooked on SUSE.
Or try Ubuntu? Hmmm... Is it fixed with Ubuntu?
It's enough if Ubuntu doesn't use KMS yet, then it's "fixed". Is KMS really ready for production? Can we make a blacklist of video cards that shouldn't use mode setting? Bugs that show up right after installation, before any updates can be applied aren't cool at all. Especially bugs that show a black screen, very discouraging for any new users.
I really hope this bug is not typical for all ATI cards or a lot of users will be running.
I can't say. I only see reports, if KMS doesn't work. When KMS *is* working, nobody dares to report this.
Well, it's bugzilla, not justworkzilla. :-) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #10 from Stefan Dirsch
A mostly black screen with a few pixels in the middle that aren't black. I think I wasn't clear, it's not a black _text_ screen with a cursor, but a black graphic screen with a bunch of pixels as mouse pointer.
That doesn't make it any better. Not sure why you call this "After an installation that seems to work fine".
Fact of life is they'd rather don't. I do, but I'm old school, I wouldn't run away screaming from SUSE and I know the solution now. But me and few others like me aren't enough, we need more users, we shouldn't scare them away with black screens and hacks and work-arounds :-) Maybe after we get them hooked on SUSE.
Why not provide release notes for the LiveCD, which they can read at the same time they download the image?
It's enough if Ubuntu doesn't use KMS yet, then it's "fixed". Is KMS really ready for production? Can we make a blacklist of video cards that shouldn't use mode setting?
I'm pretty sure current Ubuntu version do already use KMS. I would have expected openSUSE were the last Linux distribution to switch to KMS.
Bugs that show up right after installation, before any updates can be applied aren't cool at all. Especially bugs that show a black screen, very discouraging for any new users.
No objections. I'm going to propose on opensuse-factory@opensuse.org to provide release notes for openSUSE LiveCDs. Let's see what the outcome is. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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http://bugzilla.novell.com/show_bug.cgi?id=610424#c11
--- Comment #11 from Silviu Marin-Caea
(In reply to comment #9)
A mostly black screen with a few pixels in the middle that aren't black. I think I wasn't clear, it's not a black _text_ screen with a cursor, but a black graphic screen with a bunch of pixels as mouse pointer.
That doesn't make it any better. Not sure why you call this "After an installation that seems to work fine".
Because it never happened while running the LiveCD environment. I install to hard-disk from LiveCD, then boot the new installation. Then, it's either the black screen or it works, displays normal graphics, but without compositing.
Fact of life is they'd rather don't. I do, but I'm old school, I wouldn't run away screaming from SUSE and I know the solution now. But me and few others like me aren't enough, we need more users, we shouldn't scare them away with black screens and hacks and work-arounds :-) Maybe after we get them hooked on SUSE.
Why not provide release notes for the LiveCD, which they can read at the same time they download the image?
This might work if release notes are automatically displayed right after the click to download by some clever web script.
Bugs that show up right after installation, before any updates can be applied aren't cool at all. Especially bugs that show a black screen, very discouraging for any new users.
No objections.
I'm going to propose on opensuse-factory@opensuse.org to provide release notes for openSUSE LiveCDs. Let's see what the outcome is.
Do you believe this bug is specific to LiveCD only? I think it's the same for DVD, too. A single document should apply to both DVD and LiveCD. No need to create two separate versions. Just display the Release Notes right after the click to download. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #12 from Stefan Dirsch
Because it never happened while running the LiveCD environment. I install to hard-disk from LiveCD, then boot the new installation. Then, it's either the black screen or it works, displays normal graphics, but without compositing.
Well, I no longer understand, when you see the issue with black screen. When running LiveCD or after booting the system you've installed on your harddisk during running LiveCD. I kind of need to give up here.
This might work if release notes are automatically displayed right after the click to download by some clever web script.
A link below or on top of the download link ("Read this before downloading and running the LiveCD image") would be enough I believe.
Do you believe this bug is specific to LiveCD only?
Yes, it is.
I think it's the same for DVD, too.
No, that's a wrong assumption. Since we still use fbdev for installation you always can install the system. Afterwards you might run into the same issue, but luckily you had the chance to read the release notes before during installation, so you know what to do, i.e. try with "nomodeset" at the boot prompt.
A single document should apply to both DVD and LiveCD. No need to create two separate versions. Just display the Release Notes right after the click to download.
I believe you can use the same document for both, yes. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #13 from Silviu Marin-Caea
(In reply to comment #11)
Because it never happened while running the LiveCD environment. I install to hard-disk from LiveCD, then boot the new installation. Then, it's either the black screen or it works, displays normal graphics, but without compositing.
Well, I no longer understand, when you see the issue with black screen. When running LiveCD
No, running LiveCD is fine, never encountered black screen
or after booting the system you've installed on your harddisk during running LiveCD.
Yes, after installing from LiveCD, ejecting the CD and booting the freshly installed system. The fresh system has the bug.
Do you believe this bug is specific to LiveCD only?
Yes, it is.
I think it's the same for DVD, too.
No, that's a wrong assumption. Since we still use fbdev for installation you always can install the system. Afterwards you might run into the same issue, but luckily you had the chance to read the release notes before during installation, so you know what to do, i.e. try with "nomodeset" at the boot prompt.
That is exactly what happens, the system can be installed but after that is unusable unless the user knows about nomodeset. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #14 from Stefan Dirsch
No, running LiveCD is fine, never encountered black screen
or after booting the system you've installed on your harddisk during running LiveCD.
Yes, after installing from LiveCD, ejecting the CD and booting the freshly installed system. The fresh system has the bug.
Ok. So complete misunderstanding here. :-( The reason, why it doesn't happen with LiveCD could be that with LiveCD KMS has more time for initialization since the system startup (including Xserver startup) takes much longer from CD.
That is exactly what happens, the system can be installed but after that is unusable unless the user knows about nomodeset.
But again. During installation the user has the chance to read the release notes, where this option is mentioned. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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