https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c2 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|lee_matheson@hotmail.com | --- Comment #2 from Lee Matheson 2008-05-20 14:28:37 MST --- Per my original post, it freezes IMMEDIATELY after: "[Linux-initrd @ 0x37b59000,0x496337 bytes"] "Probing EDD (edd=off to disable)..." When it freezes the entire screen goes black. This "Probing EDD (edd=off to disable)" scrolls by so fast, I was only able to capture it by taking a video of the boot, and then playing it back. When it freezes, there is no grub splash. Just a black screen. Is there a boot code I can apply (to have things stored in a log file)? Or after a failed boot, would it help if I then do a hardware reset, and re-boot to a live CD/DVD (such as knoppix) and then go into the hard drive and copy some openSUSE log file? (if so, which file?). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c3 --- Comment #3 from Lee Matheson 2008-05-22 03:33:31 MST --- Some more information on this bug .. I am using 11.0 beta3 with kernel (from "uname -a"): Linux linux 2.6.25.3-2-pae #1 SMP 2008-05-10 07:46:36 +0200 i686 athlon i386 GNU/Linux The selection of pae was done automatically by openSUSE installer, which was surprising to me, as this old athlon-1100 PC has only 1 GBbye of RAM. I tried taking a look at the log files, when a boot failed, by booting to openSUSE-10.3 (which successfully dual boots 100% of the time on this PC), and then mounted the 11.0 beta3 / partition, and checked /var/log on the 11.0 beta3 partition. Both "boot.msg" and "messages" had no entries for the failed boot, .. as their last entries were the previous shutdown. I checked the time stamp of all log messages in /var/log and there were in fact no log messages with a time stamp that corresponded to the failed boot. I then tried rebooting back to 11.0 beta3, and using the boot code "acpi=off". This made no difference, and the boot still failed. After repeated attempts at a normal boot (without the "acpi=off" boot code), the boot finally did succeed. Again, openSUSE-10.3 reliably boots 100% of the time. ... I'll try installing an updated 11.0 beta3 kernel (using the "rpm -ihv" command, and hand edit the /boot/grub/menu.lst file to provide a kernel boot selection), in order to see if an updated kernel makes any difference. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 Stephan Kulow changed: What |Removed |Added ---------------------------------------------------------------------------- Flag| |SHIP_STOPPER- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c6 --- Comment #6 from Lee Matheson 2008-05-23 12:41:53 MDT --- Thank-you, I am glad to read there is believed and planned to be a resolution. I also tried the kernel-pae-2.6.25.4-8.1.i586.rpm from here: http://download.opensuse.org/repositories/Kernel:/HEAD/openSUSE_Factory/ and I obtained the same anomalous behaviour, ... ie 4 failed boots (with an identical freeze early in boot process) followed by one successful boot on the 5th attempt. I'm looking forward to the updated kernel with the fix. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c8 --- Comment #8 from Lee Matheson 2008-05-27 15:52:37 MDT --- I tried the kernel-pae-2.6.25.4-11, and also kernel-default-2.6.25.4-11 from here: http://download.opensuse.org/distribution/SL-OSS-factory/inst-source/suse/i5... They both exhibited the same anomalous behaviour as above, booting successfully only once out of every approximately 5 attempts. They froze during boot at the exact same place every time. I also tried the kernel-pae-2.6.25.4.11 (with acpi=off) and tried the kernel-default-2.6.25.4.11 (with safe settings) and the kernel-vanilla-2.6.25.4-11, and in all cases the same anomalous behaviour was observed, with a freeze in the exact same place. I'm looking forward to RC1 later this week, which I hope has a kernel build that contains the fix. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c10 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lee_matheson@hotmail.com --- Comment #10 from Lee Matheson 2008-05-28 12:42:47 MDT --- Ok, after reading Comment#9 (above) I went to this URL: ftp://ftp.suse.com/pub/projects/kernel/kotd/HEAD/i386/ and downloaded and installed with "rpm -ivh --oldpackage : kernel-default-2.6.25.4-HEAD_20080526132305.i586.rpm 27-May-2008 08:39 21.7M kernel-pae-2.6.25.4-HEAD_20080526132305.i586.rpm 26-May-2008 16:15 21.8M kernel-vanilla-2.6.25.4-HEAD_20080526132305.i586.rpm 26-May-2008 16:16 21.7M ... installing one at a time, and then checking menu.lst to ensure it was updated to allow a boot. I obtained the same freeze symptoms as before, where I tried booting: 1st: 1 x kernel-default-2.6.25.4-HEAD_20080526132305.i586.rpm 2nd: 1 x kernel-default-2.6.25.4-HEAD_20080526132305.i586.rpm [fail safe settings] 3rd: 1 x kernel-pae-2.6.25.4-HEAD_20080526132305.i586.rpm 4th: 1 x kernel-vanilla-2.6.25.4-HEAD_20080526132305.i586.rpm 6th-9th: 4 x kernel-default-2.6.25.4-HEAD_20080526132305.i586.rpm [ie 4 more attempts of this build] 10th-11th: 2 x kernel-pae-2.6.25.4-HEAD_20080526132305.i586.rpm [ie 2 more attempts of this build] 12th: 1 x kernel-pae-2.6.25.4-HEAD_20080526132305.i586.rpm ... and on this 12th attempt PC did not freeze in the same repeatable place, but booted successfully (finally). But thats rather unsatisfactory, having to boot 12 times for 1 success. This suggests to me the "HEAD_20080526132305.i586" version of the kernel has the same problem. I hope I grabbed the correct kernel to test from ftp://ftp.suse.com/pub/projects/kernel/kotd/HEAD/i386/. There was a lot of kernels on that site. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c12 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Critical |Blocker Status|RESOLVED |REOPENED Resolution|FIXED | Version|Beta 3 |RC 1 --- Comment #12 from Lee Matheson 2008-05-30 10:19:44 MDT --- I just finished install 11.0 RC1. The anomalous behaviour is still present. And it made the installation unpleasant. During the installation, after the software install, and as part of the 1st boot before the "configuration" step (where x is configured ... etc .) the PC fooze immediately upon reboot, with the IDENTICAL freeze characteristics to the above. I had to hit the hardware reset button 6 times, before I obtained a successful reboot. Normally, I would NEVER do that, but my experience with this BUG to date suggested to me that if I kept hitting reset the PC may eventually not freeze upon boot, but may finish the boot, and eventually it did. I have selected to "reopen" this Bug, and place it as a blocker, and marked it as being found in RC1. IMHO this BUG would have blocked most users. Note, 10.3 does not have this problem booting from this PC (neither did 9.x, 10.0, 10.1, nor 10.2) Is there anything else I can do to help? There is a lot of information about my PC, when I first raised this bug as part of the alpha releases. .... https://bugzilla.novell.com/show_bug.cgi?id=373012 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c14 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED Info Provider|lee_matheson@hotmail.com | --- Comment #14 from Lee Matheson 2008-05-30 14:00:31 MDT --- I tried booting 11.0 RC1 with "nohz=off". Same freeze. I'm currently run a hardware memory test. Thus far no errors after 32 minutes. Earlier this PM, after reading comment#13, I opened the case, checked all connectors, cards, ... etc ... everything is properly seated. There are no visible problems. As a test I rebooted to openSUSE-10.3 from the grub text menu. It booted successfully 6 out of 6 tries (100% of the time). openSUSE-11.0 alpha/beta/RC1, on the other hand, freezes 4 out of every 5 boot tries. Sometimes worse. Possibly ( ? ) related, is a problem with Grub, in that most of the time (90% approx) it boots with (1) a text display indicating an error, then http://picpaste.com/1grub-initial-view.jpg http://picpaste.com/pics/1grub-initial-view.1212176826.jpg (2) an error message "graphics initialization failed", followed by http://picpaste.com/2grub-graphic-initialization-failed.jpg http://picpaste.com/pics/2grub-graphic-initialization-failed.1212176919.jpg (3) the typical grub text menu. Could this be a symptom of a graphic card failure, that is in turn affecting 11.0, but does not affect 10.3 ? http://picpaste.com/3grub-text-boot-menu.jpg http://picpaste.com/pics/3grub-text-boot-menu.1212176968.jpg The other 10% grub boots with a proper graphic menu selection. As opposed to vga=normal or vga=031a, is it possible trying different VGA codes in the grub menu would make a difference to both the grub boot, and the kernel freeze/boot? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c16 --- Comment #16 from Lee Matheson 2008-06-02 00:05:47 MDT --- I do not believe it is clear that https://bugzilla.novell.com/show_bug.cgi?id=396200 is a duplicate bug. While both PCs (in Bug 396200 and 992198) have nvidia cards, I note Bug 396200 was able to boot with the vanilla kernel. That has never been the case with bug 392198, as I have tried a number of different vanilla kernels, all of which exhibited the same identical failure on 11.0 beta3. I have not tried a vanilla kernel with RC1, but given my (lack of) success with the previous ftp://ftp.suse.com/pub/projects/kernel/kotd/HEAD/i386/ kernels, I have no reason to believe the RC1 vanilla kernel will make any difference. If a URL/directory is pointed to me where I can find a vanilla kernel for 11.0 RC1 , I am willing to try that (or any other video). Also, if there are any other tests/configurations that are recommended for me to try, please advise, and I will attempt them. Thankyou. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c17 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |lee_matheson@hotmail.com --- Comment #17 from Greg Kroah-Hartman 2008-06-10 11:33:55 MDT --- you can install the vanilla kernel with: zypper install kernel-vanilla Try running that kernel and letting us know what happens. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c19 --- Comment #19 from Lee Matheson 2008-06-13 14:31:25 MDT --- The sentence in post#18: "However the grub menu freezes(ie keyboard freezes) 50% of the time upon a mouse press." should read: "However the grub menu freezes (ie keyboard freezes) 50% of the time upon a key press." -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c21 --- Comment #21 from Lee Matheson 2008-06-16 23:14:00 MDT --- I've been wondering if this bug report could be related to a hard drive problem (and hence not an openSUSE-11.0 fault), with a problem with the hard drive's MBR? I plan to test that possibility, by either this weekend or next, where I plan to change out the hard drive on this PC with a spare drive I have, and install 11.0 on the spare drive. Then compare the boot behaviour. [... or does someone know an easier way to check this ... ]? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=392198 User lee_matheson@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392198#c23 Lee Matheson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|lee_matheson@hotmail.com | Resolution| |INVALID --- Comment #23 from Lee Matheson 2008-06-19 14:01:42 MDT --- As the initiator, I changed this bug report to "INVALID". And my apologies for this bug report. This is a PC hardware problem. My suspicions in Comment #21 proved correct, when I changed out the 80GByte hard drive for a 40GByte hard drive, and installed openSUSE-11.0 GM on the 40 GByte drive, the problem disappeared. I performed 10 reboots, with no problem in each of the 10 rebotos. Grub came up and performed correctly, and the kernel booted properly. My view now is the MBR in the previous 80GByte hard drive had an "intermittent" fault that occurred 90% of the time. My guess is the reason openSUSE-10.3 booted ok, is because its code was located in a "healthier" location of the hard drive. Perhaps the only puzzle is why the hardware health checks of the hard drive did not pick up anything. Thank you to the openSUSE developers, for implementing a faster installation and also retaining the faster reboots on openSUSE-11.0, else this test would have been unbearable. If nothing else, I have learned now how to charcterize a hard drive with a failing MBR. But I think I wasted far too much of everyone's time, and my sincere apologies for this. This BUG report is withdrawn by initiator (or called invalid). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.