[Bug 724421] New: Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

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bugzilla_noreply＠novell.com

16 Oct 2011 16 Oct '11

09:17

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c0 Summary: Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo Classification: openSUSE Product: openSUSE 12.1 Version: Factory Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: rwooninck@opensuse.org QAContact: qa@suse.de Found By: --- Blocker: --- Created an attachment (id=456782) --> (http://bugzilla.novell.com/attachment.cgi?id=456782) Debug output from /usr/lib/telepathy-haze User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.910.0 Safari/535.7 SUSE/16.0.910.0 When I try to make a connection to MSN / Yahoo, then telepathy-haze crashes. After the crash I cannot even check my accounts anymore. Originally the error occurred with the KDE telepathy stuff, but I also used empathy and got the same result. The message in /var/log/messages is : Oct 16 10:46:42 HQVMT4XX20 kernel: [ 3601.477480] telepathy-haze[15233] general protection ip:7fd6d1aa0f10 sp:7fff0c3a1500 error:0 in libc-2.14.1.so[7fd6d1a2c000+185000] I have attached the output of the debug mode from telepathy-haze as an attachment. Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

17 Oct 17 Oct

07:40

New subject: [Bug 724421] Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c1 Vincent Untz changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |vuntz@suse.com InfoProvider| |rwooninck@opensuse.org --- Comment #1 from Vincent Untz 2011-10-17 07:40:43 UTC --- Can you get a stack trace with gdb? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:13

New subject: [Bug 724421] Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c2 --- Comment #2 from Raymond Wooninck 2011-10-17 10:13:11 UTC --- Created an attachment (id=456888) --> (http://bugzilla.novell.com/attachment.cgi?id=456888) GDB output -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:14

New subject: [Bug 724421] Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c3 Raymond Wooninck changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|rwooninck@opensuse.org | --- Comment #3 from Raymond Wooninck 2011-10-17 10:14:37 UTC --- I hope that the new attachment provides the necessary information. I had to perform a Ctrl-C after that the error occurred, so I am not sure how GDB reacts on this. Please let me know if you need more information. You can also contact me on IRC (tittiatcoke) Regards Raymond -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:45

New subject: [Bug 724421] Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c Vincent Untz changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #456888|text/x-log |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:52

New subject: [Bug 724421] Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c4 Vincent Untz changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |rwooninck@opensuse.org --- Comment #4 from Vincent Untz 2011-10-17 10:52:23 UTC --- Thanks, that's useful. To get a stack trace with details, could you install libgnutls28-debuginfo and libpurple-debuginfo, and then do the gdb dance again? Right now, it looks more like a libpurple or gnutls issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:35

New subject: [Bug 724421] Telepathy-haze crashes and therefore cannot connect to MSN/Yahoo

https://bugzilla.novell.com/show_bug.cgi?id=724421 https://bugzilla.novell.com/show_bug.cgi?id=724421#c5 Raymond Wooninck changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|rwooninck@opensuse.org | --- Comment #5 from Raymond Wooninck 2011-10-17 11:35:04 UTC --- Created an attachment (id=456941) --> (http://bugzilla.novell.com/attachment.cgi?id=456941) GDB output logfile Hi Vincent, Hereby the new gdb output with the required debuginfo package for libgnutls installed. I already had the libpurple-debuginfo installed with the previous gdb dance. Hope that this one gives a better clue what is going on. Thanks Raymond -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.