[Bug 795582] New: Printing via browser failing
https://bugzilla.novell.com/show_bug.cgi?id=795582 https://bugzilla.novell.com/show_bug.cgi?id=795582#c0 Summary: Printing via browser failing Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@suse.com ReportedBy: deano_ferrari@hotmail.com QAContact: jsmeix@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0 Firefox/17.0 Printing from PDF applications or via lpr ****.ps works as expected, but printing via any browser fails with CUPS reporting the following: "/usr/lib/cups/filter/pdftops failed". Installed: CUPS 1.5.3-2.4.1 The problem remained when I upgrade to cups-1.5.4-103.1, and I also tried downgrading poppler-tools to 0.20.0-2.2.1 from 0.20.0-2.5.1 Reproducible: Always Steps to Reproduce: 1. Attempt to print HTML page from a browser 2. 3. Expected Results: Should print without issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Dean Martin
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--- Comment #2 from Dean Martin
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Johannes Meixner
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Johannes Meixner
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--- Comment #5 from Johannes Meixner
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Stefan Brüns
The print job data fila that my browser submited to CUPS is still there (CUPS won't delete a failed print job) as /var/spool/cups/d
-001 I copied it to /tmp/firefox.printout and # file /tmp/firefox.printout shows "PDF document, version 1.5".
Can you please provide the "firefox.printout". I am not able to create a failing PDF file ... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #7 from Bernhard Wiedemann
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--- Comment #8 from Stefan Brüns
Can you please provide the "firefox.printout". I am not able to create a failing PDF file ...
Had a newer poppler-tools from the KDE repositories. The bug is caused by an uninitialized variable leading to a division by zero. Newer poppler versions have this fixed, the MR has the fix cherrypicked. Please check with both the new cups and poppler versions. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #9 from Dean Martin
I think I have it:
It is no issue in CUPS but the newest CUPS update lets /usr/lib/cups/filter/pdftops call "pdftops -origpagesizes" to fix bnc#776080 and apparently this triggers the bug here.
I re-assign it to the Poppler maintainer for a deeper analysis what exactly the root cause is why "pdftops -origpagesizes" fails with signal 8 at least for some PDFs made by cairo.
Dean Martin, can you confirm my analysis?
Hi Johannes Thanks for your assistance here. Yes, the behaviour is as you report. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #10 from Dean Martin
(In reply to comment #6)
Can you please provide the "firefox.printout". I am not able to create a failing PDF file ...
Had a newer poppler-tools from the KDE repositories. The bug is caused by an uninitialized variable leading to a division by zero.
Newer poppler versions have this fixed, the MR has the fix cherrypicked.
Please check with both the new cups and poppler versions.
I tried upgrading CUPS to 1.5.4 (from the openSUSE printing repo), but the update repo provided only # rpm -qa |grep poppler libpoppler-glib8-0.20.0-2.5.1.x86_64 poppler-data-0.4.5-5.1.1.noarch libpoppler-qt4-3-0.14.4-6.1.x86_64 libpoppler-glib5-0.14.4-6.1.x86_64 libpoppler7-0.14.4-6.1.x86_64 libpoppler25-0.20.0-2.5.1.x86_64 libpoppler-qt4-4-0.20.0-2.5.1.x86_64 poppler-tools-0.20.0-2.2.1.x86_64 Which poppler version has the fix? (The current latest version I could find was 0.21.4) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #11 from Dean Martin
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--- Comment #12 from Stefan Brüns
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--- Comment #13 from Dean Martin
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Nils Ellmenreich
The maintenance request (MR) is currently pending, do not expect any changes before end of holidays.
You can either grab an updated/patched poppler 0.20.0 from http://download.opensuse.org/repositories/home:/StefanBruens:/branches:/open...
Thanks Stefan! I applied your packages to a 12.2 system and printing from firefox now works on all cases that were erroneous before. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #15 from Benjamin Brunner
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--- Comment #16 from Stefan Brüns
Stefan, I guess the udisks2 package was added accidentally to the MR, right? If yes, I'll remove it from the running update.
The udisk2 should have ended in a different MR - "osc bco" or creating the MR did not do what I expected ... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #17 from Benjamin Brunner
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--- Comment #18 from Benjamin Brunner
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C. Andrews Lavarre
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--- Comment #20 from C. Andrews Lavarre
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--- Comment #21 from Dean Martin
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Johannes Meixner
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--- Comment #23 from Johannes Meixner
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Benjamin Brunner
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--- Comment #26 from Johannes Meixner
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--- Comment #27 from C. Andrews Lavarre
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Johannes Meixner
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Swamp Workflow Management
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--- Comment #29 from Swamp Workflow Management
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