https://bugzilla.novell.com/show_bug.cgi?id=368858 User aj@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c2 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.com.au --- Comment #2 from Andreas Jaeger 2008-03-14 06:08:29 MST --- Could you create a solver test case, please? Please first recreate the caches with: zypper refresh -f And then check whether it works - if not, please add the solver test case (can be created with "zypper update --debug-solver" (creates in /var/log/zypp...) or with the YaST UI. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User chrubis@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c4 Cyril Hrubis changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.com.au --- Comment #4 from Cyril Hrubis 2008-04-04 11:57:22 MST --- Could you please attach files mentioned in Comment #2. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c6 --- Comment #6 from Scott Couston 2008-04-04 15:12:51 MST --- Created an attachment (id=206360) --> (https://bugzilla.novell.com/attachment.cgi?id=206360) 1 of 6 Files as requested -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c8 --- Comment #8 from Scott Couston 2008-04-04 15:30:29 MST --- Created an attachment (id=206368) --> (https://bugzilla.novell.com/attachment.cgi?id=206368) complete 6 files compressed - file 3 greater than 10MB Please delete files 1 and 2 of 6 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c10 --- Comment #10 from Scott Couston 2008-04-06 17:25:24 MST --- As stated the presence of acroread being installed on any X64 system will faithfully re-produce the error. - Advise IF you cannot duplicate same error! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 Stanislav Visnovsky changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|visnov@novell.com |dmacvicar@novell.com Component|Update Problems |libzypp QAContact|jsrain@novell.com |dmacvicar@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User schubi@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c12 Stefan Schubert changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |schubi@novell.com, ast@novell.com, | |hmuelle@novell.com AssignedTo|dmacvicar@novell.com |bnc-team-gnome@forge.provo.novell.com Status|NEEDINFO |NEW Info Provider|dmacvicar@novell.com | --- Comment #12 from Stefan Schubert 2008-04-25 02:30:55 MST --- All providers of: 1st pass: [[Require: [package] (namedcap) libgtkembedmoz.so, Required by U__s_[S3:1][package]acroread-8.1.2-1.4.i586]] cannot be installed cause there is a missing dependency: libnss3.so(NSS_3.7) which noone provides. It look like the "old" mozilla-nss problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User meissner@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c14 Marcus Meissner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.com.au --- Comment #14 from Marcus Meissner 2008-04-25 02:55:54 MST --- install the mozilla-xulrunner181-32bit and mozilla-nss-32bit packages. they should have been pulled automatically, but obviously werent -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User aj@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c16 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-gnome@forge.provo.novell.com |hmuelle@novell.com --- Comment #16 from Andreas Jaeger 2008-05-24 23:58:34 MDT --- so, what is the solution for this bug? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c19 Scott Couston changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|alpha096@virginbroadband.com.au | --- Comment #19 from Scott Couston 2008-05-25 02:20:40 MDT --- Default X_64 Install Patterns + Thunderbird + acroread -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User hmuelle@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c20 --- Comment #20 from Harald Mueller-Ney 2008-05-25 14:11:24 MDT --- Please provivde output of command: rpm -qa mozilla* acroread --qf "%{ARCH}\t%{NAME}-%{VERSION}-%{RELEASE}\n" Output will be similar to this one from my machine: x86_64 mozilla-nss-3.11.7-15 x86_64 mozilla-nspr-32bit-4.6.7-20 x86_64 mozilla-nss-32bit-3.11.7-15 x86_64 mozilla-nspr-4.6.7-20 x86_64 mozilla-xulrunner181-l10n-1.8.1.13-0.1 i586 acroread-8.1.2-1.4 x86_64 mozilla-xulrunner181-1.8.1.13-0.1 x86_64 mozilla-xulrunner181-32bit-1.8.1.13-0.1 With current information I assume, you miss one or more baselib (<name>-32bit) packages. Use yast or zypper to install these - you should have: mozilla-xulrunner181-32bit mozilla-nss-32bit mozilla-nspr-32bit (in cae you have mozilla-nspr installed) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c22 --- Comment #22 from Scott Couston 2008-05-25 17:17:14 MDT --- Output as follows - scott@MULTIVAC-V:~> su Password: MULTIVAC-V:/home/scott # rpm -qa mozilla* acroread --qf "%{ARCH}\t%{NAME}-%{VERSION}-%{RELEASE}\n" i586 acroread-7.0.9-59 x86_64 mozilla-nspr-4.6.7-20 x86_64 mozilla-nss-3.11.7-15 MULTIVAC-V:/home/scott # Regarding addition of mozilla-nss AND mozilla-nspr see images for file details- unable to determine IF thease are the correct -32bit files. Regarding addition of mozilla-xulrunner created conflict message output - see attached. Sorry not very much joy, however I think conflict output offers the best information re this problem. Please advise you next decision. I have not installed mozilla-xulrunner - Please advise!. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c24 --- Comment #24 from Scott Couston 2008-05-25 17:20:07 MDT --- Created an attachment (id=218008) --> (https://bugzilla.novell.com/attachment.cgi?id=218008) ? mozilla-nspr-version -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c25 --- Comment #25 from Scott Couston 2008-05-25 17:20:58 MDT --- Created an attachment (id=218009) --> (https://bugzilla.novell.com/attachment.cgi?id=218009) mozilla-nspr-version-32 bit not installed -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User hmuelle@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c28 Harald Mueller-Ney changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Major |Minor --- Comment #28 from Harald Mueller-Ney 2008-05-27 03:57:45 MDT --- Would be so kind to use this command to install mozilla-nss-32bit and mozilla-nspr-32bit: zypper in mozilla-nss-32bit mozilla-nspr-32bit Zypper should pull in all needed other packages like glibc-32bit. If it does not work out I need a list of your repositories, you can easily create it by: zypper lr Downgrading to minor, this is the only case a user is running into this issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=368858 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=368858#c29 Scott Couston changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|alpha096@virginbroadband.com.au | --- Comment #29 from Scott Couston 2008-05-27 17:32:33 MDT --- Happy that I am only user effected - Agree New Status - Results as follows scott@MULTIVAC-V:~> su Password: MULTIVAC-V:/home/scott # zypper in mozilla-nss-32bit mozilla-nspr-32bit * Reading repository 'non-oss-x64' cache * Reading repository 'NFS_Install_drive' cache * Reading repository 'openSUSE-10.3-Updates' cache * Reading installed packages [100%] package 'mozilla-nss-32bit' not found package 'mozilla-nspr-32bit' not found Nothing to do. MULTIVAC-V:/home/scott # zypper lr # | Enabled | Refresh | Type | Alias | Name --+---------+---------+--------+-----------------------+---------------------- 1 | Yes | Yes | yast2 | non-oss-x64 | non-oss-x64 2 | Yes | Yes | yast2 | NFS_Install_drive | NFS_Install_drive 3 | Yes | Yes | rpm-md | openSUSE-10.3-Updates | openSUSE-10.3-Updates MULTIVAC-V:/home/scott # Notes: NFS Install Drive point to server which contain complete X_64 DVD Other source 10.3-Updates auto configured by Install. Non-oss added manually. ??? Happy to provide any details and thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.