[Bug 407592] New: USB HC takeover failed! (BIOS/SMM bug) pantech
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Summary: USB HC takeover failed! (BIOS/SMM bug) pantech
Product: openSUSE 11.0
Version: Final
Platform: x86-64
OS/Version: openSUSE 11.0
Status: NEW
Severity: Critical
Priority: P5 - None
Component: Kernel
AssignedTo: bnc-team-screening@forge.provo.novell.com
ReportedBy: rrawson@ciscony.com
QAContact: qa@suse.de
Found By: Customer
Dell Lattitude D830, 4Gb RAM, Pantech (Verizon) PC5750 WWAN adapter
Problem is that adapter is not detected so it cannot be set up as a modem.
Removing and re-inserting card, the following is displayed in dmesg:
pccard: CardBus card inserted into slot 0
PCI: Enabling device 0000:04:00.0 (0000 -> 0002)
ACPI: PCI Interrupt 0000:04:00.0[A] -> GSI 19 (level, low) -> IRQ 19
PCI: Setting latency timer of device 0000:04:00.0 to 64
ohci_hcd 0000:04:00.0: OHCI Host Controller
ohci_hcd 0000:04:00.0: new USB bus registered, assigned bus number 8
ohci_hcd 0000:04:00.0: USB HC takeover failed! (BIOS/SMM bug)
ohci_hcd 0000:04:00.0: can't setup
ohci_hcd 0000:04:00.0: USB bus 8 deregistered
ACPI: PCI interrupt for device 0000:04:00.0 disabled
ohci_hcd 0000:04:00.0: init 0000:04:00.0 fail, -16
ohci_hcd: probe of 0000:04:00.0 failed with error -16
PCI: Enabling device 0000:04:00.1 (0000 -> 0002)
ACPI: PCI Interrupt 0000:04:00.1[B] -> GSI 19 (level, low) -> IRQ 19
PCI: Setting latency timer of device 0000:04:00.1 to 64
ohci_hcd 0000:04:00.1: OHCI Host Controller
ohci_hcd 0000:04:00.1: new USB bus registered, assigned bus number 8
ohci_hcd 0000:04:00.1: USB HC takeover failed! (BIOS/SMM bug)
ohci_hcd 0000:04:00.1: can't setup
ohci_hcd 0000:04:00.1: USB bus 8 deregistered
lspci
-----
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory
Controller Hub (rev 0c)
Subsystem: Dell Device 01fe
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort-
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Cyril Hrubis
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Oliver Neukum
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Oliver Neukum
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Oliver Neukum
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--- Comment #9 from Robert Rawson
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Oliver Neukum
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--- Comment #12 from Oliver Neukum
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--- Comment #13 from Oliver Neukum
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Oliver Neukum
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--- Comment #19 from Thomas Renninger
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Thomas Renninger
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--- Comment #21 from Robert Rawson
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--- Comment #22 from Robert Rawson
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--- Comment #23 from Robert Rawson
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--- Comment #24 from Mark Cowley
Hmm, no /proc/iomem coming... Marc, you may still want to point someone from Dell laptop team to this one if possible. They might be happy to be told about this problem, it should be easy to fix for them via a BIOS update as it already got debugged to the ground. The Dell Lattitude D830 is affected.
I agree. Is everyone ok with me opening up this bugzilla to Dell people? Robert? Oliver? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #25 from Robert Rawson
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--- Comment #26 from Thomas Renninger
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--- Comment #27 from Thomas Renninger
but it could be that the wrong 32-bit info This sentence is wrong. Both addresses are above 4GB, it just looks like the lspci -vv addresses read from PCI config space are wrong.
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--- Comment #28 from Robert Rawson
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--- Comment #29 from Robert Rawson
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Thomas Renninger
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--- Comment #32 from Robert Rawson
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Thomas Renninger
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Thomas Renninger
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--- Comment #37 from Greg Kroah-Hartman
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--- Comment #50 from Thomas Renninger
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--- Comment #58 from Edward Clay
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Michael Friesenegger
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--- Comment #65 from Robert Rawson
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--- Comment #67 from Robert Rawson
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--- Comment #68 from Mark Cowley
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Robert Rawson
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--- Comment #70 from Edward Clay
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--- Comment #71 from Mark Cowley
Haven't seena any activity on this for a while. Are we any closer to resolving this issue or not?
Slowly...maybe... (In reply to comment #69 from Robert Rawson)
The card DOES work under XP with 4Gb of memory. However, it is 32 bit Windows versus 64 bit Linux.
The BIOS developer asked what the result is on 64 bit Windows and 32 bit Linux. Not that this necessarily proves the cause of the bug.... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #73 from Edward Clay
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--- Comment #74 from Edward Clay
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--- Comment #75 from Mark Cowley
I will install 32bit Opensuse11 on my system today and see if it works. What commands or details do I need to get from the system?
Thanks, Edward, for checking this. Can you use a utility to dump the PCI device memory? Am I reading the message log correctly that the device did not work? If it didn't work, then that kind of hurts our case to say that this is BIOS issue (since it works with Windows, but fails with 32 and 64 bit Linux). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #76 from Robert Rawson
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--- Comment #77 from Edward Clay
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--- Comment #78 from Robert Rawson
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--- Comment #79 from Mark Cowley
I just attempted to get the AC875 card to work in a D630 with 4GB of RAM with no success. If I remove 2GB of RAM from the system the card is identified properly. I just upgraded to BIOS ver A14. Not sure if it worked with previous version of BIOS. It appears as if this problem is not isolated to the D830.
Yeah, the D830 and D630 and are very similar systems, so I'm not surprised at the same results.
I know that I have said this before...
If I run SLED 10 SP2 on the same systems with or without 4GB of ram the card is recognized and all is well.
Somehow I had forgotten this point you made earlier about SLED10SP2 working (and by the way, your original comments on this were private so people outside Novell would not have seen them). All of these data points of which OS's work and which don't, and which systems work and which don't are only useful to get an idea of where the root issue is. However.... I know this bug is reported against openSUSE 11.0, BUT...If this works with SLED10SP2 and doesn't work with SLED11 (currently at beta 6) then this would be a regression and would warrant further investigation by Novell. On the other hand, if this works with SLED11, then it will most likely work with openSUSE 11.1, since they are nearly the same. Does anyone have time to try SLED11 Beta 6? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #80 from Mark Cowley
I do belieive both te 630 and the 830 share a chipset and maybe even a system board, just the screen width is the big difference. Out of curiousity, was the SLED 10 SP2 system 64 bit or 32 bit?
It was 64 bit. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #102 from Robert Rawson
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Thomas Renninger
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--- Comment #109 from Edward Clay
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User rrawson@ciscony.com added comment
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--- Comment #110 from Robert Rawson
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User eclay@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=407592#c111
--- Comment #111 from Edward Clay
https://bugzilla.novell.com/show_bug.cgi?id=407592
User rrawson@ciscony.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=407592#c112
--- Comment #112 from Robert Rawson
https://bugzilla.novell.com/show_bug.cgi?id=407592
User eclay@novell.com added comment
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--- Comment #113 from Edward Clay
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