[Bug 222067] New: Yast and System crashes at Printer Installation (HP Officejet 6110) opensuse 10.2 beta2
https://bugzilla.novell.com/show_bug.cgi?id=222067 Summary: Yast and System crashes at Printer Installation (HP Officejet 6110) opensuse 10.2 beta2 Product: openSUSE 10.2 Version: Beta 2 plus Platform: i686 OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: christoph@pilarsdepilar.de QAContact: jsrain@novell.com Dear sirs clicking on printer to install my officejet yast crashes after 40% of the total installation routine and also indicating 4% of reading the hardware libraies. After yast crashes i have to restart my computer. Regards Christoph PS: how do I attach the yast logfiles? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 aj@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |christoph@pilarsdepilar.de ------- Comment #1 from aj@novell.com 2006-11-17 04:46 MST ------- Check: http://en.opensuse.org/Submit_a_Bug especially: http://en.opensuse.org/Bugs/YaST -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #2 from christoph@pilarsdepilar.de 2006-11-17 04:56 MST ------- Created an attachment (id=105963) --> (https://bugzilla.novell.com/attachment.cgi?id=105963&action=view) yast files for printer crash please contact me for any question my system is a asus P4C800 deluxe if that might help you best regards christoph -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 aj@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |yast2-maintainers@suse.de |screening@forge.provo.novell| |.com | Status|NEEDINFO |NEW Info Provider|christoph@pilarsdepilar.de | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 sh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|yast2-maintainers@suse.de |jsmeix@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jsmeix@novell.com |mzugec@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #3 from aj@novell.com 2006-11-17 10:13 MST ------- *** Bug 222154 has been marked as a duplicate of this bug. *** -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 mzugec@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 mzugec@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |christoph@pilarsdepilar.de ------- Comment #4 from mzugec@novell.com 2006-11-20 02:30 MST ------- Was it clean installation or upgrade? Can you reproduce it with printer unplugged? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #5 from christoph@pilarsdepilar.de 2006-11-20 02:46 MST ------- Yes, it was a clean installation with opensuse 10.2 alpha5 and updated now to beta 2 I have the same problem with unplugged printer. I also tried to reinstall hplib and hpoj. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #6 from mzugec@novell.com 2006-11-20 03:20 MST ------- I couldn't reproduce it with HP Deskjet 930 (but you have all-in-one HP printer) - and it's confusing for me beacuse I hope this bug is already fixed So it seems that your problem is in ppd database. PLease attach your /var/lib/YaST2/ppd_db.ycp file - I will check it. After delete /var/lib/YaST2/ppd_db.ycp file I'm supposed you will be able to clean upgrade -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #7 from christoph@pilarsdepilar.de 2006-11-20 03:28 MST ------- Created an attachment (id=106200) --> (https://bugzilla.novell.com/attachment.cgi?id=106200&action=view) ppd file as requested I will delete this file and try to restart printer installation -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #8 from christoph@pilarsdepilar.de 2006-11-20 04:36 MST ------- Created an attachment (id=106209) --> (https://bugzilla.novell.com/attachment.cgi?id=106209&action=view) screenshot 1) deleted ppd_db.ycp 2) reinstalled yast printing and yast hardwaredetection 3) started printerinstallation wit disconnected printer - everything was fine then 4) connected printer - suddenly suseplugger crashed (please see attachment) 5) started yast printer installation with connected printer now. Please have a look at the attachment (screenshot). (download of cups-driver-stp failed). I had to choose my printer manually 6) reinstalled cups-driver and cups-libs Now the printer is working fine - but I do not know why. There still must be something wrong -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #9 from mzugec@novell.com 2006-11-21 03:27 MST ------- when ommit suseplugger problem (kde-maintenance related) your problem is in installed cups-drivers (duplicate of #218760)? if yes, reassign suseplugger problem to kde-maintainers@suse.de, please -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #10 from christoph@pilarsdepilar.de 2006-11-21 05:51 MST ------- no, i was just asking if the suseplugger problem could be related. my problem is that running my system with a SATA HDD I can not add a IDE-HDD to my system - it will then alway mix both HDD's -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 mzugec@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|christoph@pilarsdepilar.de | Resolution| |DUPLICATE ------- Comment #11 from mzugec@novell.com 2006-11-21 08:47 MST -------
my problem is that running my system with a SATA HDD I can not add a IDE-HDD to my system - it will then alway mix both HDD's
But it's not related to this report, isn't it? ;-) cups-driver-stp is not longer available, instead of it use gutenprint (#220278) cups-drivers is not installed - this is duplicate of #218760 *** This bug has been marked as a duplicate of bug 218760 *** -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #12 from christoph@pilarsdepilar.de 2006-11-21 09:03 MST ------- sorry, it was my misunderstanding of suseplugger - forget it (i thought that suseplugger would also control HDD hardware) but the bug is still there concerning my HDD's: I can not boot my system if I add the IDE HDD -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222067 ------- Comment #13 from mzugec@novell.com 2006-11-21 09:31 MST ------- yes, I understand but leave this and create new bugreport for that -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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