[Bug 504590] New: Essential Yast Printing Configuration Cannot Download Dependant Library File libpurple-2.5.1-3.6.x86_64.rpm
http://bugzilla.novell.com/show_bug.cgi?id=504590 Summary: Essential Yast Printing Configuration Cannot Download Dependant Library File libpurple-2.5.1-3.6.x86_64.rpm Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: alpha096@virginbroadband.com.au QAContact: jsmeix@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.0.10) Gecko/2009042700 SUSE/3.0.10-1.1.1 Firefox/3.0.10 Every time I try to permit online update of patch libpurple-2.5.1-3.6.x86_64.rpm to facilitate use of Yast Printing Tool, the file never ever downloads completely with the same error type. I have continued to try an download this file over 6 weeks now, and as I do not have any issue with ANY other update or patch, I can only assume that this file is corrupt on the server. This would account for the error in downloading via HTTP. I do not believe after 6 weeks of re-trying to download this update patch, and with no issue in many of the other hundreds of files that download without issue; that the error is at my end. Could the SysAdmin please verify the integrity of this file as it exists on the update server http://download.opensuse.org/distribution/11.1/repo/oss/ Reproducible: Always Steps to Reproduce: 1.Type to download via HTTP the above single .RPM File 2. 3. Actual Results: See attached error response - this error is repeated every time I try to download and install this update patch and has compromised my ability to change anything in my Yast>Hardware>Printer configuration - It has actually completely stuffed up my printer configuration as other update files have all been download and installed without error. Without this error my total Yast>Hardware>Printer configuration remains corrupted and inaccessible. Expected Results: The .RPM Patch update should download without error and install. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User alpha096@virginbroadband.com.au added comment
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--- Comment #1 from Scott Couston
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User alpha096@virginbroadband.com.au added comment
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--- Comment #2 from Scott Couston
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User jsmeix@novell.com added comment
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Johannes Meixner
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User jsmeix@novell.com added comment
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--- Comment #4 from Johannes Meixner
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Johannes Meixner
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Zheng Chen
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User locilka@novell.com added comment
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Lukas Ocilka
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User alpha096@virginbroadband.com.au added comment
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--- Comment #6 from Scott Couston
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User jkupec@novell.com added comment
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Ján Kupec
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User alpha096@virginbroadband.com.au added comment
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Scott Couston
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User ma@novell.com added comment
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Michael Andres
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User jkupec@novell.com added comment
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--- Comment #10 from Ján Kupec
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User alpha096@virginbroadband.com.au added comment
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Scott Couston
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User alpha096@virginbroadband.com.au added comment
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--- Comment #12 from Scott Couston
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User alpha096@virginbroadband.com.au added comment
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Scott Couston
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User poeml@novell.com added comment
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--- Comment #14 from Peter Poeml
At this point in time - I will close this bug. I am sure you internal discussions are more appropriate. The ability to ensure that each mirror replicates perfectly with every file is huge and not really preventable.
Indeed, 11.2 intends to deal with these kind of issues much better. See http://en.opensuse.org/Libzypp/Failover
What I think needs to change is that during the presence of any online update that fails to download and install any file we
1. Log the actual mirror in Yast Logs
Yes, that's the biggest problem in fixing the errors that happen. Therefore, I opened this feature request: https://features.opensuse.org/305320 It is important to find and fix these errors to keep our mirror ecosystem healthy.
2. After x retries of an unsuccessful update, we temporarily divert the mirror to opensuse.de. If the opensuse update server can re-direct behind the scenes it surely can divert back to itself or any other with the same transparency.
Future downloads will happen via metalinks, which includes (in our case) content integrity verification already during transport, and transparent fallback to retrieve content from whatever mirror is available, which should always yield a "good" download. See the first URL I pasted above for more information. Thank you very much for the suggestions. And let me apologize that the error handling wasn't so good so far. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User poeml@novell.com added comment
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Peter Poeml
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Peter Poeml
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User alpha096@virginbroadband.com.au added comment
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--- Comment #16 from Scott Couston
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User alpha096@virginbroadband.com.au added comment
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Scott Couston
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User alpha096@virginbroadband.com.au added comment
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--- Comment #18 from Scott Couston
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User alpha096@virginbroadband.com.au added comment
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Scott Couston
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User jkupec@novell.com added comment
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--- Comment #20 from Ján Kupec
Syslog Data reviles that the defective mirror for this file only was found on ftp.iinet.net.au/pub/opensuse/update/11.1/rpm/x86_64/libpurple- can you please arrange to attach this file for me on this bug
we could, but we won't as it should be fairly easy for you to pick it from any other mirror that works for you :O)
or contact the mirror to correct the file corrupted on their site.
I'm not sure. Peter would look into this, hopefully the person currently in charge of the redirector will get the message. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User jkupec@novell.com added comment
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Ján Kupec
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User alpha096@virginbroadband.com.au added comment
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--- Comment #22 from Scott Couston
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User jkupec@novell.com added comment
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--- Comment #23 from Ján Kupec
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--- Comment #24 from Scott Couston - Resigned No Confidence
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--- Comment #25 from Scott Couston - Resigned No Confidence
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Scott Couston - Resigned No Confidence
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Scott Couston - Resigned No Confidence
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Ján Kupec
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