[Bug 347160] New: openSuSE 10.3 installation fails to detect hard drives - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 347160] New: openSuSE 10.3 installation fails to detect hard drives

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bugzilla_noreply＠novell.com

8 Dec 2007 8 Dec '07

20:12

https://bugzilla.novell.com/show_bug.cgi?id=347160 Summary: openSuSE 10.3 installation fails to detect hard drives Product: openSUSE 10.3 Version: Final Platform: x86-64 URL: http://forums.suselinuxsupport.de/index.php?showtopic=62 306 OS/Version: openSUSE 10.3 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: floppie@quadra-tec.net QAContact: jsrain@novell.com Found By: Customer While attempting to install openSuSE 10.3 (x86_64) from DVD, it fails while attempting to detect hard drives. After switching to vt2, I found that it didn't actually load all the kernel modules that it said it was loading previously (pre-GUI). I tried manually loading all the modules required (amd74xx, ide_generic, etc), to no avail. Maybe I missed one; I wouldn't rule that as impossible, but unlikely. Even if I did, however, it's still a major bug that's having a negative impact on a large portion of the community - see the provided link. I (and many others) am unable to install openSuSE 10.3 with this bug in place. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

17 Dec 17 Dec

00:46

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User floppie@quadra-tec.net added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c1 --- Comment #1 from Mike Cronce 2007-12-16 17:46:11 MST --- Over a week since posting and no info on this? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 Dec 18 Dec

16:52

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User floppie@quadra-tec.net added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c2 --- Comment #2 from Mike Cronce 2007-12-18 09:52:48 MST --- Appears to be a duplicate of https://bugzilla.novell.com/show_bug.cgi?id=331610 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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3 Jan 3 Jan

15:38

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User chrubis@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c3 Cyril Hrubis changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |floppie@quadra-tec.net --- Comment #3 from Cyril Hrubis 2008-01-03 08:38:56 MST --- Sorry for the delay. Please attach output from hwinfo and dmesg after booting install DVD. What's chipset on your motherboard? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

15:54

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User floppie@quadra-tec.net added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c4 --- Comment #4 from Mike Cronce 2008-01-03 08:54:06 MST --- Unfortunately I can't retrieve that information. I only have one running box at the moment, and because it can't detect the hard drive, I can't mount a partition and pipe the output to a file. My chipset however is the nVidia CK804; my motherboard is an ASUS K8N4-E - I'll attach the output of hwinfo during normal operation. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:55

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User floppie@quadra-tec.net added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c5 --- Comment #5 from Mike Cronce 2008-01-03 08:55:39 MST --- Created an attachment (id=189213) --> (https://bugzilla.novell.com/attachment.cgi?id=189213) Output of `hwinfo` during normal operation; not during install -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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4 Jan 4 Jan

13:50

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 Cyril Hrubis changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |chrubis@novell.com AssignedTo|bnc-team-screening@forge.provo.novell.com |kernel-maintainers@forge.provo.novell.com Status|NEEDINFO |NEW Info Provider|floppie@quadra-tec.net | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

18:37

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User jeffm@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c6 Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jeffm@novell.com Status|NEW |NEEDINFO Info Provider| |floppie@quadra-tec.net --- Comment #6 from Jeff Mahoney 2008-01-04 11:37:23 MST --- Is there any way you can capture the output via a serial console? The information thus far isn't really enough to debug the issue. "Trying to load the modules with no avail" could mean a lot of things. Are you getting "No such device"? Is the module failing to load with bad symbols? Have you tried the pata_amd module? This could also be a duplicate of 334360. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Jan 7 Jan

00:05

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User floppie@quadra-tec.net added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c7 --- Comment #7 from Mike Cronce 2008-01-06 17:05:42 MST --- Unfortunately I do not have access to a serial console. I can further describe the problem, though. I do not receive an error message of any sort. When the installer tries to load the modules automatically, it appears to load them as normal, but when I switch to vt2, the output of `lsmod` does not show the modules. Again, there is no error message, they appear to just not load. Then when I try to manually load them, there's still no error message, but this time `lsmod` shows that the modules are there. However, the hard drives still are not found in /dev. `ls /dev/hd*` returns the "No such file or directory" error, and naturally they are nowhere to be found in /dev/disk/by-id, etc. It seems more like a duplicate of 331610 to me, if anything. I'm not sure it's a duplicate of that either, though. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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4 Feb 4 Feb

18:40

New subject: [Bug 347160] openSuSE 10.3 installation fails to detect hard drives

https://bugzilla.novell.com/show_bug.cgi?id=347160 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=347160#c8 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|floppie@quadra-tec.net | Resolution| |DUPLICATE --- Comment #8 from Greg Kroah-Hartman 2008-02-04 11:40:18 MST --- *** This bug has been marked as a duplicate of bug 331610 *** https://bugzilla.novell.com/show_bug.cgi?id=331610 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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