[Bug 374521] New: Hardware setup wrongly identifies Dell 1501 display panel - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 374521] New: Hardware setup wrongly identifies Dell 1501 display panel

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bugzilla_noreply＠novell.com

27 Mar 2008 27 Mar '08

18:09

https://bugzilla.novell.com/show_bug.cgi?id=374521 Summary: Hardware setup wrongly identifies Dell 1501 display panel Product: openSUSE 11.0 Version: Factory Platform: i686 OS/Version: openSUSE 11.0 Status: NEW Severity: Normal Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: noble@patriot.net QAContact: jsrain@novell.com Found By: Customer I am reporting this in conjunction with testing of SuSE 11 Alpha 3 because I had hoped the glitch would have been caught by now. It is a problem in both the Gnome and KDE versions of SuSE 10.3 that has carried over to SuSE 11. Not previously reported by me. During the final hardware configuration, the display panel for the Dell Inspiron 1501 is wrongly identified as: LPL CD516 154W01 LCD Monitor The panel should be identified as: Dell 1280X Laptop Display Panel The aspect ratio and resolution are correctly identified. Accepting the LPL monitor choice is, at least for this user, almost always fatal. The display (which was working fine during installation) becomes unusable, with a movable block of colored bars about 1 x 1.5 inches on a solid background. I've not found a way to escape from the error condition and select the correct panel if "Finish" is pressed. The computer is a Dell Inspiron 1501 with an AMD Turion 64 X2 chip and a 15.4" widescreen WXGA display with native resolution of 1280x800. Video is provided by an ATI Radeon Express 1150 chipset. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

28 Mar 28 Mar

20:46

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c1 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |ms@novell.com Component|Installation |SaX2 QAContact|jsrain@novell.com |qa@suse.de --- Comment #1 from Stefan Dirsch 2008-03-28 14:46:50 MST --- I cannot find any entry in SaX2 for LPL CD516 154W01 LCD Monitor Maybe it's autodetected. What's the output of "hwinfo --monitor"? WRT your favorite monitor: sax/api/data/cdb/Monitors #============================================== # 1280X LAPTOP DISPLAY PANEL #---------------------------------------------- DELL:1280X LAPTOP DISPLAY PANEL { Hsync=31-90 Vsync=59-75 } -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

20:47

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |noble@patriot.net -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

21:47

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User noble@patriot.net added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c2 --- Comment #2 from Henry Noble 2008-03-28 15:47:36 MST --- Created an attachment (id=204777) --> (https://bugzilla.novell.com/attachment.cgi?id=204777) Output of hwinfo command for monitor -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

21:48

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User noble@patriot.net added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c3 --- Comment #3 from Henry Noble 2008-03-28 15:48:53 MST --- Created an attachment (id=204778) --> (https://bugzilla.novell.com/attachment.cgi?id=204778) Output of hwinfo command for monitor -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:34

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c4 --- Comment #4 from Stefan Dirsch 2008-03-28 16:34:53 MST --- Hmm. Hardware detection doesn't look that bad. 34: None 00.0: 10002 LCD Monitor [Created at monitor.94] Unique ID: rdCR.kbhbGzlqZF7 Hardware Class: monitor Model: "CD516 154W01 LCD Monitor" Vendor: LPL "CD516 154W01" Device: eisa 0xa900 Resolution: 1280x800@60Hz Size: 331x207 mm Detailed Timings #0: Resolution: 1280x800 Horizontal: 1280 1328 1360 1440 (+48 +80 +160) hsync Vertical: 800 802 808 823 (+2 +8 +23) vsync Frequencies: 72.25 MHz, 50.17 kHz, 60.96 Hz Detailed Timings #1: Resolution: 1280x800 Horizontal: 1280 1328 1360 1440 (+48 +80 +160) -hsync Vertical: 800 802 808 823 (+2 +8 +23) -vsync Frequencies: 72.25 MHz, 50.17 kHz, 60.96 Hz Config Status: cfg=new, avail=yes, need=no, active=unknown The best would be to attach also /var/log/SaX.log and /etc/X11/xorg.conf for both monitor variants. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

23:04

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User noble@patriot.net added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c5 --- Comment #5 from Henry Noble 2008-03-28 17:04:58 MST --- I think the key to the problem may be that there are no LPL monitors in the SaX2: X11 Configuration screens. Putting it another way, LPL is a monitor vendor in 10.3 and not a vendor in 11.0 Alpha 3. Nevertheless, hwinfo identifies the monitor as an LPL CD515 154W01, while SaX2 is saying it is a Dell 1280X. Is it possible that the hardware tables on the CDs used for configuration during installation have not been updated to match a newer table I may have downloaded into the laptop during an online update of Yast? Btw, I don't see how I can provide an alternate hwinfo file when the screen and OS become unusable if I select LPL as the monitor. The only way out of that mess I've found is a forced power off. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

23:19

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c6 --- Comment #6 from Stefan Dirsch 2008-03-28 17:19:23 MST --- You can start in failsafe mode afterwards. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

23:34

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User noble@patriot.net added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c7 --- Comment #7 from Henry Noble 2008-03-28 17:34:09 MST --- I suppose I could stop at runlevel 3 to run hwinfo, but then how do I get back to a useable display without re-installing? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

29 Mar 29 Mar

03:26

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c8 --- Comment #8 from Stefan Dirsch 2008-03-28 21:26:10 MST --- 1. I was asking for: "The best would be to attach also /var/log/SaX.log and /etc/X11/xorg.conf for both monitor variants." not for running hwinfo again. 2. Run "sax2" for X reconfiguration. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Apr 7 Apr

06:31

New subject: [Bug 374521] Hardware setup wrongly identifies Dell 1501 display panel

https://bugzilla.novell.com/show_bug.cgi?id=374521 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=374521#c9 Marcus Schaefer changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|noble@patriot.net | Resolution| |WONTFIX --- Comment #9 from Marcus Schaefer 2008-04-07 00:31:54 MST --- no further information -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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